Lovely and peaceful, the spa was such a nice experience. Staff all so friendly and attentive

The property was nice, just beware that it located in Paterna. I did not realize this. The hotel is some distance away from the heart of Valencia, but roadways are easily accessible. The room was spacious and the bed was super comfortable. Breakfast is available at a separate cost.

The Hotel was good, in general. but In the description it mentioned that The hotel has pool but when we reach there they said It is closed and open in summer. Disappointing

The positives about this hotel are that it was very clean, and the room was large and comfortable. The negatives were that it lists a 24-hour airport shuttle that doesn’t exist. It says to contact the hotel for the shuttle, which I did, only to be told “ we don’t have it”. It’s quite far from the airport, which meant that taxis were expensive. They also show a nice indoor pool/ jacuzzi etc on the photos, but don’t mention you have to pay €22 to use it, despite being a guest.

Todo bien, habitación grande

Excellent staff, very clean room, excellent conditions of the hotel.

Breakfast was okay the layout of the room was a bit strange. Handle was broken on the sliding door between the bathroom and the bedroom….. bathroom and bedroom was very dimly lit not my preference

All good but no charm

Rooms were spotless and very comfortable. Staff were friendly, courteous and helpful. ****This hotel DOES NOT offer a shuttle van to and from the airport as advertised on the Orbitz website which is one main reason I chose it. However it is easy to take a taxi, around €9-10.

El agua caliente es un punto fuerte

Dusty room, wallpaper full of dust, made me sick.

The first room offered was leaking water. We changed rooms and the air conditioner did not work. The elevators were dirty and sketchy. The breakfast area was understaffed and the coffee machines did not work properly most of the time in both days. It is unfortunate, because it is a beautiful hotel with a lot of potential but it is not being maintained properly.

Staff support was lacking.

Cleaner carpets in the hallway, availability of air-conditioning all year round

Room was large and

Excellent hotel

The aptly named AZZ valencia is the worst hotel I’ve ever stayed in Spain and on Expedia. Room condition horrible, staff obnoxious (especially the imbecilic dining manager on duty Saturday night who refused me a table (nobody was there) because he had “too many reservations”. Everything in my room from toilet to door to furniture horribly work. Expedia do NOT let the mgmt make some stupid platitude “we are sorry your stay was not to your liking”. KICK THIS HOTEL OFF YOUR PLATFORM. It’s not an 8.4 rating by ANY standard. It’s a repositioned office building with cheap tatty furniture bad location and bad staff.

We stayed at the AZZ Valencia Congress Hotel & Spa while visiting for the Hyrox event, and sadly our experience was very disappointing. There was no tea or coffee station in the room, meaning we had to go all the way down to the lobby just to buy drinks. They weren’t complimentary either — £2.50 for a tiny paper cup of coffee to then carry back to the room. The air conditioning didn’t work properly, and the room never felt cool or comfortable. The bathroom toiletries (hand wash, shower gel, conditioner) were almost empty when we arrived and were never replenished during our stay. After the event, we came back hoping to have a celebratory drink, but were left waiting at the bar for about 10 minutes with no service. The reception staff saw us but didn’t offer any help, and when we asked, we were told the bar doesn’t open until 7 PM. Throughout our stay, the reception team weren’t particularly friendly, which made the experience even less enjoyable. On Saturday night, there was a birthday party with a DJ outside, and the music was so loud it echoed through the building, making it impossible to relax or even hear the TV. Then early Monday morning, we were woken up by cleaners slamming doors, dragging furniture, and talking loudly in the corridor. Overall, poor service, lack of comfort, and no attention to detail. Definitely not what you’d expect from a four-star hotel. Would not stay again or recommend.

Will book again. Conveniently located near the airport.

La habitación está bien y el personal es agradable. A pesar de que haya spa en el hotel, no está incluido y se paga aparte. La zona no tiene nada alrededor, el metro está bastante lejos y los horarios del transporte público son poco frecuentes. Ideal si tienes eventos en la feria y te mueves en taxi. El gimnasio tiene lo básico y está abierto 24h. Otra cosa positiva es el lobby, que tiene un espacio agradable si necesitas trabajar unas horas.