Adhi P.

Staycation

10.0

/10

Reviewed 2 week(s) ago

The room attendant was very friendly, and the staff were also very friendly. This hotel prioritizes children's enjoyment, and it's great...

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Accommodation's Reply

20 Aug 2026

Dear Mr. Adhi P., Thank you for your wonderful review. We are all delighted that you enjoyed your visit to Novus Giri Resort & Spa. We hope to serve you again on your next visit! Have a great day! Sincerely, Novus Giri Resort & Spa

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Verified Traveler

Staycation

8.8

/10

Reviewed 2 week(s) ago

The hotel was beautiful and clean, and the staff was friendly, but I was a little disappointed to get a room at the end of the room, which blocked the pool view. I'd booked a premier pool view room.

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1 people find it helpful

Accommodation's Reply

19 Aug 2026

Dear Valued Guest, Thank you for your wonderful review. We are all delighted that you enjoyed your visit to Novus Giri Resort & Spa. We hope to have the opportunity to serve you again on your next visit! Have a great day! Sincerely, Novus Giri Resort & Spa

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A***r

Leisure

9.7

/10

Reviewed 2 week(s) ago

Overall, the hotel environment was 👍

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Accommodation's Reply

20 Aug 2026

Dear A***r, Thank you for your kind review. We are all delighted that you have enjoyed your visit to Novus Giri Resort & Spa. We look forward to serving you again when you come back! Have a great rest of your day! Warmest regards, Novus Giri Resort & Spa

Triana V.

10.0

/10

Reviewed 3 week(s) ago

The hotel staff was very friendly, the hotel was clean, there were lots of activities, free family photos, the kids were happy, the breakfast was delicious, and they even got a voucher. Wow, it was really comfortable. I hope to stay here again.

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1 people find it helpful

Accommodation's Reply

12 Aug 2026

Dear Ms. Triana V., Thank you for your wonderful review. We are all delighted that you enjoyed your visit to Novus Giri Resort & Spa. We hope to serve you again on your return! Have a great day! Sincerely, Novus Giri Resort & Spa

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g***l

Staycation

10.0

/10

Reviewed 3 week(s) ago

The hotel staff is really nice, they really try to give their best.

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1 people find it helpful

Accommodation's Reply

12 Aug 2026

Hello g*l, thank you for your kind comment. We are glad to hear that you had a wonderful time at Novus Giri Resort & Spa. We look forward to seeing you again! Have a great day! Sincerely, Sincerely, Novus Giri Resort & Spa

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Tedy

Business

9.1

/10

Reviewed 3 week(s) ago

The atmosphere is cool and beautiful, the natural atmosphere is there.

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Accommodation's Reply

11 Aug 2026

Dear Teddy, Thank you for your kind review. We are all delighted that you enjoyed your visit to Novus Giri Resort & Spa. We hope to serve you again on your return! Have a wonderful day! Sincerely, Novus Giri Resort & Spa

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S***a

Staycation

9.6

/10

Reviewed 3 week(s) ago

The hotel was great, the room and bathroom were clean, and the staff were friendly. The only downside was that the Indonesian breakfast menu wasn't very tasty, in my opinion.

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2 people find it helpful

Accommodation's Reply

07 Aug 2026

Dear Ms. S*a, Thank you for your wonderful review. We are all delighted that you enjoyed your visit to Novus Giri Resort & Spa. We hope to serve you again when you return! Have a great day! Sincerely, Novus Giri Resort & Spa

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Suhendra A. P.

10.0

/10

Reviewed 4 week(s) ago

very fun very fun

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2 people find it helpful

Accommodation's Reply

07 Aug 2026

Dear Ms. Suhendra A.P., Thank you for your wonderful review. We are all delighted that you enjoyed your visit to Novus Giri Resort & Spa. We hope to have the opportunity to serve you again on your next visit! Have a great day! Sincerely, Novus Giri Resort & Spa

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Verified Traveler

9.1

/10

Reviewed 4 week(s) ago

Overall, it was okay, but I've noted that early check-in wasn't accommodated, and it seems like it wasn't even mentioned at all. And it's a shame that the pool heater, which we've been eyeing for a while, wasn't working, so the kids weren't having a good time playing in the water.

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Accommodation's Reply

07 Aug 2026

Dear Mr./Ms. G*t, Thank you for your wonderful review. We are all delighted that you enjoyed your visit to Novus Giri Resort & Spa. We hope to serve you again when you return! Have a great day! Sincerely, Novus Giri Resort & Spa

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I***a

9.4

/10

Reviewed 5 week(s) ago

The service was excellent. I even left some clothes behind and they responded well. Thank you.

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3 people find it helpful

Accommodation's Reply

29 Jul 2026

Dear I*a, Thank you for your kind review. We are all delighted that you enjoyed your visit to Novus Giri Resort & Spa. We hope to serve you again when you return! Have a wonderful day! Sincerely, Novus Giri Resort & Spa

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C***t

10.0

/10

Reviewed 5 week(s) ago

Good ambience, the atmosphere is nice and the facilities are really good.

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2 people find it helpful

Accommodation's Reply

30 Jul 2026

Dear C***t, Thank you for your kind review. We are all delighted that you have enjoyed your visit to Novus Giri Resort & Spa. We look forward to serving you again when you come back! Have a great rest of your day! Warmest regards, Novus Giri Resort & Spa

a***a

Leisure

8.4

/10

Reviewed 5 week(s) ago

The exterior of the room is very nice. However, because it's a hangout spot, it ends up being quite noisy and can be heard from the room itself. The room isn't soundproof at all.

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Accommodation's Reply

27 Jul 2026

Dear Mr./Ms. a*a, Thank you very much for sharing your experience staying at Novus Giri Resort & Spa. We appreciate your feedback and apologize that your stay did not meet your expectations. We apologize for any inconvenience caused by external noise that may have been heard in your room. Your feedback regarding the soundproofing of the room is invaluable and will be used in our evaluations to improve guest comfort in the future. Guest comfort and satisfaction are our top priority, therefore every feedback is very important in helping us provide better service in the future. We hope to welcome you again in the future. Sincerely, Novus Giri Resort & Spa

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Tjhung S. K.

Staycation

8.5

/10

Reviewed 6 week(s) ago

Clean and wonderful 👍 Food ok, but need more variety!

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Accommodation's Reply

24 Jul 2026

Dear Tjhung S. K., Thank you for your kind review. We are all delighted that you have enjoyed your visit to Novus Giri Resort & Spa. We look forward to serving you again when you come back! Have a great rest of your day! Warmest regards, Novus Giri Resort & Spa

Monica

Staycation

10.0

/10

Reviewed 6 week(s) ago

A very pleasant stay. Super kid-friendly. Love it.

1 people find it helpful

Accommodation's Reply

23 Jul 2026

Dear Monica D., Thank you for your kind review. We are all delighted that you have enjoyed your visit to Novus Giri Resort & Spa. We look forward to serving you again when you come back! Have a great rest of your day! Warmest regards, Novus Giri Resort & Spa

Verified Traveler

Staycation

8.5

/10

Reviewed 6 week(s) ago

Even though it's an old building, the atmosphere is still pleasant.

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Accommodation's Reply

22 Jul 2026

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J***a

10.0

/10

Reviewed 6 week(s) ago

Thank you Novus Giri, a truly memorable stay 😁

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Accommodation's Reply

22 Jul 2026

Dear J***a, Thank you for your kind review. We are all delighted that you have enjoyed your visit to Novus Giri Resort & Spa. We look forward to serving you again when you come back! Have a great rest of your day! Warmest regards, Novus Giri Resort & Spa

M***D

Staycation

8.8

/10

Reviewed 6 week(s) ago

Overall, it's okay, but you need to be careful when riding in a horse-drawn carriage. They initially said 40,000 Rupiah, so I thought that was the cost of the horse-drawn carriage. But after getting on, it turned out to be 40,000 Rupiah per person. It would be nice to explain this better so customers don't feel cheated. Thank you.

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1 people find it helpful

Accommodation's Reply

20 Jul 2026

Dear Mr./Ms. M*D, Thank you very much for sharing your experience with Novus Giri Resort & Spa. We apologize for the misunderstanding regarding the carriage service fee. Your feedback is very important to us, and we will ensure that all rates are clearly explained from the outset, including the fee per person, to avoid any confusion or negative impressions for our guests. Guest comfort and satisfaction are our top priority, so every comment is valuable in helping us provide better service in the future. We hope to welcome you again in the future. Sincerely, Novus Giri Resort & Spa

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Mohammad I.

Leisure

8.2

/10

Reviewed 6 week(s) ago

The hot tub was out of service for a few days.

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Accommodation's Reply

22 Jul 2026

Dear Mr. Mohammad I., Thank you for your kind review. We are all delighted that you enjoyed your stay at Novus Giri Resort & Spa. We apologize for the inconvenience you experienced regarding the hot tub, which was unavailable for several days. The hot tub is currently undergoing repairs to ensure it can be used safely and comfortably again. We understand that this situation may have caused some inconvenience to your stay, especially for guests who come to use the hot tub. We hope to serve you again when you return! Have a great day! Sincerely, Novus Giri Resort & Spa

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Ganesha W. T.

10.0

/10

Reviewed 6 week(s) ago

Had a pleasant stay during our weekend getaways. The compound had a mini golf area, cold & warm pool (kid-friendly), and a comfort room for our family. The place was also surrounded by restaurants and mini-marts.

2 people find it helpful

Accommodation's Reply

20 Jul 2026

Dear Ganesha W. T., Thank you for your kind review. We are all delighted that you have enjoyed your visit to Novus Giri Resort & Spa. We look forward to serving you again when you come back! Have a great rest of your day! Warmest regards, Novus Giri Resort & Spa

Meylan K.

Staycation

10.0

/10

Reviewed 7 week(s) ago

Overall score: Amazing staycation. Cons: It was really congested during school holidays. Tip: Go during the low season.

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1 people find it helpful

Accommodation's Reply

17 Jul 2026

Dear Meylan K., Thank you for your kind review. We are all delighted that you have enjoyed your visit to Novus Giri Resort & Spa. We look forward to serving you again when you come back! Have a great rest of your day! Warmest regards, Novus Giri Resort & Spa

Novus Giri Resort & Spa

Overall Ratings & Reviews Novus Giri Resort & Spa

8.7

8.8

8.4

8.7

8.9

Traveler Reviews Novus Giri Resort & Spa