Overall Ratings & Reviews The Ex Capital Hotel

BAD EXPERIENCE NEVER EVER GO BACK HERE AGAIN !! Far from anywhere . They deducted my 1000THb deposit just because there was a little stain on the towel, it doesn't make sense that it would disappear just by washing it with soap. TERRIBLE

Want to try a nice room with a sauna atmosphere? You can try this place, I have complained about the broken AC, it only blows air and there is no action other than just saying the generator is broken, very unprofessional, even sleeping in a hostel is much better than waking up sweaty, its horrible

The staffs are friendly and the morning breakfast is delicious (sausage, sunny side ups, and toast with a hot drink of choice). The staffs can speak English so it made communication easy. The ambiance and aesthetics of the hotel and room are quite good as well. That being said, the hotel can definitely be better. We had 3 rooms and 1 was missing tissue paper. They didn't have complimentary vanity kits and toothbrushes as well which are usually present in other 3-star hotels. Toilet wouldn't flush completely in one of the rooms so we had to flush multiple times and the AC in one of the rooms was also quirky (need to be set to a certain temp to work, but still cool nevertheless). A good place to stay especially with the breakfast, but have quite a few areas to improve on.

Best services, best location, best price

Easy process and very helpful for our holiday trip. Success always for traveloka. Thank you

The purchase of hotel products went smoothly and really helped my vacation trip. Thank you.

Please help me with this room, the receptionist said there was a problem with the booking and payment of the room so I had to pay the room fee in cash for 2 days. And the previous payment will be refunded back to my account. Please process it

Great place to stay, near from 7eleven and other food place, near BTS so don't worry to explore more places.

The room is OK for me. Quite cheap and near the station.

The atmosphere is very good. The food is delicious. The room is very spacious. It's close to the beach. The staff is lovely.

nhân viên nhiệt tình, hơi xa trạm tàu điện

The room a little bit dark, theres no bathroom utilities you should buy it for your own.

ห้องพักสะอาด แต่ไม่เก็บเสียง พนักงานบริการไม่ดี

ไม่โอเคกับการบริการของพนักงานต้อนรับอย่างยิ่ง ไม่มีมารยาทกับลูกค้าจับกลุ่มนินทาจนรู้สึกได้ ไม่มีเซอร์วิสมายด์ ห้องพักเล็กกว่าที่คิดไว้มาก หมอนนอนไม่สบายเลย

Location isn't good. To much noice when neighbors use toilet or shower. You think your water is open. Can't sleep.

Bathroom style really odd and pillows were too soft like you really sleep on the bed.

Bedroom was super nice and clean! Hotel location is only 1 mins to Seven Eleven store. Walking distance to BTS tho (750m).

Khách sạn tệ nhất tôi từng trải nghiệm, có gián trong phòng, không có dầu gội hay nước nóng, nhân viên cười cợt khi tôi nói phòng có gián, phòng tắm vô cùng bẩn. Tôi đã phải đổi khách sạn sau đêm đầu, dù đã đặt và thanh toán cho 2 đêm.

The accommodation is very good. Very good service

The room is spacious and very beautiful. worth more than the price