The reception staff were very friendly, willing to help with any problems during your stay. Near the hotel there is a 24-hour halal (Indian) restaurant and 7-Eleven, so if you get hungry in the middle of the night, you can just go straight down. The nearest MRT station we used was Rochor MRT, exit B directly to the hotel about a 7-minute walk. If it's raining, the hotel also provides umbrellas in the lobby, so you can use them if there are any available. Oh yes, each room is provided with a premium drinking water filter, so you can fill your tumbler as much as you like to drink water.