Sheraton Surabaya Hotel and Towers

Explore Sheraton Surabaya Hotel and Towers
8.8
Very Good
From 4,218 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.8

Location

9.2

Service and Facilites

9.0

People often mention about Sheraton Surabaya Hotel and Towers
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Staff Friendliness (70)
Room Space (63)
Bedroom (60)
Hotel Area (60)
Bathroom (59)
Ambiance (56)
Surroundings (55)
Accessibility (52)
Distance to City Center (51)
Variety (51)
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Traveler Reviews Sheraton Surabaya Hotel and Towers

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40
Customer reviews
Verified Traveler
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Leisure
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10.0
/10
Reviewed 22 hour(s) ago
Direct access to TP Mall makes it easy for families to explore. An ATM is also available on-site.
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haziman j.
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Leisure
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8.5
/10
Reviewed 7 day(s) ago
Good location & worth the money
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K***n
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Business
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8.5
/10
Reviewed 2 week(s) ago
The staff are friendly and kind to help.
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E***a
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Business
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10.0
/10
Reviewed 2 week(s) ago
Clean room, great food, and friendly staff.
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D***a
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Staycation
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10.0
/10
Reviewed 2 week(s) ago
A truly memorable first experience. It's a top choice for a return stay when I return to Surabaya.
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Verified Traveler
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Business
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10.0
/10
Reviewed 4 week(s) ago
Comfortable atmosphere, friendly staff, and definitely a highly recommended location.
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Hendriawan S.
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Leisure
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10.0
/10
Reviewed 4 week(s) ago
top all anyway .. only 1 shortcoming .. muahaalll
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1 people find it helpful
Verified Traveler
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10.0
/10
Reviewed 5 week(s) ago
Can't move on from the breakfast menu, oh my God, it's so delicious.
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D***i
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Leisure
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10.0
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly and very helpful.
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Anindya R. W.
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Staycation
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10.0
/10
Reviewed 5 week(s) ago
The staff are friendly and helpful, the breakfast menu is varied and delicious, the rooms are spacious, clean and comfortable.
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Tridewi
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9.7
/10
Reviewed 7 week(s) ago
The only downside is that there's no hairdryer.
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A***y
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10.0
/10
Reviewed 7 week(s) ago
Good hotel for family travel and business trip
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Anita T.
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Leisure
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10.0
/10
Reviewed 9 week(s) ago
Very strategic and comfortable hotel
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Verified Traveler
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9.7
/10
Reviewed 9 week(s) ago
nice place with the most beautifull memory
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Verified Traveler
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Leisure
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8.5
/10
Reviewed 11 week(s) ago
The staff are friendly...the room is comfortable...very soundproof...the view is good...access to the TP is easy...it's really nice
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1 people find it helpful
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Sylvia K. S.
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10.0
/10
Reviewed 17 week(s) ago
The staff was very friendly!! 🥰
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r***t
icon-Business
Business
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10.0
/10
Reviewed 17 week(s) ago
Fun and easy access, cleanliness, friendly staff and complete facilities
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Verified Traveler
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9.4
/10
Reviewed 18 week(s) ago
The hotel is nice.however, to further improve the service, the restaurant and bar staff should pay more attention to the guests. During my stay, whenever I dined at the restaurant or bar, I often had to wave several times to get the staff’s attention, as no one seemed to be on standby. Also, the Caesar salad was not very enjoyable.
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1 people find it helpful
Muhammad A. W.
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Staycation
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10.0
/10
Reviewed 18 week(s) ago
Perfect, basically satisfied staying here, it's just that sometimes the phone is difficult.
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D***e
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Leisure
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9.7
/10
Reviewed 19 week(s) ago
Putri, the front office on duty, was very friendly and helpful.
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