This is one of the nicest AI hotels we’ve ever stayed in. It’s in the quietest area of Torremolinos, a 10 minute drive from the airport with a minimart around the corner if you need to pick up essentials. The hotel is absolutely spotless with the friendliest staff I’ve ever encountered. The all inclusive buffet is pretty good and the drinks menu is comprehensive. You could spend your entire holiday there without once leaving the premises. There’s direct access onto the seafront if you want to venture out for a stroll. The rooms are compact, but have everything you need from quality air-conditioning to a decent hairdryer in the bathroom. Housekeeping are very friendly and really efficient. There is evening entertainment with the kids disco at 9 pm and family friend entertainment from 10 pm. Each session lasts an hour and the bar closes at midnight. One of the best things about this Hotel is the wristband which includes your room key - it’s always on your wrist so you’ll never lose access to your room! All in all, a fabulous experience and we’d be happy to return

Serious Concerns: - Maid entered room even with "do not disturb" sign displayed - a couple small things went missing, but nothing major. The maid did mix our dirty clothes with clean clothes, mixed my significant other's clothes with mine, and went into her personal bag that had some medication and moved things. The front desk then lied about this saying no one entered even though our beds were made, clothes folded, etc. - AC or other person according to maintenance/security produced very strong cigarette odor on our last day while we were on a day trip to Malaga. Returned to find all of our clothes smelled like cigarettes. Woke up the next morning stuffy (likely due to second hand smoke because the smell was in the hallway of the same floor of the room we were moved to).Walked past the room the next morning and it still smelled like cigarettes (maid was scrubbing down the walls of both that room and the one beside it). - Had to fight with the front desk over the problems and they wouldn't provide a written statement validating the issues. They also made excuses (suggesting it was a kid who may have thrown the do not disturb sign under our door in the maid situation above. They have a camera in the hallway and wouldn't provide a status update for us) - Had to file a formal complaint on my final night when I should have been resting for a flight the next day (they refused my request to have security come to our room and validate the smoke smell... Limited and can't write more

This is my fourth stay at this complex, which says it all. Each time it excels in every way starting with a warm welcome, beautiful clean tidy and spacious room, great food, a swimming pool to die for (all quite shallow and child friendly) along with another pool, good entertainment both for kids and adults. The staff spoke many languages and were really friendly. Location is right on the beach with lovely walks along the promenade. We took the train from Malaga airport for €2 each, 2 stops and a 7 minute walk and you are there. If only they could guarantee the weather! Will definitely be back.

room was not clean on arrival ...litter in bins and fridge room was a bit dated/worn however . staff were great and food at breakfast was excellent 👍

The hotel was a lot bigger than we expected. Breakfast was very busy whatever time we went. The food was very nice but the coffee from a machine is awful. Even the waiter agreed with us! Not very keen on birds flying round the dining room and cats around the outside tables. The room was very nice and cleaned well. It’s quite a walk into Torremolinos along the seafront but easily reached by train

Good selection of drinks, friendly and quick service, room very clean, great hotel for a 3 day break

The rooms were very clean and comfortable. Staff were amazing especially at reception (Sara could not have been more helpful). Real 5 star staff throughout the hotel. Couldn’t say enough about all the staff, would go back for the staff from house keeping to front of house to restaurant- incredibly friendly and helpful.

Not exactly as advertised . This hotel is very remote . A good twenty minutes walk before getting close to the centre of Torremolinos. Close to airport and train station. Rooms are well used but a great pool.

Staff couldn’t be more helpful including the entertainment team. Right on the beach but away from the hustle and bustle, if you’re a keen walker you can walk for miles along the beach Room was spotless cleaners do a fantastic job As inclusive food was varied something for everyone always hot We came at the start of season as half term hot queues for the restaurant were long, will definitely take this into consideration next time as we will be back

The breakfast was fresh delicious and the variety was amazing a truly wonderful breakfast. The staff were fabulous and attentive

Beautiful property. Nice Room but got really hot in there. Staff was great

A really nice week all inclusive. The food was excellent, probably the best quality and selection of any all inclusive I've experienced previously. Nice quiet location.

Excellent customer service and all staff was very helpful and always with a smile. Buffet breakfast staff was so efficient and always open to assist. The cook with the breakfast eggs made my morning breakfast request perfect. Thank you!

Right across from the Mediterranean sea. Fun activities. Fun environment. I went for the all inclusive. Not far from the airport. Staff (Sara) was great! I had a hole in the pocket of my traveling pants and staff was able to get me a sewing kit.(its the little things that count) I plan on going back. I recommend booking through Barcelò. I booked through Orbitz, but Orbitz could not guarantee my confirmations (I chose room and all-inclusive) which I thought were already confirmed but wasn't. Sara took care of that at the front desk. She was excepcional!!💪

Air conditioning was not available (22-29 March) and we were told to just leave the windows open. Arrived 10pm - no water in room. No iron or steamer and no tea and coffee making facilities. Stayed recently in Occidental Granada which did have air conditioning, tea and coffee making facilities and a steamer.

nice bright room and staff was very friendly, hotel had nice presentation,

Lovely hotel, well kept and clean. Check in experience could be better but overall we had a brilliant time and would return

Beautiful sea view, clean pool, staff all helpful and friendly, can't ask for much more. Some of the room maintenance could have been better but it was only minor things, nothing to spoil a holiday

Everything was fantastic

I loved the place, but do not take the exit Torremolinos take exit Los Alamos to go to the Hotel, no much good restaurants around unless you’re going to Malaga to eat lunch or dinner, best Breakfast Buffet ever, and I fell in love with those coffee machines: loved the coffee in a few words … you’ll love it!