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Impiana Hotel Ipoh

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Overall Ratings & Reviews Impiana Hotel Ipoh

Traveloka (550)

Other sources (207)

8.1

Very Good

From 550 reviews

Provided by travelers on

Cleanliness

7.7

Room Comfort

7.8

Meal

8.0

Location

8.3

Service and Facilites

8.0

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친절도 (11)

도심까지의 거리 (10)

객실 공간 (10)

욕실 (9)

호텔 지역 (9)

침실 (8)

접근성 (7)

가족 친화적 (7)

분위기 (7)

WIFI (6)

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Traveler Reviews Impiana Hotel Ipoh

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Customer reviews

Abdul H.

Business

9.4

/10

Reviewed 1 week(s) ago

I highly recommend Impiana Hotel because of its clean and comfortable rooms, top-notch amenities, and attentive staff. But I noticed that the tv plug point has no electrical power. My mistake not to inform the staff to fix that issue.

1 people find it helpful

F***a

8.2

/10

Reviewed 1 week(s) ago

Great place, clean, staff friendly

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h***h

6.5

/10

Reviewed 1 week(s) ago

I’m unhappy with my stay because the room I received is not as advertised. The listing clearly showed a bathtub, which was the main reason I booked this room. However, my room only has a shower. I would appreciate a proper solution, such as a room change or compensation.

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Verified Traveler

Staycation

10.0

/10

Reviewed 1 week(s) ago

Everything is nice, the room, the breakfast. The pool is very clean. Will come again in the future.

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N***a

8.5

/10

Reviewed 2 week(s) ago

The hotel is ok..just many switches are not working anymore

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Siti N.

Staycation

8.5

/10

Reviewed 6 week(s) ago

Good price and the room very clean and comfortable. Close to all visiting places. The staff are all very kind and friendly. Will come back and stay again at this hotel.

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NurHafizah J.

Leisure

9.7

/10

Reviewed 13 week(s) ago

Reasonable price and very comfortable

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N***H

10.0

/10

Reviewed 13 week(s) ago

Good experience to stay here, staff very friendly and helpful. Food also delicious and I'll come again. Thank you.

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J***h

Leisure

7.2

/10

Reviewed 26 week(s) ago

parking ssh...lps 2 far from the hotel. breakfast is good but if the government course comes and the food is not good, look.

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musyirah h.

8.5

/10

Reviewed 33 week(s) ago

Came with kids. But swimming pool was closed. But hotel already gave early notice. But still have fun. Room is comfortable and spacious.

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C***N

Leisure

8.5

/10

Reviewed 55 week(s) ago

The hotel has a grand lobby, friendly staff, and quick lift service. The room feels a bit dated but is well-kept, with a comfy bed and pillows. The bathtub is small but functional. A nearby construction site can be noisy, though it wasn’t an issue during my weekend stay. Overall, a well-located hotel with good amenities.

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H***i

Transit

8.5

/10

Reviewed 59 week(s) ago

1) The hotel like in the 80's superstar condition, reminiscent of the past. 2) The security guard very family friendly. 3) Check-in and check out not so hassle. 4) No separate shower and bath tub area in the bathroom. Shower in bath tub. 5) Wifi the worst. The TV using wifi however the channel always stuck. Bring your own hotspot device better. Regards,

1 people find it helpful

H***r

Staycation

9.4

/10

Reviewed 62 week(s) ago

Impiana Ipoh is my 1st choice if I come to Ipoh with family. Even though it's an old building, but can see numbers of renovation and upgrade done throughout the year. Excess card and Android TV with good, clear channel and reception. My children love the huge kids swimming pool, but sad to say, it's under maintenance during my visit. Please inform the guest or update the maintenance status through your website.

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Guest

Business

9.1

/10

Reviewed 75 week(s) ago

Clean and peaceful ambience. Easy access to city centre.

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Hoo H. S.

Business

8.3

/10

Reviewed 83 week(s) ago

Pillow is old and flat. Toilet dirty and not functional (basin).

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Izmir N. A.

8.8

/10

Reviewed 87 week(s) ago

Good experience and the best breakfast ever.

1 people find it helpful

I***t

Staycation

8.8

/10

Reviewed 87 week(s) ago

The overall stay is nice, but the hotel needs to upgrade their parking facility, as I arrived with a scary basement with flooding. Also, to ensure the front office treats customers with a smile, as I had checked in with a person who couldn't be bothered to work.

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F***n

Business

5.8

/10

Reviewed 90 week(s) ago

The hotel was not up to my expectations, with old furniture and outdated bathroom fittings. The room windows were not soundproof and I could hear the traffic from outside which was very disruptive for my sleep. Despite the fact that my package included a free room upgrade upon availability, the staff did not offer me an upgrade even though there was clearly low occupancy on the day of my stay. Additionally, I had to argue with the staff to get release my deposit back, as they claimed there was no record of it in their system during check-out.

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Siti Aishah Noorrani

9.1

/10

Reviewed 96 week(s) ago

I always love to stay here for a short trip in Ipoh for its deals, location, and breakfast.

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Accommodation's Reply

19 Feb 2024

Dear Siti Aishah Noorrani, Greetings from Impiana Hotel Ipoh! Thank you for your review on your wonderful experience stay with us. We are delighted to note that you had a good overall stay experience and found our services and location ideal during your trip to Ipoh. Impiana Hotel is the best choice for a short stay in Ipoh, offering great value for money. We look forward to welcoming you back soon and should you require any assistance on your next booking, do contact us directly. Till then, our best wishes to you. Kind regards. The Management, Impiana Hotel Ipoh.

Hoo H. S.

9.7

/10

Reviewed 97 week(s) ago

Everything is good with the hotel. Comfortably comfortably.

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Accommodation's Reply

14 Feb 2024

Dear Hwa Soo Hoo, Greetings from Impiana Hotel Ipoh! Thank you for sharing a review of your recent experience. I am so glad to hear that we made a good impression on you. Our team here at Impiana Hotel, Ipoh are committed to providing high-quality customer service. Once again, thank you and we hope you’ll visit us again soon. Kind regards. The Management, Impiana Hotel Ipoh.

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