HARRIS Hotel & Convention Kelapa Gading

Explore HARRIS Hotel & Convention Kelapa Gading
8.7
Very Good
From 5,208 reviews
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Cleanliness

8.9

Room Comfort

8.8

Meal

8.5

Location

8.9

Service and Facilites

8.7

People often mention about HARRIS Hotel & Convention Kelapa Gading
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Bedroom (60)
Room Space (57)
Bathroom (53)
Staff Friendliness (52)
Surroundings (51)
Accessibility (51)
Ambiance (50)
Hotel Area (48)
Check-in/out Time (37)
Soundproof (36)
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Traveler Reviews HARRIS Hotel & Convention Kelapa Gading

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40
Customer reviews
E***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Overall, it is good and can be recommended for family, friends, colleagues, business matters, meetings, staycations.
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Accommodation's Reply
22 May 2026
Dear Valued Guest, Thank you for sharing your kind feedback about your experience at HARRIS Hotel & Conventions Kelapa Gading. We are delighted to know that overall you had a pleasant experience and would recommend our hotel for family gatherings, trips with friends and colleagues, business purposes, meetings, as well as staycations. Your kind recommendation truly means a lot to us and motivates our players to continue delivering warm hospitality and memorable experiences for every guest. We look forward to welcoming you back again for another enjoyable stay. HARRISly Yours, Francisco Holmes-Brown General Manager
E***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
A comfortable hotel that can be an alternative for a staycation with family or business matters.
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Accommodation's Reply
11 May 2026
Dear Valued Guest, Thank you for sharing your kind feedback about HARRIS Hotel & Conventions Kelapa Gading. We are delighted to know that you found our hotel comfortable and suitable both for family staycations and business purposes. Providing a pleasant and convenient experience for every type of traveler is always our priority. Your kind words truly motivate our players to continue delivering warm and attentive hospitality to every guest. We look forward to welcoming you and your family back again for another enjoyable stay. HARRISly Yours, Francisco Holmes-Brown General Manager
g***n
icon-Business
Business
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10.0
/10
Reviewed 7 week(s) ago
Good hotel and easy to check in
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Accommodation's Reply
11 May 2026
Dear Valued Guest, Thank you for sharing your kind feedback about your stay at HARRIS Hotel & Conventions Kelapa Gading. We are delighted to know that you found the hotel good and experienced an easy and smooth check-in process during your visit. Providing a comfortable and hassle-free experience for our guests is always our priority. We look forward to welcoming you back again for another pleasant stay. HARRISly Yours, Francisco Holmes-Brown General Manager
e***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
I stayed for 7 days during Idul Fitri and this was my 2nd stay at Harris. No issues, no problems happened—all went well & excellent from the reservations, rooms, restaurant, and any helpers. The staff also very friendly and helpful.
1 people find it helpful
Accommodation's Reply
11 May 2026
Dear Valued Guest, Thank you for your continued trust in HARRIS Hotel & Conventions Kelapa Gading and for choosing to stay with us again during the Idul Fitri holiday. We are truly delighted to know that your 7-day stay went smoothly and that you had an excellent experience throughout your visit. It is wonderful to hear that everything, from the reservation process, room comfort, restaurant experience, and assistance provided by our players, met your expectations. Your kind appreciation for the friendliness and helpfulness of our players truly means a lot to us and motivates us to continue delivering warm and memorable hospitality to every guest. We look forward to welcoming you back again for another pleasant stay. HARRISly Yours, Francisco Holmes-Brown General Manager
J***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Easy access, good food, clean, will come back again
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Accommodation's Reply
11 May 2026
Dear Valued Guest, Thank you for sharing your kind feedback about your stay at HARRIS Hotel & Conventions Kelapa Gading. We are delighted to know that you enjoyed the easy access, delicious food, and cleanliness of the hotel during your visit. Your positive comments truly motivate our players to continue delivering a comfortable and enjoyable experience for every guest. We are very happy to know that you plan to return, and we look forward to welcoming you back again soon. HARRISly Yours, Francisco Holmes-Brown General Manager
k***h
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Super cozy hotel and comfortable to rest after walking around the mall
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1 people find it helpful
Accommodation's Reply
11 May 2026
Dear Valued Guest, Thank you for sharing your lovely feedback about your stay at HARRIS Hotel & Conventions Kelapa Gading. We are delighted to know that you found the hotel super cozy and comfortable for resting after spending time at the mall. Creating a relaxing and enjoyable atmosphere for our guests is always our priority. Your kind words truly motivate our players to continue delivering warm and pleasant hospitality to every guest. We look forward to welcoming you back again for another comfortable stay. HARRISly Yours, Francisco Holmes-Brown General Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Great location, decent facilities, comfortable. Recommended for those looking to stay near Kelapa Gading.
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Accommodation's Reply
11 May 2026
Dear Valued Guest, Thank you for sharing your kind feedback and recommendation about HARRIS Hotel & Conventions Kelapa Gading. We are delighted to know that you enjoyed our strategic location, comfortable atmosphere, and facilities during your stay. Your recommendation truly means a lot to us and motivates our players to continue delivering pleasant experiences for every guest. We look forward to welcoming you back again for another enjoyable stay. HARRISly Yours, Francisco Holmes-Brown General Manager
Rahmatul
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Excellent, for making all my family members happy. Thank you, Hotel Harris MKG..❤️
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Accommodation's Reply
11 May 2026
Dear Valued Guest, Thank you for sharing your wonderful feedback about your stay at HARRIS Hotel & Conventions Kelapa Gading. We are truly delighted to know that your experience with us made your entire family happy. Creating memorable and enjoyable moments for our guests and their loved ones is always our greatest priority. Your kind words truly mean a lot to us and motivate our players to continue delivering warm and heartfelt hospitality to every guest. We look forward to welcoming you and your family back again for another excellent stay. HARRISly Yours, Francisco Holmes-Brown General Manager
Y***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
friendly staff,, good clean hotel fragrant towels, get welcome drink
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Accommodation's Reply
11 May 2026
Dear Valued Guest, Thank you for sharing your wonderful feedback about your experience at HARRIS Hotel & Conventions Kelapa Gading. We are delighted to know that you enjoyed the friendly hospitality from our players, the cleanliness of the hotel, the fresh towels, and the welcome drink provided during your stay. Creating a comfortable and pleasant experience for every guest is always our priority. Your kind appreciation truly motivates our players to continue delivering the best hospitality experience. We look forward to welcoming you back again for another enjoyable stay. HARRISly Yours, Francisco Holmes-Brown General Manager
A***n
icon-Leisure
Leisure
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9.7
/10
Reviewed 10 week(s) ago
Clean, comfortable room, cold AC
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Accommodation's Reply
11 May 2026
Dear Valued Guest, Thank you for sharing your kind feedback about your stay at HARRIS Hotel & Conventions Kelapa Gading. We are delighted to know that you found the room clean, comfortable, and enjoyed the cool room atmosphere during your stay. Providing a relaxing and pleasant environment for our guests is always our priority. We look forward to welcoming you back again for another comfortable stay. HARRISly Yours, Francisco Holmes-Brown General Manager
W***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Direct access to the mall, making it easier to find food or shopping.
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Accommodation's Reply
11 May 2026
Because it's located directly next to the shopping center, it's convenient for buying groceries and other goods.
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J***o
icon-Staycation
Staycation
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10.0
/10
Reviewed 10 week(s) ago
Inside the mall, food is ok, clean, next time come back again.
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Accommodation's Reply
11 May 2026
Dear Valued Guest, Thank you for sharing your kind feedback about your stay at HARRIS Hotel & Conventions Kelapa Gading. We are delighted to know that you enjoyed our convenient location inside the mall, found the food enjoyable, and appreciated the cleanliness of the hotel. Your positive comments truly motivate our players to continue delivering a pleasant and comfortable experience for every guest. We are very happy to know that you plan to return, and we look forward to welcoming you back again for another enjoyable stay. HARRISly Yours, Francisco Holmes-Brown General Manager
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Indra
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Highly recommended, keep up the good work.
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Accommodation's Reply
11 May 2026
Dear Valued Guest, Thank you for your kind recommendation and positive feedback about HARRIS Hotel & Conventions Kelapa Gading. We are truly delighted to know that you had a satisfying experience with us. Your encouragement means a lot to our players and motivates us to continue maintaining and improving the quality of our service and hospitality. We look forward to welcoming you back again for another pleasant stay. HARRISly Yours, Francisco Holmes-Brown General Manager
Abdul R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Nice place for family near mal
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Accommodation's Reply
23 Mar 2026
Dear Valued Guest, Thank you for sharing your kind feedback about your stay at HARRIS Hotel & Conventions Kelapa Gading. We are delighted to know that you found our hotel to be a nice place for families and enjoyed the convenience of being near the mall. Providing a comfortable and accessible environment for families is always our priority. We look forward to welcoming you and your family back again for another pleasant stay. HARRISly Yours, Francisco Holmes-Brown General Manager
R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Good location, good facilities, cleanest, and friendly staff
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Accommodation's Reply
23 Mar 2026
Dear Valued Guest, Thank you for sharing your kind feedback about your stay at HARRIS Hotel & Conventions Kelapa Gading. We are delighted to know that you enjoyed our convenient location, good facilities, and the cleanliness of the hotel. It is also wonderful to hear that you found our players friendly and helpful during your visit. Your positive comments truly motivate us to continue delivering a pleasant and comfortable experience for every guest. We look forward to welcoming you back again soon. HARRISly Yours, Francisco Holmes-Brown General Manager
Tri J. P.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
A hotel with access to the mall. Recommended if staying in the Kelapa Gading area.
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Accommodation's Reply
23 Mar 2026
Dear Valued Guest, Thank you for sharing your kind recommendation of HARRIS Hotel & Conventions Kelapa Gading. We are delighted to know that you enjoyed the convenience of our direct access to the mall and found it a great choice when staying in the Kelapa Gading area. Your support truly means a lot to us and motivates our players to continue delivering excellent service and comfort to every guest. We look forward to welcoming you back again for another pleasant stay. HARRISly Yours, Francisco Holmes-Brown General Manager
ENNY L. S.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Very strategic location, one complex with MKG, very easy access to everywhere.
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Accommodation's Reply
06 Mar 2026
Dear Valued Guest, Thank you for sharing your feedback about your stay at HARRIS Hotel & Conventions Kelapa Gading. We are pleased to know that you enjoyed our strategic location within the same complex as Mall Kelapa Gading, making it convenient and easy to access various destinations, shopping, and dining options. It is always our goal to provide comfort and convenience for every guest visiting our hotel. We truly appreciate your kind review and look forward to welcoming you back for another pleasant stay. HARRISly Yours, Francisco Holmes-Brown General Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The location is very strategic, easy to find food, the hotel is clean, comfortable, the food is delicious, there are lots of choices, it's really cool.
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Accommodation's Reply
06 Mar 2026
Dear Valued Guest, Thank you for taking the time to share your wonderful feedback about your experience at HARRIS Hotel & Conventions Kelapa Gading. We are delighted to hear that you enjoyed our strategic location with easy access to many food options, as well as the cleanliness and comfort of the hotel. It is also great to know that you liked the variety and taste of our food. Your kind words truly motivate our players to continue delivering the best experience for our guests. We look forward to welcoming you back again for another enjoyable stay. HARRISly Yours, Francisco Holmes-Brown General Manager
R***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Good location, cleanest and friendly staff
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Accommodation's Reply
06 Mar 2026
Dear Valued Guest, Thank you for sharing your kind feedback about your stay at HARRIS Hotel & Conventions Kelapa Gading. We are delighted to know that you enjoyed our convenient location, the cleanliness of the hotel, and the friendliness of our players. Your positive comments truly mean a lot to us and serve as great motivation for our players to continue delivering the best service to our guests. We look forward to welcoming you back for another pleasant stay in the near future. HARRISly Yours, Francisco Holmes-Brown General Manager
Mohamad J.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
The staff accommodated the Quiet Room request. However, perhaps due to the change in atmosphere the following day, some noise was heard.
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Accommodation's Reply
06 Mar 2026
Dear Valued Guest, Thank you for sharing your feedback regarding your stay at HARRIS Hotel & Conventions Kelapa Gading. We are pleased to know that our players were able to assist with your request for a quiet room. At the same time, we sincerely apologize if there was some noise disturbance the following day due to changing circumstances around the area. Your comfort is very important to us, and we will continue to monitor and do our best to minimize any inconvenience for our guests. We truly appreciate your understanding and hope to have the opportunity to welcome you back for an even more comfortable stay in the future. HARRISly Yours, Francisco Holmes-Brown General Manager
Number of reviews per page
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40