Dear Gusnimar Putri, Thank you for completing the survey regarding your recent visit to our property. On behalf of our entire team, I would like to apologize that we may not have exceeded your expectations during your stay during the period 19-22 January 2024. Your satisfaction is very important to us. I hope you consider staying with us again, so we can have another opportunity to provide you with a better experience. We apologize for the inconvenience during your stay at our property. We have informed our housekeeping team about this so that in the future we will be more careful in terms of cleanliness, especially on the beds and bathrooms in the unit. Best regards, Trisna (Reservation).

Dear Ario Mukti, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize may we not exceeding your expectations during your stay period on 21 - 22 January 2024 Your satisfaction is very important to us. I hope that you will consider staying with us again, so that we can have another chance to provide you with a superior experience. We apologize for the inconvenience during your stay at our property. Currently we are still taking steps to improve our property to make it better again. We apologize if you see that our property has not been upgraded and the condition of the property is still dirty. We and the team will pay more attention to the cleanliness of all areas of the property Kind regards, Trisna (Reservation).

Dear Junjung Brando Rajasa, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize may we not exceeding your expectations during your stay period on 06 - 07 January 2024 Your satisfaction is very important to us. I hope that you will consider staying with us again, so that we can have another chance to provide you with a superior experience. We apologize for the inconvenience while staying at our property. We have informed our entire team to pay more attention to the cleanliness of the rooms and the smell in the rooms, we really apologize for this. Kind regards, Trisna (Reservation).

Dear Adrian Tench, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize may we not exceeding your expectations during your stay period on 09 - 10 January 2024 Your satisfaction is very important to us. I hope that you will consider staying with us again, so that we can have another chance to provide you with a superior experience. We do apologize for inconvience, We have delegationed with our all team regarding that cleanlinnes and double check problem the door. And then we have informed our housekeeping team to double check again regarding to complete the toilet paper and others amenities. Kind regards, Trisna (Reservation).

Dear Rikanah, Thank you for completing the survey regarding your recent visit to our property. On behalf of our entire team, I would like to apologize that we may not have exceeded your expectations during your stay which was in the period 03-04 January 2024. Your satisfaction is very important to us. I hope you consider staying with us again, so we can have another opportunity to provide you with a better experience. Thank you for your kind response and we have delegated it to our kitchen team to pay more attention to the food aspect. We really hope you come back to stay at our property. Best regards, Trisna (Reservation).

Dear Faisal Akbar, Thank you for completing the survey regarding your recent visit to our property. On behalf of our entire team, I would like to apologize that we may not have exceeded your expectations during your stay which was in the period 06-09 January 2024. Your satisfaction is very important to us. I hope you consider staying with us again, so we can have another opportunity to provide you with a better experience. We apologize in advance for any inconvenience during your stay at our property. We have delegated your response to our entire team to pay more attention to the check-in process as well as room cleanliness and cleanliness of all areas of the hotel. We would like to thank you for your suggestions and criticism for us to use as a better reference in the future. Best regards, Trisna (Reservation).

Dear Dina Novita, Thank you for completing the survey regarding your recent visit to our property. On behalf of our entire team, I would like to apologize that we may not have exceeded your expectations during your stay which was in the period 01-02 January 2024. Your satisfaction is very important to us. I hope you consider staying with us again, so we can have another opportunity to provide you with a better experience. We apologize in advance for any inconvenience during your stay at our property. We have delegated your response to our entire team to pay more attention to the cleanliness of rooms and other facilities. We would like to thank you for your suggestions and criticism for us to use as a better reference in the future. Best regards, Trisna (Reservation).