We were here for one night only, because of a flight early morning the next day. 1. Before getting there, the staff were both responsive and very helpful. 2. Even before we got our room, the staff were amazingly accommodating for luggage storage. 3. The room was spacious and clean. The bathroom is new and very clean. I very much like the bidet. :) 4. We were leaving early morning the next day - before the breakfast times - and the hotel staff were exceptionally accommodating. I expected just a fruit or a yoghurt, we got freshly-made chocolate croissants and cappuccinos, even as the morning room staff were busy preparing for the first serving. Really exceptional service - I can't thank the morning staff enough. 5. But. That exceptional service was marred by the reception staff *on that specific morning*. We had asked for a taxi for 6:40 am. While at breakfast, we got a call saying that the taxi was there (this is 6:30). We rushed down, only to be told by the night receptionist that the taxi had left. I said but we ordered it for 6:40 - he told me it was 6:20 and it was impossible to get a cab. He was not just unhelpful, but positively dismissive and aggressive *and given that we had a flight* he made the already stressful situation even more stressful. We managed to arrange an uber and got to the airport on time, but it did put a damper on our hotel experience. I will not give a lower rating because of that last experience - these things happen - but the hotel should know.

This is a 2 star hotel. The bedsheets are rough sandpaper. The pillows are sad (you only get 2), the towels are cheap. They don’t even have hair conditioner. The shower is tiny. You have to pay extra for parking. I’m so glad we only stayed for 1 night. It was not a good experience.

No parking ! The closed one is about 6 minutes walk!

Room is very plain, like the bare minimum is provided at a price where you can get much more elsewhere. You can’t charge devices without disconnecting the night table lamps, pillows are super flat, no additional ones, one dirty theo no blankets, no tv channels in English, low quality soaps

This hotel was a great stay! Renovated, clean and the staff was very friendly & helpful. Close in walking distance to many shops & restaurants. I would stay here again.

Clean property

Hotel bello, posizione ottima in centro ad Olbia. Personale molto gentile.

Very nice hotel with very helpful staff. Lovely room with nice sea view. The only negative is that the terrace is locked after breakfast each day. On the website the terrace is a selling point as somewhere to relax (especially when the rooms don’t have balconies) so disappointing to find out it’s locked.

Good location.

Location was great close to tram and public transportation. Breakfast & staff very good. However I would not say this is 4 star. Room was big but very basic . No kettle & no cups in room at all.

We stayed in a room for a family of four. The room was very quiet, spacious and clean and the beds and pillows were ever so comfortable. I loved the large bathroom with it's rainfall shower and the room's A/C worked great! The hotel is located in the heart of Olbia with plenty of shopping and restaurants that are all within walking distance right outside the entrance. The only thing I didn't like was that the parking lot was down the street in a dusty dirt/rock area. This was quite cumbersome during check in/out time and it made the luggage and car dirty. Overall, the hotel was excellent and I will definitely be back!

We had a lovely time in Olbia. The staff were very friendly and helpful. Breakfast choice was amazing. The hotel and room were very clean. Would recommend!

Amazing friendly service. Nice modern room and facilities. Good breakfast on the hotel rooftop. Excellent location in Olbia historic area. Many thanks for looking after my brother so well for the couple of days he was sick (sickness not related to the stay or hotel). You were very kind and helpful.

Amazing location. Front desk was super helpful with suggestions.

Very friendly staff! Good breakfast, and the rooms were very clean.Located juat a few minute walk from center of town and parking nearby.

Great desk staff

I just stayed for one night before my flight to Bologna. The location is near old town, lots of restaurants and cafés around. Staff are very friendly and the breakfast was great.

I would describe the stay as functional Clean but bare bone amenities No parking which was a nightmare Overpriced for what you get

Breakfast was fantastic. Location was tucked away on a side street, so directly on top of the city center with none of the noise. Great mini bar/hotel lobby prices. Super accommodating and very nice.

Essenza Hotel is ideally located to enjoy the lively city center of Olbia. You'll find nice places to have dinner or drinks within walking distance. The property is clean and the staff very welcoming.