Overall Ratings & Reviews Hotel San Gallo

Stayed in the single room which is small in size but very elegant. The shower was modern, the room bright and the bed comfortable. Little snack of nuts and apricot were a nice touch. The staff is extremely helpful. You need to carry your bags up a flight of stairs to get to their.

Would recommend. Great location. Friendly and informative staff. Concierge reviewed the city map with us, pointing out good site seeing and restaurants.

My stay at the Hotel San Gallo was wonderful. The location is perfect, only a seven-minute walk from the Rialto station. The room was beautiful and cozy, with a nice view of the city. The service was fantastic: everyone at the front desk was eager to help. Vito's culinary recommendations were especially helpful. He was also very patient and kind with me and my daughter and speaks Italian, Spanish, and English. I recommend this hotel 100% without a doubt. We would return to the same room without a second thought.

Perfect location for touring. Quick and easy access to all forms of travel even with 3 pieces of luggage. The hotel is wonderful. The best staff you will ever find anywhere. Courteous friendly knowledgeable and very professional and sincere. Would stay here again but in a larger room. Rooftop patio is perfect.

Excellent location

Overall good/nice for Italy. Staff was very friendly. Room and lobby was romantic. Watch your step on stairs! Everything felt small and cramped, but typical for Europe on a budget.

Great location, friendly staff and clean.

The hotel is vwry good and has excellwent reception team who guided us well.on the night of checkin the guy was nice and made us feel comfortable. Welcome snacks were good as kids liked it.all facilitiesfrom.tooth brush to bath slippers were provided. Coffee with kettle were refilled daily. All in all very good value for the money .highly recommended. Only issue was not the hotel but the navigation maps not able to loacate the hotel from.the water bus stop.

Great location, so near all attractions

Absolutely amazing hotel experience. Delightful little treats in the room, consumed rather quickly! Top quality bathroom products. Mini bar in room sensible prices. Beautifully decorated rooms, I was in number 1 .. small but perfectly adequate with a very good sized bathroom. Charming view of church rooftop and square below. Quiet at night. So easy to find from San Marco (alley by Olivetti, over bridge and just along on the right). Vito an excellent concierge, other staff also friendly and happy. Stairs were no issue. This is a boutique experience, cosy, charming, homely, perfect. Will stay there again.

Front desk very helpful and kind

This property was fabulous! Be prepared to walk up 1-2 flights of stairs with luggage. The staff is so kind and accommodating! They will take their time when checking you in to tell you about their recommendations throughout the city. The property is ideally situated near St Marks, but is far enough away that it is mostly quiet and not overrun with people. We would return here!

Great place, clean, nice customer service.

This is one of the most fantastic places I've stayed. The whole experience from the reception to the room to the stay was very gratifying. I wish I could find more hotels like this on my future trips and I would definitely, without a doubt, stay here again and again. The level of attend detail is another level. They do make you feel special and not just another number.

The hotel is unassuming from the front door, and you have to clime two flights of stairs (in a straight line, but it would be 2 flights in height), but it has a nice lobby/lounge area, and the staff is super-duper! The hallway has a killer low ceiling that I clobbered twice, despite the warning signs. It's a step down at the same time the ceiling goes down, so you have to watch your step but look up. The room was nice, but had no view. We were in room 8. The front door is just about 20 steps from St Marcos Square, which is really incredible.

Service was very good. Reveption staff member that we dealt with all 3 days was very helpful, happy to assist and happy to provide advice. Suggested improvement- we were directly above Callo S.Gallo so quite noisy. Perhaps soundproofing of windows would assist.

Great place to rest and recover after a packed vacation schedule!

The hotel was in a perfect location and easy to find. Checkin was easy and our host was lovely and friendly and very informative and passionate about his beautiful city! It's a very old building but lovely inside and our room was gorgeous. The room has a kettle, hairdryer etc which is handy as you really don't want to take much luggage into Venice. The location is perfect, right behind St Marks Square. We had a fabulous time exploring and taking up some of our hosts recommendations. Thank you for a great stay

Great location and clean rooms and good AC

There is a very long staircase to get in and out the hotel. The service was very good.