Verified Traveler
Leisure
10.0
/10
Reviewed 31 week(s) ago
Friendly staff, comfortable room, delicious breakfast, suitable hotel location
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Hotel Grand Continental Langkawi
Explore Hotel Grand Continental Langkawi
Overall Ratings & Reviews Hotel Grand Continental Langkawi
Traveloka (188)
Other sources (32)
8.1
Very Good
From 188 reviews
Provided by travelers on
Cleanliness
7.8
Room Comfort
7.8
Meal
7.6
Location
8.2
Service and Facilites
7.9
People often mention about Hotel Grand Continental Langkawi
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Staff Friendliness (3)
Room Space (3)
Surroundings (2)
Bedroom (2)
Bathroom (2)
Variety (2)
Distance to City Center (1)
Accessibility (1)
Wifi (1)
Check-in/out Time (1)
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Traveler Reviews Hotel Grand Continental Langkawi
Number of reviews per page
20
40
Customer reviews
Verified Traveler
Leisure
10.0
/10
Reviewed 37 week(s) ago
Very good service. The staff on duty were very friendly especially when we checked in and asked for a room facing the sea...they treated us well. The best Grand Continental Hotel.
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LA
LEE A. L.
6.2
/10
Reviewed 90 week(s) ago
Room 414-cockroaches were crawling in the toilet 😰.
1 people find it helpful
Accommodation's Reply
20 Sep 2024
Dear Mr. Lee,
Thank you for bringing this to our attention. We sincerely apologize for the issue you encountered with cockroaches in your room. This is not the standard we strive for, and we will take immediate action to address this with our maintenance and pest control teams.
We appreciate your feedback, as it helps us improve. We hope to have the opportunity to provide you with a much better experience in the future.
Best regards,
HGCL Team
G***t
Business
9.1
/10
Reviewed 91 week(s) ago
Breakfast food was good just chefs only choose some people to talk. Not so friendly.
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Accommodation's Reply
20 Sep 2024
Dear Sir/Ms,
Thank you for your feedback regarding your breakfast experience. We’re glad to hear that you enjoyed the food! However, we apologize if our chefs were not as friendly as expected.
We will address this with our team to ensure a welcoming atmosphere for all our guests. Your input is valuable, and we hope to welcome you back for an improved experience!
Best regards,
HGCL Team
MT
Md Tedd
6.6
/10
Reviewed 96 week(s) ago
rooms should be cleaned every day and towels changed. 3 days without packing. soap is not added. There is no substitute for milk coffee
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1 people find it helpful
K***a
10.0
/10
Reviewed 108 week(s) ago
all the best, & the best, the staff are very friendly & easy & like to help
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NURUL SYAFAZI BINTI ISA
Family
8.4
/10
Reviewed 331 week(s) ago
Everything was ok...
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NH
Nurhayati H.
Family
9.1
/10
Reviewed 345 week(s) ago
Hotel and room is old but clean and well kept. Staff is helpful. Good location.
2 people find it helpful
nf
nur f. z. z.
6.1
/10
Reviewed 356 week(s) ago
Please change the concept of the hotel. It look too old just like we back to the 90s.
1 people find it helpful
Jacob George
Family
8.5
/10
Reviewed 364 week(s) ago
Spacious, good location, clean & friendly staff.
1 people find it helpful
SI
Samir I.
9.1
/10
Reviewed 365 week(s) ago
Nice breakfast, restaurant manager is very helpful and a great server, they cooked omelets for us and also gave us paratha 😋 No wifi unless you go down and try your luck Aircon was just fine Place is a bit old but still worth your money TV has good standard channels especially fox movie to kill time when your finally back in hotel after along day Overhead shower head was good
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NK
Ng Kuek C.
Family
9.0
/10
Reviewed 366 week(s) ago
A bit dirty but overall is ok
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NOR
Family
10.0
/10
Reviewed 373 week(s) ago
The room was very satisfying. Good service. Very comfortable.
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ES
EE SON L.
6.0
/10
Reviewed 376 week(s) ago
The air conditioning is horrible, I couldn’t sleep because the room is warm and humid, I contacted the lobby and the house technician said he couldn’t solve the problems because the system is old and should be replaced long ago. I requested a change of room and they say no. This is worst hotel, I have stayed for the past 30 years; terrible
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3 people find it helpful
AM
Abdul M. B. C. A. I.
Business
6.0
/10
Reviewed 378 week(s) ago
air cond remote console mounted at high place.
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Y
Yusmeidi
5.2
/10
Reviewed 387 week(s) ago
Room condition is not clean. musty smell. Maybe it's because the hotel is old.
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Norzilah Hashim
Romantic
6.4
/10
Reviewed 387 week(s) ago
The nearby club so noise, we cannot sleep start from 10 pm until 4.45 am (they closed). it made my stay like a horror nightmare until my BP high then fever due not enough sleep. The rest services and food are good and acceptable. .
1 people find it helpful
MY
Mustaffa Y. B. S.
Family
8.5
/10
Reviewed 401 week(s) ago
Clean room, nice staff service, ok food.
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Amar Afifi Bin Omar
9.4
/10
Reviewed 403 week(s) ago
Service very efficient and friendly staff
2 people find it helpful
Shafika B. I.
Romantic
8.8
/10
Reviewed 405 week(s) ago
The hotel facilities are quite comfortable. Next to the skyscraper parade. No need to drive. Just walk for a walk in the mall or see a movie. Very easy.
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