A different stay to a standard hotel and this should be understood before booking that this is someone’s ancestral home as well as a hotel. Which means it has its own little quirks. However we really liked it and it was in a superb location.

A super unique property in Jerez in an old castle. Definitely has an old world charm to it - lots of stairs and weaving hallways. Truly a trip back in time

The only positive of this hotel is its location. Otherwise , no service whatsoever. Not a palace , but a run down old house with small , uncomfortable rooms. No breakfast , nobody to help with luggage , no elevator , no TV.

I had very high hopes for the Palacio having stayed in similar buildings in Spain before. Sadly this was not a great experience. We arrived on a train from Seville , having previously advised the Palacio of our arrival time 9pm, then messaged again when the train was an hour late. Both messages were responded to saying this was fine. However when we finally arrived, the building was completely closed. Ringing and knocking did not get a response neither did a phone call. An email finally got a response to say my brother will let you in. Which after 10 minutes happened, rather grumpily on both sides. The room was good, echoes of history clear. But all showing their age. Dusty and faded. The bathroom shutters didn’t close and the shower curtain around the claw foot bath barely covered 1/4 of the bath meaning we showered exposed to the outside view and water went all over floor with every wash and trickled into bedroom. We saw no staff for all 3 days apart from a cleaner. On our final evening we returned to find scaffolding outside our 2nd floor windows then woke the next morning to find a man painting the window frame and walls directly outside our room. No amount of gesticulating dissuaded him and as we were leaving that morning, shutters wouldn’t move and curtain was inadequate, we were forced to shower in full view of the painter ! Very upsetting. Still no staff anywhere to be found so we left with no opportunity to resolve any issues. Felt thoroughly underwhelmed

A unique stay in a very historical building that is not a typical hotel or apartment.

We had a very comfortable stay in a historic setting! Very central but quiet location! Everything is only a short walk away and there is also parking just around the corner. We were warmly welcomed but unfortunately had no time to take part in a guided visit. Next time for sure! We highly recommend to stay here!

Palacio del Virrey Laserna is an exceptionally beautiful home rich in history. The bedrooms are elegant and it is privilege to be stay there it is unique. The family is welcoming and helpful with great suggestions for places to eat and visit.

A special place. No TV!! No nonsense.

Perfect in everyway

Excellent stay - beautiful accommodation and the house/museum well worth a visit. Located right in the centre of Jerez with great bars/restaurants around.

It is not often you get to stay in an actual palace… I would recommend: it was lovely! Room spacious, high ceilings, air con, antique furniture and the tour from the owner was really personal and informative! Pool area a bonus, free use of pool towels a nice touch too. Central Jerez within a stone’s throw with ample choice of bars and restaurants. Peaceful two night stay, would have liked a fridge in the room but all the other complimentary items were great and a really nice gesture

Perfect location for walking round the old city. Authentic Spanish palacio with tapestries, deer antlers and period furniture. No fuss check-in. Comfortable room. Window opened onto patio garden with lawn, trees and small swimming pool under lemon trees.

Our stay at the Palacio was outstanding, I’m so many ways. Our host thought of every detail possible to make our visit comfortable and enjoyable, and the town itself is charming. Don’t hesitate - book the room!

Close to everything. But our shower room doors were old and completely stuck on the open position and Neighborgs around piping night and morning while we were trying to take a shower, bring it to the owner attention and his answer was very deceptive and Sind bother to come and check on the issue

Thank uou!

It’s quite an awesome experience to be lodged in a palace setting with historical furnishings, yet with updated facilities.

Great property overall and very well located in town center.

From the moment you arrive to take in your surroundings and the courtesy of the owner, be in no doubt you have chosen wisely. A truly beautiful building decorated with some outstanding features and furnishings. The rooms are fantastic and the little touches like iced water/buns/ chocs give it a feel of a genuine welcome and a place which really cares about your stay. The walled garden and pool are just show-stoppers. If you need to unwind, this is the place to do so. Just beware of the lemon tree discarding it's contents on your head as you swim underneath....

No elevator.

Absolutely the best location in Jerez just steps away from the center. Easy paid parking. The rooms were built for visiting government officials about 100 years ago. The palace is much older and well worth a visit. The grounds are available to hotel guests but the actual palace must be seen by booking a tour.