9.4
Exceptional
From 55 reviews
Cleanliness

10.0

Room Comfort

10.0

Service and Facilites

9.2

Traveler Reviews Palais Ronsard

Number of reviews per page
20
40
Top reviews
Shelly
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Palais Ronsard séduit par la beauté des lieux, la propreté irréprochable et une atmosphère paisible très soignée. Le staff est attentionné, élégant et discret, ce qui rend l’expérience encore plus agréable. Très bon menu végétarien, mais attention : beaucoup de plats sont déjà préparés avec du beurre cuit ou intégré aux bases. Pour les intolérants comme moi , les options adaptées restent donc assez limitées mais ça ne m’empêchera pas d’y revenir Petit déjeuner top Personnel top Shaima et Oumaima et l’ensemble du personnel adorables
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Samantha
icon-with Partner
with Partner
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

There’s no doubt this is a stunning property. We stayed in a delux villa which was also beautifully furnished. Being Relais & Chateâux we expected service to be of very high standard which it certainly was not. There’s clearly a lack of leadership and proper training.
Victor Pablo
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Super hôtel, fabulous staff, excellent restaurant and the most relaxing pool side
maissae
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Be
Carl
icon-with Partner
with Partner
6.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Hotel grounds and rooms are beautiful and spacious. The service on the other hand is terrible. Dont go there if you want good service experience
Julia
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

A beautiful hotel with welcoming and kind staff. Our room was stunning, absolutely palatial with a magnificent marble bathroom. The gardens, pool and restaurant were all perfect. I couldn’t fault this place and would love to return.
Christophe
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with Partner
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Séjour merveilleux ; palais magnifique style néocolonial chic. En point de comparaison nous sommes allé déjeuner à la Mammounia (griandiose mais beaucoup moins cosy, par comparaison le Palais Ronsard n’a qu’une vingtaine de chambres) Après un dîner au palais Rhoul, nous avons été conforté dans notre choix ; le Palais Ronsard à vraiment notre préférence vis a vis des autres offres. Un petit bémol à prendre en compte : il est situé un peu à l’extérieur de Marrakech ; ce qui n’a absolument pas été gênant pour nous qui étions là pour nous reposer et profiter du lieu.
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Elizabeth
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

What a stunning hotel! The rooms were incredible, offering an authentic Moroccan palace experience. The location, a 20-minute drive from the central hub of Marrakesh, was incredibly peaceful. The swimming pool was fantastic, and the poolside restaurant offered a great selection of food options. However, our experience was slightly dampened by the dinner offerings. The hotel has only one restaurant, which is closed on Fridays and Saturdays, along with room service. During this time, the hotel was trialling a summer garden restaurant. Unfortunately, the food was of an inferior quality and disappointing. We weren’t alone in our dissatisfaction; several other guests shared similar concerns, and the hotel acknowledged that it was unsuccessful. Despite this, we were still charged full price for the meal. Room service is also closed Friday and Saturday night to force you to eat at the garden restaurant. Maybe the hotel could plan evening events or use the outdoor area for early evening welcome drinks. However, I recommend going to town on Fridays and Saturdays for dining. That being said, despite this setback, we still look forward to returning.
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Andrius
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Amazing place and staff was very helpful and friendly
Rakhi
icon-Leisure
Leisure
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

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amanda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

This hotel is so elegant and peaceful. The absolute perfect refuge from the busy city. The restaurant was outstanding. All of the staff were professional and helpful and warm.
Hannah
icon-Leisure
Leisure
2.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

2 hours late check-in, leaking toilet in room, terrible service.
Shamma
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

Peaceful resort with a Luxurious French style decorations, and the aesthetic interior design adds a special luster and happiness during my stay
Peter
8.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

The peaceful location and views were lovely. Beautiful decor and amazing Staff. Wonderful swimming pool too. Our overall sadness was the Menu offering. We enjoyed “continental breakfast” But our concern was the Main Dinner Menu. The menu didn’t change. No “Menu of the Day” … unless you took a taxi into Town, you would choose from the same menu. If you favoured something different from the Moroccan 🇲🇦 food on the menu, it was very tricky. . Opportunity to enjoy large Salads with a grilled Fish of the Day or other simple dishes would have added some variety.
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Noor
10.0
/10
Reviewed 166 week(s) ago

Expedia Group verified review

The whole experience for me and my wife was amazing and magical we fell in love with the hotel and staff were so so friendly and accommodating. The hotel was 10/10 for its exquisite look and decor amazingly magical
Richard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 195 week(s) ago

Expedia Group verified review

An Amazing hotel. Incredible team all there to make the stay perfect. Fantastic 5 star restaurant. Romantic spaces to sit and relax. Moroccan dream hotel.
Pamela
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 203 week(s) ago

Expedia Group verified review

Beautiful property, lovely accommodation (bungalow) and top chef. We had a very relaxing stay.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 275 week(s) ago

Hotels.com verified review

Потрясающий номер с множеством деталей и огромной ванной комнатой и хорошей косметикой. Уборка 2 раза в день. Самый внимательный персонал, за 2 дня прибывания познакомились и с шеф-поваром и со всеми менеджерами. Знают, что ты берешь на завтрак и что заказываешь у бассейна. Территория хоть и небольшая, но ухоженная и вся цветет. Для меня в жизни показался лучше, чем на фото
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Veli
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with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Le pdj un moment exceptionnel !
Labo
icon-with Partner
with Partner
2.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

La beauté du lieu, il n’y a rien à dire, c’est vraiment hyper beau. Une décoration incroyable et un lieu somptueux. Par contre, il y a des bêtes dans la chambre, il y en avait plein dans la commode. On a appelé pour qu’on nous allume la cheminée, la personne a mis tellement de produits pour allumer le bois qu’il y a eu 1 tonne de fumer dans la chambre pendant plusieurs minutes. Le petit déjeuner est vraiment pas top. Ce n’est pas sous forme de buffet, mais à la carte, les viennoiseries sont sèches, il n’y a que deux confitures au choix, la salade de fruits, ce sont juste des fruits coupées sans jus d’orange à l’intérieur. Le menu du restaurant est extrêmement petit. Mais ce qui m’a le plus choquée, c’est le spa. Normalement, dans un tel lieu, et avec un tel prix, les soins doivent être réalisés d’une manière beaucoup plus professionnelle, c’était vraiment dans le speed, et au lieu de durer 20 minutes concernant le massage dans le hammam, il n’a duré à peine deux minutes montre en main, le gommage a été fait sur une peau encore sèche car on était rentré dans le hammam à peine depuis cinq minutes, la piscine du hammam est payante en supplément. J’avais demandé à parler à la responsable qui n’est jamais revenu vers moi, je ne voulais pas signer le document tellement que j’étais mécontente et que je me suis plaint directement, mais on m’a obligé à le signer et donc à le payer. Autour de l’hôtel, il n’y a absolument aucun loisir, extrêmement excentré du centre-ville
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