9.2
Exceptional
From 669 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.8

Traveler Reviews Premier Lodge

Number of reviews per page
20
40
Top reviews
Sylvia
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The property was a little difficult to find because of the roadworks, and it is located in the middle of an industrial estate. However, it was clean, modern, and comfortable, although the bed was quite small. The location is excellent — just an easy ten-minute walk to The Kelpies.
alan
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Reception were ver helpful, room was clean and quite.
June
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good sized room, comfy bed + good shower. Difficulty finding due to road works but staff very helpful. Short walk to restaurant + Kelpies
Clive
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

All very good
rachel
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent location, friendly staff, clean. No breakfast and located in an industrial estate which was hard to enter due to road works. 5 minute walk to Kelpie Park was a bonus
Maurice
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Brilliant hotel. Very clean, modern, quiet and comfortable. Perfect location close to Edinburgh airport, and topped off with lovely morning walk around Kelpie park. Only difficulty was the roadworks which resulted in several rounds trying to locate the entrance. Ended up having to call for assistance. Staff very helpful
Martin
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Premier Lodge is always my first choice when I’m staying in the area, and that comes down to one thing above all else – the staff. They are genuinely first class. Every interaction is friendly, professional, and nothing ever feels like too much trouble. You’re always met with a smile, and there’s a real sense that they care about your stay. The hotel itself is consistently clean, comfortable, and well run, but it’s the people that make the difference. They set the tone and make it an easy decision to return time and again. Reliable, welcoming, and a level of service that stands out.
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Susan
icon-
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely friendly staff, but the shower was tiny, mouldy and the sink didn't work, so hardly any water coming out. I reported the problem with the sink the following day, but was told that it may not get fixed as the hotel was undergoing a full renovation in a few weeks. I fully understand that the owners don't want to spend money when they are ripping out old rooms AND I was offered a room change, but decided not to take it. Room cleanliness was good, but I gave a low score on the overall cleanliness as the hotel needed a deep clean, but as above, no point if they're renovating soon. Would stay again, but I'll be waiting until the renovations are complete.
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sharon
icon-with Partner
with Partner
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Basic room only hotel. Within walking distance of The Kelpies.
Heather
icon-
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The hotel was basic, clean-ish. Was glad was only there one night. The bed and towel were clean so that was fine. The receptionist was lovely and helpful- that was the highlight of the hotel!
Lara
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Plenty of parking. Tidy,comfotable stay. Thank you
Linda
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Ideal to walk to Kelpies and felt safe even at night. On an industrial estate so limited options very locally but plenty of choice slightly further afield. Staff v friendly and helpful. Room clean and everything we needed.
Betina
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This place was within walking distance of the Kelpies. It was a lovely safe walk. Nicole was amazing at the front desk. Great to talk to. The room was perfect for our stay
Nicholas
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Standout was the staff who were excellent, so helpful and friendly. The room was great. No food available but staff booked us a table at a nearby eatery. Ideal for a short walk to visit the Kelpies. Location is on a trading estate but easy access to road network for onward travel.
Martin
icon-
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Premier Lodge is always my first choice when I stay in the area. What really sets it apart is the staff. They are consistently friendly, helpful, and always happy to assist. Their service makes every stay feel easy and welcoming, which is why I keep returning.
WILLIAM
icon-
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Noise was really bad broken gas cupboard door next to my room banged for two night's i had to get out of bed at 11 o'clock and try a temporary repair no staff interested all receptionist said its not ours but seems it had been like that for a while surely they should have remedied for there guests smallest room iv been in rain was dripping all night from broken roan pipe but night porter says nothing i can do about weather
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Kimberley
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Amazing experience Will be back
Martin
icon-
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

First class, as always.
Peter
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Receptionist susan was amazing and friendly. Able to use kitchen facilities was brilliant.
Molly
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The staff are wonderful, the lady on reception really helped us out and made our trip! I messed up my booking and she went out of the way to help, would definitely stay again, service was top!! The place was really clean and tidy and close to the Kelpies and the Falkirk wheel
Number of reviews per page
20
40