7.7
Pleasant
From 3,293 reviews
Provided by travelers on
Cleanliness

7.4

Room Comfort

7.5

Meal

7.3

Location

8.1

Service and Facilites

7.5

People often mention about Alpha Inn Medan
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Distance to City Center (17)
Accessibility (16)
Ambiance (15)
Bedroom (15)
Surroundings (11)
Room Space (10)
Staff Friendliness (9)
Bathroom (9)
Hotel Area (9)
Variety (9)
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Traveler Reviews Alpha Inn Medan

Number of reviews per page
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40
Customer reviews
J***O
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8.5
/10
Reviewed 1 week(s) ago
Located in the city center, close to Petisah shopping.
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A***L
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10.0
/10
Reviewed 3 week(s) ago
Good according to standards, close to the night food center, so it's not far if you want to look for dinner.
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M***a
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Leisure
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6.0
/10
Reviewed 4 week(s) ago
Upon first checking in, the receptionist was very friendly, but they didn't accompany us to our room, so when we found something missing and the door was difficult to open, we had to go back downstairs. When I asked for toiletries like soap, toothbrush, and towels, they still didn't come. After asking for them three times, they were given downstairs, and the staff who gave me the towels were less friendly and had an annoyed expression, which was unpleasant. The next day, the elevator was also broken, so we had to go back and forth up the stairs. The bathroom was also less than clean and smelly. I booked two rooms; one was fine, but the other room was missing many of the amenities that should have been provided according to the app.
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Putri M. G.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Great, a good memory. Thank you.
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M***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
Good experience to be here. Thanks for the room!
1 people find it helpful
Mona A.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 11 week(s) ago
Suitable for travelers, not recommended for staycation.
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3 people find it helpful
e***i
icon-origin-TRAVELOKA
8.3
/10
Reviewed 12 week(s) ago
Really like staying here, clean, close to everywhere.
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1 people find it helpful
S***i
icon-origin-TRAVELOKA
6.9
/10
Reviewed 12 week(s) ago
The room is narrow, I don't know whose idea it was to put the sink in the room, not in the bathroom. There is no doormat and tissue, in the bathroom there is only a shower. Very troublesome and the room becomes wet.
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2 people find it helpful
P***T
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
cheap accommodation and indeed the price is in accordance with the quality, the cleanliness of the room is lacking, very untidy. city center location, good service
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1 people find it helpful
Y***y
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Leisure
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5.8
/10
Reviewed 15 week(s) ago
There were cockroaches in the room, dirty sheets, dirty towels.
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M***d
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Transit
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8.5
/10
Reviewed 17 week(s) ago
Strategic location, easy access, city center.
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1 people find it helpful
Marline N.
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9.7
/10
Reviewed 20 week(s) ago
Close to the city and easy to find things
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H***I
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Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 21 week(s) ago
Overall good. The front office is friendly. For a budget hotel like that, it's worth it. Not as bad as the previous comment. Only the building is a bit lacking, maybe the building is old. And the sheets also look dull.
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3 people find it helpful
ADE I.
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Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 23 week(s) ago
one of my favorites when I stop by Medan
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Lutan L.
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Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 23 week(s) ago
Strategic location in the city center, good service
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1 people find it helpful
Eddy
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Medical
icon-origin-TRAVELOKA
8.8
/10
Reviewed 24 week(s) ago
For the location of the hotel, it is good, but for other aspects, it is only adequate because it is understandable that this is not a ⭐5 hotel and according to the price, it is still adequate..... thanks Traveloka and Alpha Inn Hotel
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3 people find it helpful
Achmad B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Highly recommended to play in Medan
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2 people find it helpful
Marzuki S.
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Transit
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8.5
/10
Reviewed 27 week(s) ago
For transit and location in the city center is quite affordable. Refreshment needs to be improved.
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1 people find it helpful
Marzuki S.
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Transit
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8.8
/10
Reviewed 27 week(s) ago
This hotel really needs a refreshment of the interior and exterior including its furniture. The good thing is that it is close to the city and culinary is easy. For transit, it is more than enough with this price in the middle of the city.
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1 people find it helpful
F***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 30 week(s) ago
Friendly and responsive. Have stayed here twice. Access to everywhere is close
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1 people find it helpful
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