Friendly staff. Very central location. Some noise from next door restaurant. Clean room and soap/shampoo.

Good location, central Naples. Little noisy at night but that’s to be expected

The hotel was in a good spot right in the Centre Storico. It could sometimes get noisy in the restaurant outside. The staff were all nice and friendly and my room was comfortable with air con, wifi and a kettle. It was a shame the room wasn't serviced every day except for bed being made, but I am sure they would have given me clean cups if I had asked. The shower was really powerful but the wall bracket was broken.

The local Streets are full of all type of shops.

The location was convenient and the rooms were clean. The staff was friendly and helpful but the wifi had some issues.

The lobby is on the 3rd floor. The very small elevator is scary. The wifi didn't work. Beds are very uncomfortable. AC was not great. No hooks to hang towels on in the bathroom. No shelves in the shower, had to put our toiletry items on the shower floor. Location in old Naples was decent.

In the heart of vibrant lively community. Great spot, would recommend and stay again

staff was super nice, but no air conditioning in a HOT September day, shower head was half broken, no hanger for it also. Breakfast was poor, bread was hard as a rock

Great place to stay while in Naples !

My room (215) potty in the toilet smells. They need to fix it.

The friendliness of the staff, the willingness to help out in whatever question I had.

Great location in the middle of the old city. Several popular pizzerias are within a block.

Customer service was terrible. The toilet made a 30 second very loud noise like a horn when you flushed it. The bed was hard as a rock and the shower did not drain flooding the bathroom up to our ankles. It was also in a very OLD and stinky dirty part of town.

Great location, bars & resturaunts all around which I really appreciated as a solo traveller. A very highly rated pizza place next door, I think this keeps the area busy by night. Popular shopping streets a 5 minute walj Short walk to the port & about 15 minutes to train & bus station (though if you have luggage it could be a struggle on the cobbled streets). Helpful staff. Basic hotel but it was ideal as a base for my 3 night stay in Naples.

excellent place, just what we needed. lots of character.

Superb location in the historical centre of Napoli. Walking distance to all the most important historical sites and wonderful restaurants. The wonderful staff made our stay exceptional - they were so helpful with advice about the local area, directions, booking taxis etc. We will definitely stay here the next time we visit Napoli. Highly recommended.

Hotel was nice, clean and well located in the old city. Would stay here again :-)

the location is perfect to walk around, close enough to train station and port, breakfast is good,clean, felt safe, a lot of restaurants and couple of grocery stores around. 24hours desk with baggage storage is very good idea. taxi is dropping you off on the street' corner and you have to walk couple steps in the yard, and use elevator. or just get more detailed instructions ( or arrange transportation) from the hotel to make your arrival stress-free. it's not fancy, but it's 3 stars and price is good. would stay again

We had a room with a king bed and two twins, great for a family, plenty of space, comfortable matresses (rare for that price range during our trip) The desk people were helpful in arranging our transfer to the airport at 4 in the morning

There are many positive aspects of this hotel: great neighborhood location, convenient to transport, large rooms, good breakfast, and friendly staff. There were, however, some minor issues that need to be addressed. The wifi was very unreliable. We had to literally stand against one of the walls to get any signal. I would normally think this was a fluke, but this is the second time we stayed at this hotel (that is how much we liked it) and the wifi access was also sporadic last time in a different room. This time we also had trouble with a television that wouldn’t change channels and a slow shower drain, but those were less troubling for us. One other thing worth noting concerns mobility. There is a small elevator to the hotel’s main floor, but to get to the breakfast room you need to go up a short flight of stairs. If your room is in the Terrazze annex, you will have to go up two long flights of stairs from the main level. This did not matter to us, but if stairs are an issue, I would contact the hotel before booking.