Merlynn Park Hotel

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Overall Ratings & Reviews Merlynn Park Hotel

Traveloka (21,303)
Other sources (170)
9.5
Exceptional
From 21,303 reviews
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Cleanliness

9.3

Room Comfort

9.4

Meal

9.4

Location

9.3

Service and Facilites

9.4

People often mention about Merlynn Park Hotel
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Variety (468)
Room Space (451)
Staff Friendliness (448)
Taste (425)
Bedroom (409)
Family Friendly (384)
Ambiance (368)
Distance to City Center (367)
Bathroom (367)
Hotel Area (360)
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Traveler Reviews Merlynn Park Hotel

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40
Customer reviews
Verified Traveler
icon-Leisure
Leisure
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10.0
/10
Reviewed 1 day(s) ago
The room was very spacious, with a bathtub and a clean bathroom. The facilities were excellent, including a swimming pool, gym, and children's play area. Breakfast was a complete selection, offering a wide variety of dishes. Highly recommended for those looking for a city-center getaway. Hotel Merlyn Park is your place to stay while traveling in Jakarta.
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Accommodation's Reply
23 May 2026
Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you very much for your positive review and feedback. We are delighted that you were impressed with the spacious and comfortable rooms, clean bathrooms with bathtubs, and the hotel's amenities such as the swimming pool, fitness center, and children's playground. We are also pleased to hear that you enjoyed the wide variety of breakfast options. Your feedback on choosing Merlynn Park Hotel Jakarta as your accommodation during your Jakarta trip is very meaningful to us and serves as great inspiration for our entire team to continue providing the best service. We hope to welcome you back in the future for an even more memorable experience. Sincerely, Adolf Gustaf, General Manager
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Chika R.
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Staycation
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9.7
/10
Reviewed 2 day(s) ago
GRO, Ms. Desy very friendly, all food was good and many varieties.
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Accommodation's Reply
23 May 2026
Dear Ms. Chika R, Warmest greeting from Merlynn Park Hotel Thank you very much for your kind feedback. We are delighted to hear that you enjoyed the variety and quality of our food, and that Ms. Desy from our Guest Relations Officer (GRO) team made a positive impression with her friendly service. Your appreciation will certainly be shared with her and the team as encouragement. We truly appreciate your support and look forward to welcoming you again for another pleasant stay. Sincerely, Adolf Gustaf General Manager
Firdha T. D.
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Staycation
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10.0
/10
Reviewed 4 day(s) ago
We are very happy, thank you very much 🤗💕
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Accommodation's Reply
21 May 2026
Dear Ms. Firda T.D., Greetings from Merlynn Park Hotel. Thank you once again for your review and compliments. We are delighted to know that you were satisfied and enjoyed your stay with us. Your satisfaction is a joy and motivates our entire team to continue striving to provide the best service. We hope to welcome you back again in the future. Sincerely, Adolf Gustaf, General Manager
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WARSITO
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Staycation
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10.0
/10
Reviewed 5 day(s) ago
Nice breakfast, comfort. Perfect for staycation
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Accommodation's Reply
21 May 2026
Dear WARSITO, Warmest greetings from Merlynn Park Hotel Thank you for your kind review. We’re delighted to hear that you enjoyed the breakfast and found the atmosphere comfortable and perfect for a staycation. Your positive feedback means a lot to us, and we look forward to welcoming you again for another relaxing stay. Sincerely, Adolf Gustaf General Manager
D***i
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Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 day(s) ago
Great service, great swimming pool, and a room with a view of the National Monument. There's also a wide selection of food.
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Accommodation's Reply
21 May 2026
Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you for your positive review. We are delighted to hear that you enjoyed our services, the pool facilities, and the rooms with beautiful views of the National Monument. We are also pleased that the diverse dining options enhanced your stay. We appreciate your trust and look forward to welcoming you back in the future. Sincerely, Adolf Gustaf, General Manager
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J***l
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Leisure
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8.8
/10
Reviewed 6 day(s) ago
Not bad, for under 1 million rupiah you get 5-star facilities. Checked in on Sunday, only until 3:00 PM, but got a room upgrade and late check out at 1:30 PM. There's a wide selection of food. Thank you.
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Accommodation's Reply
21 May 2026
Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you for your review and for choosing us as your guest. We are delighted to hear that you found our facilities and services to be up to your expectations, from the room upgrade and late check-out to the varied breakfast menu. We apologize for the delay during check-in on a rather busy day. We hope you had a pleasant stay and we look forward to welcoming you back soon. Sincerely, Adolf Gustaf, General Manager
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R***u
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Leisure
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10.0
/10
Reviewed 6 day(s) ago
The hotel staff is friendly, the food is delicious, the hotel building is very clean.
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W***d
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Leisure
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9.4
/10
Reviewed 1 week(s) ago
For the price, the amenities are commensurate. These include spacious rooms, bathrooms with bathtubs, ample gym equipment, a large swimming pool, a varied breakfast menu, a kids' zone, and so on. However, some of the amenities appear dated, and the most annoying is the long elevator queues.
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+5
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Accommodation's Reply
21 May 2026
Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you for sharing your stay with us. We are delighted to hear that you enjoyed our facilities, from the spacious rooms and bathtubs to the fitness center, swimming pool, varied breakfast menu, and children's area. We especially appreciate your feedback regarding some facilities that appear to be outdated and the long elevator queues. These are things we will work to improve and enhance for the comfort of all our guests. Thank you for your trust, and we hope to welcome you back in the future. Sincerely, Adolf Gustaf, General Manager
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Yohana P. N.
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8.5
/10
Reviewed 1 week(s) ago
The staff are super friendly, the place is cozy and fun, in the breakfast area there is a really cool kids corner, next time I want to come here again hehehe
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Accommodation's Reply
21 May 2026
Dear Ms. Johana P.N., This is a brief message from Merlynn Park Hotel. Thank you for your lovely review. We are delighted to hear that you enjoyed the hotel's atmosphere and the friendliness of our staff. We are also pleased to hear that the breakfast area and the children's corner provided a memorable experience for you and your family. Your positive feedback inspires us to continue striving for the best service. We look forward to welcoming you back on your next stay. Sincerely, Adolf Gustaf, General Manager
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Verified Traveler
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Staycation
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10.0
/10
Reviewed 1 week(s) ago
The staff was very friendly during the check-in process.
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Accommodation's Reply
19 May 2026
Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you very much for your review. We are delighted to hear that you were pleased with the friendliness of our staff during check-in. This feedback is very valuable and will be passed on to the team to show our gratitude. We hope to welcome you back soon with the same or even better service. Sincerely, Adolf Gustaf, General Manager
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E***l
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Staycation
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10.0
/10
Reviewed 1 week(s) ago
A very, very satisfying hotel, the facilities, staff, and breakfast are very luxurious.
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Accommodation's Reply
19 May 2026
Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you very much for your positive review. We are delighted to hear that you were satisfied with the hotel facilities, the friendliness of our staff, and the delicious breakfast we served. Such feedback is a great motivation for us to continue developing our services to the best of our ability for all our guests. We hope to welcome you back again soon. Sincerely, Adolf Gustaf, General Manager
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Yohana P. N.
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Staycation
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8.5
/10
Reviewed 1 week(s) ago
The room was decent, but I left a Happy Birthday note in the room and forgot to make it because it was high season, hehe. So far, the service has been good ☺️ Coincidentally, there was an event at the hotel when I arrived, hehehe.
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Accommodation's Reply
21 May 2026
Dear Ms. Yohana P.N., Merlynn Park Hotel extends its highest regards. Thank you for taking the time to write a review and share your experience staying with us. We are delighted to hear that you were satisfied with our services overall. We apologize that we were unable to prepare a birthday greeting in your room, especially during a busy holiday season. Your feedback is important to us in order to improve our services in the future. We hope your birthday was memorable, and we look forward to welcoming you back soon. Sincerely, Adolf Gustaf, General Manager
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R***i
icon-Leisure
Leisure
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10.0
/10
Reviewed 1 week(s) ago
All staff are agile in serving guests
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F***i
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Leisure
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9.4
/10
Reviewed 1 week(s) ago
Thanks to Ms. Desi Ratna (FO check-in), Mr. Marco (FO check-out), and all the staff. Kids-friendly, smooth water, spacious rooms, and affordable prices.
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Accommodation's Reply
21 May 2026
Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you for your review and compliments on our team, Daisy Ratna, Maas Marco and our entire staff. We are delighted to hear that you and your family felt comfortable during your stay, from the child-friendly atmosphere and spacious rooms to the convenient water facilities and reasonable prices. Your positive feedback encourages us to continue striving for the best service. We hope to welcome you back again in the future. Sincerely, Adolf Gustaf, General Manager
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a***r
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10.0
/10
Reviewed 1 week(s) ago
Comfortable hotel, varied breakfast menu.
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Accommodation's Reply
19 May 2026
Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you very much for your review. We are delighted to hear that you enjoyed your stay and appreciated the variety of breakfast options we offered. Your feedback is invaluable to us in maintaining and improving the quality of our service. We hope to welcome you back again soon. Sincerely, Adolf Gustaf, General Manager
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M***a
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Stayed for 3 days 2 nights, was amazed by the room which was very spacious, comfortable and every room had a city view, we stayed in the Prada Suite type, then because the bathtub in the room was leaking by the staff and manager we were moved to another room and given a free upgrade to the Bulgari Suite room. It was so good that we decided to extend another day in the Merlynn Suite type. The previous staff also took us on a room tour so we could see each room type and its advantages, because in the Merlynn type the TV position was tilted so it was uncomfortable, finally we chose to downgrade to the Armani Suite and were given a free late check out until 3 pm. A big thank you to all the staff who were very friendly, very helpful, the room was comfortable, the food was also delicious. Next time we go to Jakarta again we will definitely stay here🥰
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Accommodation's Reply
19 May 2026
Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you so much for this detailed and friendly review. We are delighted to hear that you enjoyed your 3-day, 2-night stay, from the comfort of your spacious room and city views to the variety of room types you experienced. We appreciate the opportunity to assist you with your room change and to ensure your comfortable experience throughout your stay. Your satisfaction with the friendliness of our staff, the room tours, the flexibility in arranging your room needs, and the quality of the food is very important to us and will be passed on to our entire team as a token of our gratitude. Thank you for your trust and we hope to welcome you back again in the future. Sincerely, Adolf Gustaf, General Manager
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The room is comfortable, but a lot of things need to be renovated for a 5-star hotel.
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Accommodation's Reply
19 May 2026
Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you for your review and feedback. We are delighted to hear that you enjoyed your stay. We especially appreciate your comments regarding necessary improvements. This feedback is important to us as we strive to continuously improve our facilities and guest experience to meet 5-star hotel expectations. We will forward your feedback to the relevant team for further action. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enriching experience in the future. Sincerely, Adolf Gustaf, General Manager
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E***g
icon-Staycation
Staycation
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10.0
/10
Reviewed 2 week(s) ago
Hotel staff is friendly, environment is clean and comfortable, very fun for children
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Accommodation's Reply
19 May 2026
Dear Guests, Welcome to Merlin Park Hotel. Thank you very much for your valuable feedback. We are delighted to hear that you enjoyed our warm and friendly staff and the comfortable and clean hotel environment. We are also honored that your children and family enjoyed our facilities and services. Your valuable feedback will encourage us to continue striving to provide even better service in the future. We look forward to welcoming you back again. Thank you. General Manager Adolf Gustaf
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I***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Always satisfied when staying here, from the food and rooms to the staff.
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Accommodation's Reply
14 May 2026
Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you so much for your positive review. We are delighted to hear that you were satisfied with all aspects of your stay, from the food and comfort of your room to the service from our staff. Your compliments motivate our entire team to continue striving for the best possible service. We hope to welcome you back again soon. Sincerely, Adolf Gustaf, General Manager
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Michael I.
icon-Staycation
Staycation
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9.7
/10
Reviewed 2 week(s) ago
My stay here was amazing. I'll definitely stay here again if I get the chance. 😁
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Accommodation's Reply
14 May 2026
Dear Mr. Michael I., Greetings from Merlynn Park Hotel. Thank you very much for your review and trust. We are delighted to hear that you enjoyed your stay. Such positive feedback encourages us to continue providing the best service to all our guests. We hope to welcome you back again soon. Sincerely, Adolf Gustaf, General Manager
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Number of reviews per page
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