No heating on in the bedrooms. Cold during the night and not a pleasant sleep

Handy for the station and close to the city centre room clean and a nice pub one of my fellow guests had a dodgy shower but overall fine for a short stay

Was ok for the cost but needs some TLC

My third return

Close to city centre, excellent breakfast friendly staff.

Comfortable bed, lovely large window, room size ok. Shower a bit mouldy but otherwise cleanliness good. Towels a bit small. Breakfast booked for specific time but not ready on time, with grumpy service from kitchen. Front of house staff were very friendly and helpful.

It was fine for one night. A little old-fashioned but clean.

Was very good clean and very nice food and staff were really helpful thanks to wayne nathan and team

This is a good place if you want to try the British Pub as Inn experience. But the internet only worked downstairs in the pub, our room was small and had a nice view of the cathedral but you had to look past the neighbors garbage cans to see it. At night, the door out through the pub is locked and you have to come and go through the back door, down the fire escape and through the trash cans. No making the bed or fresh towels either. A friend's room on the front of the hotel was much nicer. Breakfast was good. If there was bed making, a larger room, and internet, I'd probably give it 4 stars.

Very average property above a pub. Little tired, no proper reception. Location ok. No allocated parking.

Staff is friendly and helpful. Their food is excellent. We had breakfast lunch and dinner in their pub. It is a bit noisy since the rooms are above the pub. But it is quiet after 10pm. The worst part is the shower. It is so small that a person can barely fit in it. There is no space to put the shower gel and shampoo. And there is black mold along the connection between the shower wall and shower basin.

The hotel was in a very good location with a nice friendly bar and staff. Room was very basic and quite noisy with the air conditioning system or heating outside the window.Expensive parking nearby and the breakfast was very disappointing,no jam or butter left out for the toast and sausages were under cooked.

Amazing Breakfast

Showing can’t be used as has only hot-hot water not cold water .

We had to leave friday night has my wife felt unsafe and the room was disgusting damp in the bathroom and every time she went to room the person in next room followed her up she had really bad panic attack and the most annoying thing is they didnt give us any refund

Stayed for 3 nights and couldnt have found a better place, all the staff were very helpful and friendly. The breakfast was really nice and set us up for the day, had a meal in the pub 1 night and can honestly say its blew us away how good quality the food was. Full marks to the chef first time ive stayed somewhere and they can do a decent poached egg.

Location is right outside the road to the station and close to the town center. The Barman / receptionist was friendly. Bar had good beer and was quite crowded for a Wednesday night. Room was basic but did the job. A bit old and not in the best condition. I took the 8am train, which is before breakfast was served :(

Happy

We had a fantastic stay at the hotel. The staff were extremely helpful and friendly, and the room was very clean. We had both breakfast and dinner, they were REALLY good. I’d highly recommend this place to anyone visiting Durham—we will definitely be staying here again our next time in town.

Breakfast was included in the price. Several choices for breakfast. Staff very extremely helpful and friendly. Very convenient location to visit the city center of Durham. Close to train station in walking distance as well as main bus station. Highly recommended.