AnCasa Hotel Kuala Lumpur, Chinatown

Explore AnCasa Hotel Kuala Lumpur, Chinatown
8.5
Very Good
From 1,334 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.8

Service and Facilites

8.5

People often mention about AnCasa Hotel Kuala Lumpur, Chinatown
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Distance to City Center (19)
Staff Friendliness (18)
Bathroom (16)
Room Space (15)
Bedroom (15)
Family Friendly (14)
Surroundings (13)
Accessibility (13)
Ambiance (13)
Wifi (12)
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Traveler Reviews AnCasa Hotel Kuala Lumpur, Chinatown

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Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Close to everywhere, comfortable, clean.
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Accommodation's Reply
19 Jun 2026
What a spectacular milestone to welcome your flawless 10/10 rating following your recent leisure stay with us! We are absolutely thrilled by your wonderful feedback describing your stay as comfortable, clean, and close to everything. We firmly believe that our dedicated employees are our most important asset, and knowing that we provided you with a seamless and immaculate experience brings immense pride and joy to our entire hospitality team. Our property serves as an exceptional urban retreat, completely surrounded by Kuala Lumpur's most magnificent architectural wonders. Guests staying with us are treated to an unparalleled front-row seat to the city's changing skyline. Rising majestically directly behind the hotel is the soaring Merdeka 118, the second-tallest mega-tall skyscraper in the world. Directly in front of our property stands the iconic, cascading architecture of the Maybank Tower. For a truly unforgettable experience, guests staying in our frontage rooms are treated to breathtaking, unobstructed panoramic views that feature the illuminated spire of the Menara Kuala Lumpur alongside the world-famous, shimmering silhouettes of the Petronas Twin Towers. To ensure you can effortlessly capture and share these stunning skyline views or map out your next city exploration, we proudly provide complimentary high-speed Wi-Fi access throughout all guest rooms and public spaces. Thank you so much for taking the time to share your excellent endorsement with the global travel community. We are already looking forward to welcoming you back for another clean, comfortable, and visually stunning getaway in the near future! Yours Sincerely - The Management
Jas M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Best… comfortable… strategic location..: close to public amenities
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Accommodation's Reply
10 Jun 2026
Thank you so much for your high review score of 8.8/10! We are delighted that you enjoyed your comfortable stay at our hotel. Our staff are our most valuable asset, and your positive feedback is a great encouragement to all of us to provide the best possible service. As you mentioned, our hotel's excellent location is a major advantage for many guests. We offer convenient access to major public transport stations, with Pasar Seni and Plaza Rayat within walking distance, allowing you to enjoy sightseeing without worrying about traffic congestion. Furthermore, our convenient location also makes it easy to access historical sites such as the Central Market, the beautiful Petaling Street, and the Sultan Abdul Samad Building. Free high-speed Wi-Fi is available in all rooms and public areas, allowing you to plan your itinerary and create lasting memories. Thank you again for choosing our hotel. We sincerely hope to welcome you back again. We hope you enjoyed a comfortable and pleasant stay on your next visit. Thank you, The Hotel Management
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Elvina V.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I was really satisfied with my stay here. The location is very strategic, close to everything. The service is also very good.
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Accommodation's Reply
05 Jun 2026
We are delighted to hear that you enjoyed your stay! Your satisfaction with your three-night stay is the greatest reward we could hope for. We believe our staff are our most valuable asset, and your compliments on our service will surely inspire the entire team. We are pleased to hear that our excellent location made your travels easy! Being centrally located means our guests will always be close to the main LRT and MRT public transport systems, allowing you to avoid city traffic and reach your favorite destinations quickly. For your next vacation, you will have plenty of options with local food and vibrant markets surrounding the hotel. Additionally, we have a state-of-the-art fitness center within the hotel to ensure you stay healthy and energetic throughout your trip. Don't forget to use our complimentary luggage storage service on your departure day so you can enjoy the rest of your vacation comfortably without worrying about carrying luggage. Thank you so much for your wonderful patronage, and we hope to welcome you back again! Sincerely, The Management
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D***z
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Nice comfortable stay with good staff and good location.
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Accommodation's Reply
05 Jun 2026
Hearing that you enjoyed a highly comfortable stay with us truly brightens our day! Thank you so much for sharing your fantastic 8.5/10 rating following your recent 2-night visit. We firmly believe that our employees are our most important asset, and your wonderful compliment about our good staff is the ultimate motivation for our team to keep delivering genuine hospitality. It is brilliant to know that our strategic location served you well. Being positioned right on the cusp of Chinatown means our guests are just a short walk away from major LRT and MRT transit networks, making it incredibly easy to navigate Kuala Lumpur and bypass urban traffic completely. For your future travels, you will love knowing that we are surrounded by an incredible array of local culinary hotspots and vibrant street food. Additionally, our modern on-site fitness center is always available for guests looking to stay active and energized while away from home. Don't forget to take advantage of our complimentary, hassle-free luggage storage on your departure day so you can maximize your final hours in the city completely hands-free. Thank you for your wonderful support, and we look forward to welcoming you back for another great stay! Yours Sincerely - The Management
Daryl R. M. T.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It has been a wonderful experience, thank you.
1 people find it helpful
Accommodation's Reply
24 May 2026
Earning a flawless 10.0 rating from a corporate traveler is a brilliant highlight for our team. We are absolutely thrilled to hear that your overnight business trip with us in late April was such a wonderful experience. We firmly believe that our employees are our most important asset, and your kind thank you serves as fantastic motivation for our entire team, who work tirelessly to ensure seamless logistics and a stress-free environment for our corporate guests. Our property is proud to serve as a premier gateway to the bustling commercial and cultural heart of Kuala Lumpur, offering an unbeatable, highly efficient location for business. Strategically positioned right by Chinatown, our hotel provides unmatched walking access to major transit networks, including the Masjid Jamek and Plaza Rakyat LRT stations, alongside the Pasar Seni and Merdeka 118 MRT stations. This superb connectivity ensures you can easily bypass city traffic and commute to your corporate appointments seamlessly. For quick business essentials or daily necessities, everything is conveniently located right at your doorstep. We are within short walking distance of the Kotaraya Shopping Complex, Mydin Hypermarket, Watsons, and BIG Pharmacy. Should your busy schedule require late-night snacks, there are more than three 24-hour KK Mart convenience stores, FamilyMart, and 7-Eleven outlets surrounding us. For rapid dining options between meetings, familiar fast-food staples like KFC, Texas Chicken, and AllAce Fried Chicken are practically next door, sitting right alongside Chinatown's endless local food eateries. Furthermore, the property boasts striking views of key corporate landmarks, including Menara Maybank, the KL Tower, parts of the PETRONAS Twin Towers, and the magnificent Menara Merdeka 118. Thank you for choosing us for your business travel, and we look forward to welcoming you back for another seamless stay. Yours Sincerely - The Management
M***r
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
The location is excellent, as it's close to everything. However, there's only one card, so if you're staying with two people, you'll need to go everywhere together to avoid the hassle of being picked up in the lobby, as the elevator requires a card.
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+5
1 people find it helpful
Accommodation's Reply
24 May 2026
Earning an exceptional 9.1 rating on Traveloka from your mid-May stay is a brilliant highlight for our team! We want to express our heartfelt gratitude to you for taking the time to share your feedback, and especially for uploading such a wonderful collection of pictures showcasing our guest rooms, hotel facilities, and spectacular views. Your visual tour is incredibly helpful for future travelers looking to experience our property. We are thrilled that you found our location to be absolutely excellent and highly convenient for getting anywhere in the city. However, we completely understand your frustration regarding our single-keycard policy when traveling as a pair. Coordinated logistics can certainly become a hassle when you have to meet up in the lobby just to access the guest floors. Please rest assured that we have shared your valuable feedback with our front office management team to review our keycard distribution policy for double-occupancy rooms, ensuring a more seamless and flexible experience for future guests. We firmly believe that our employees are our most important asset, and your constructive feedback helps us refine our services to better look after our guests. Our property remains immensely proud to serve as a premier gateway to the historic and bustling heart of Kuala Lumpur. Our strategic position in Chinatown offers unparalleled walking access to major transit lines, including the Masjid Jamek and Plaza Rakyat LRT stations, alongside the Pasar Seni and Merdeka 118 MRT stations—making it incredibly simple to explore the capital and bypass city traffic completely. Our dynamic neighborhood features Central Market, Petaling Street, REXKL, Kotaraya Shopping Complex, and Mydin Hypermarket. For round-the-clock convenience, there are more than three 24-hour KK Mart convenience stores, FamilyMart, and 7-Eleven outlets just steps away, sitting right alongside Watsons, BIG Pharmacy, and popular quick dining spots like KFC, Texas Chicken, and AllAce Fried Chicken. Plus, as you beautifully captured in your photos, our hotel boasts magnificent vantage points looking out at Menara Maybank, the KL Tower, parts of the PETRONAS Twin Towers, and the iconic Menara Merdeka 118. Thank you once again for your review and the lovely photos, and we look forward to welcoming you back for an even more seamless stay next time. Yours Sincerely - The Management
Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
everything is really satisfying 👍👍
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Accommodation's Reply
24 May 2026
"Everything was perfect!" 👍👍 We are delighted to receive such praise. A perfect 10/10 score for your stay in mid-April is a testament to our staff's dedication to providing you with the best possible experience. We consider our staff our most valuable asset, and your feedback is our driving force. Our hotel is ideally located in Kuala Lumpur's Chinatown, making it the perfect starting point for sightseeing. The Art Market, Petaling Street, and REXKL Innovation Centre are all within walking distance. Additionally, the nearby Masjid Jamek/Plaza Rayat MRT station and Art Market/Merdeka 118 provide convenient access and help avoid traffic congestion. The hotel is surrounded by all the amenities you need in daily life, including Kota Raya, Maidin, Watsons, Big Pharmacy, three 24-hour supermarkets, FamilyMart, and 7-Eleven. After enjoying KFC, Texas Chicken, Kuan Wan Chicken, or other local delicacies, you can enjoy stunning night views of the Petronas Twin Towers, Kuala Lumpur International Tower, and Independence 118, the world's second tallest building. We hope to welcome you back again! "Everything was excellent!" 👍👍 Such positive feedback is our greatest encouragement. Achieving a perfect 10/10 rating during the mid-April holiday season is a testament to our team's dedication to providing the best possible experience. We consider our staff our most valuable asset, and positive guest reviews are a great inspiration to them. Our hotel is located in Chinatown, offering a convenient location for exploring Kuala Lumpur. Central Market, Petaling Street, and the REXKL Creative Hub are all within walking distance. Additionally, the nearby Jamek/Raya Square LRT station and Central Market/Independence 118 MRT station provide easy access to avoid traffic congestion. The surrounding area boasts numerous amenities, including Kotaraya, Maidin, Watsons, Big Pharmacy, and three 24-hour supermarkets (KK Mart, FamilyMart, and 7-Eleven). After enjoying KFC, Texas Chicken, All Ace Chicken, or local street food, you can relax and unwind while enjoying stunning views of the Maybank Tower, Kuala Lumpur Tower, Petronas Twin Towers, and Merdeka Square 118, the world's second tallest building. We look forward to welcoming you back again. The Management Team
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Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
everything is really satisfying 👍👍
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Accommodation's Reply
24 May 2026
Reviews stating "Everything was excellent" and giving a perfect 10/10 score are a tremendous encouragement to all our staff. We are delighted that you enjoyed your mid-April weekend trip and that we were able to meet your expectations. We always consider our staff our most important asset, and your high rating is the best proof of the effort and dedication of our staff who strive to provide a comfortable stay for every guest. Our hotel is located near Chinatown, making it an ideal base from which to experience the charm of Kuala Lumpur. Petaling Street, Pasar Seni, and REXKL are all within walking distance. Alternatively, you can use the MRT from the nearby LRT Masjid Jamek/Plaza Rayat or Pasar Seni/Merdeka 118 stations to avoid traffic congestion and get around conveniently. Our hotel is ideally located next to large supermarkets such as Kotalaya, Maidin, Watsons, and Big Pharmacy, as well as three 24-hour convenience stores: KK Mart, FamilyMart, and 7-Eleven, making it extremely convenient to buy daily necessities. You can also enjoy local cuisine. Including fast food options like KFC, Texas Chicken, and All Ace Fried Chicken, from the hotel you can enjoy stunning views of the Maybank Tower, the Petronas Twin Towers (partially), and 118 Merdeka Square, the world's second tallest building. We sincerely hope to welcome you again and provide you with another memorable experience. Your 10/10 rating and comment that "everything was excellent" are a great encouragement to our hotel staff. We are delighted to know that your weekend trip in mid-April exceeded your expectations. Our hotel considers its staff its most valuable asset, and compliments from every guest are a testament to their daily efforts and a great encouragement for us to provide you with a comfortable and memorable stay. Our hotel is ideally located in Chinatown, making it perfect for exploring Kuala Lumpur's historic city center. For guests seeking convenience, Petaling Road, Central Market, and REXKL Industrial Estate are all within walking distance. Additionally, nearby MRT stations such as Masjid Jamek/Plaza Rayat and Pasar Seni/Merdeka 118 provide easy access and help avoid city traffic congestion. Various amenities are available. Conveniently located around the hotel are Kota Raya, Maidin, Watsons, Big Pharmacy, three 24-hour KKmart supermarkets, FamilyMart, and 7-Eleven. For dining, popular fast-food chains like KFC, Texas Chicken, and All Ace Fried Chicken, as well as various local restaurants, are all within easy reach. Guests can also enjoy stunning views of the Kuala Lumpur skyline, including the Malayan Banking Corporation Tower, the Kuala Lumpur Tower (part of the Petronas Twin Towers), and the Independence 118 Tower, the world's second tallest building. We look forward to welcoming you again and hope you enjoy your stay in this wonderful city once more. Sincerely, The Management Team
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Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
everything is really satisfying 👍👍
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Accommodation's Reply
24 May 2026
Thank you so much for your high rating. A perfect 10 out of 10 is the best encouragement for us. Our staff are always our most valuable asset, and your compliments are the best confirmation of their dedicated service during the April holiday. Our hotel is located in the heart of Old Chinatown, making it an ideal base to experience Kuala Lumpur's unique charm. Petaling Street, Pasar Seni, and the REXKL Arts Centre are all within walking distance. For those who want to avoid traffic, please use the nearby Masjid Jamek/Plaza Rayat or Pasar Seni/Merdeka 118 MRT stations. Convenient amenities such as supermarkets like Kota Raya, Maidin, Watsons, and Big Pharmacy, as well as 24-hour convenience stores like KK Mart, FamilyMart, and 7-Eleven, are all located near the hotel. When you're hungry, you can enjoy delicious meals at popular restaurants like KFC, Texas Chicken, and Kuang Wang Chicken, or try some local cuisine. After your meal, you can relax and unwind while admiring the stunning city views, including the Malayan Banking Corporation Tower, the Kuala Lumpur Tower (part of the Petronas Twin Towers), and the Independence 118 Tower, currently the second tallest building in the world. We hope to welcome you back again! We are delighted to receive such a concise and enthusiastic review from you. Your compliment of "everything was excellent" is the highest praise we can receive. Our staff are our most valuable asset, and your sincere compliment confirms our efforts to make every guest's April holiday the best it can be. Our hotel is ideally located in the heart of Chinatown's historic district, making it the perfect base for exploring the city. Petaling Street, Central Market, and the various arts areas are all within walking distance of REXKL, making your stay convenient. The nearby LRT Masjid Jamek/Plaza Rayat and MRT Pasar Seni/Merdeka 118 stations provide easy access to transportation without traffic congestion. Supermarkets such as Kota Raya, Maidin, Watsons, and Big Pharmacy are located near the hotel, making it convenient to buy daily necessities. In addition, convenience stores such as KKmart (3 branches, one of which is open 24 hours), FamilyMart, and 7-Eleven are also nearby, so you will have no trouble buying daily supplies. For those who want a quick meal, Popular restaurants such as KFC, Texas Fried Chicken, and All Ace Fried Chicken, as well as various local eateries, are also nearby. At night, relax and enjoy the panoramic city views from the hotel. Enjoy iconic cityscapes such as the Malayan Banking Corporation building, the Kuala Lumpur Tower, the Petronas Twin Towers, and Independence 118, the world's second tallest building. We look forward to welcoming you back again. From the Management Team
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Darwin G.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The front office staff were very friendly and helped with self check-in.
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Accommodation's Reply
24 May 2026
Your short but heartfelt compliment greatly boosts the morale of our entire team! Thank you so much for giving us a perfect 10/10 rating during your stay in early April. We always consider our staff our most valuable asset, and your valuable feedback on the friendly service of our front desk staff is the best confirmation of our commitment to providing a warm and courteous welcome, as well as convenient self-check-in for all guests. These convenient digital facilities and personalized services are designed to make you feel comfortable, especially before venturing into the city center. Our hotel is located in Chinatown, making it easy to access public transportation such as the LRT and MRT, allowing you to avoid the crowds. In addition, there are many amenities nearby, such as 24-hour convenience stores like KK Mart and FamilyMart, pharmacies, and popular restaurants easily accessible. We hope your stay in Kuala Lumpur was comfortable and enjoyable, and that you enjoyed the stunning views of the National Monument (Route 118) and the Kuala Lumpur Tower from our hotel. We look forward to welcoming you back again! Thank you so much for your warm and sincere compliment, though short. All of our staff had a wonderful day. We are especially grateful for the perfect 10/10 rating for your stay in early April. Our staff are our most valuable asset. Your warm compliments to our front desk staff are a testament to their dedication to providing a warm and comfortable stay for every guest. Our hotel seamlessly integrates modern digital amenities with attentive service, designed to make you feel relaxed and comfortable from the moment you arrive, especially as you explore Kuala Lumpur. Ideally located in Chinatown, you can avoid traffic congestion by using the nearby LRT and MRT lines and easily access various amenities in the heart of Kuala Lumpur, such as 24-hour KK Mart and FamilyMart supermarkets, numerous restaurants, and pharmacies. Furthermore, you can enjoy stunning views of Independence 118 and the Kuala Lumpur Tower from our hotel, making your stay even more memorable. Even for a short stay, we hope you have a wonderful time. We look forward to welcoming you back again. Enjoy your stay! Sincerely, The Hotel Management Team
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August P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Very good staff and nice hotel
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Accommodation's Reply
24 May 2026
Sweeping a perfect 10.0 rating along with such heartfelt praise for our team and property is a fantastic milestone for us. We are delighted that your mid-April leisure getaway was both comfortable and highly enjoyable. We firmly believe that our employees are our most important asset, and your wonderful feedback validates their daily commitment to delivering warm, genuine hospitality that makes our guests feel genuinely cared for. This high standard of service matches the overall comfort of the property, offering a welcoming retreat after a day of urban exploration. Our excellent positioning on the cusp of Chinatown gives holiday-makers the perfect base to discover cultural gems like Central Market and REXKL on foot, while offering a seamless way to bypass city traffic via the nearby LRT and MRT transit networks. Thank you for choosing us for your break, and we look forward to making your next visit just as memorable! Yours Sincerely - The Management
Y***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Good location and good service
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Accommodation's Reply
24 May 2026
Securing an exceptional 9.4 rating from your four-night stay in mid-April is an absolute highlight for us. It is wonderful to hear that our two core pillars—good location and good service—made such a positive impact during your time in the city. We firmly believe that our employees are our most important asset, and your kind acknowledgment of their service serves as fantastic motivation for the entire team who work hard behind the scenes every day. Having a dependable and welcoming service team really complements a holiday, giving you total peace of mind when you return from exploring. Our strategic position on the edge of Chinatown offers the ultimate launchpad for leisure, putting heritage gems like Petaling Street and Central Market within easy walking distance. For exploring further out, being able to walk straight to the Masjid Jamek or Plaza Rakyat LRT stations, as well as the Pasar Seni or Merdeka 118 MRT stations, means you can completely bypass the city's unpredictable road traffic. We are so glad our location and team looked after you well, and we look forward to welcoming you back for another great stay. Yours Sincerely - The Management
R***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Nice hotel, near to Petaling Street. Room is clean
1 people find it helpful
Accommodation's Reply
24 May 2026
Earning a fantastic 9.4 rating for your April weekend getaway is an absolute delight for us. We are thrilled to hear that you found the hotel nice and our rooms perfectly clean, ensuring a comfortable and refreshing overnight stay. We firmly believe that our employees are our most important asset, and knowing their hard work in keeping our rooms spotless has contributed to your great experience means everything to the team. Having a clean and comfortable space to return to makes all the difference when you are out exploring. Our immediate proximity to Petaling Street is indeed one of our greatest highlights, allowing leisure travelers to step out and instantly immerse themselves in the vibrant street food, night markets, and unique cafes of Chinatown. Beyond being a stone's throw from cultural hotspots, our location also provides effortless access to nearby LRT and MRT transit stations, making it incredibly simple to explore the wider city while bypassing road traffic entirely. Thank you for sharing your experience, and we hope to welcome you back for another wonderful break soon. Yours Sincerely - The Management
O***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Check-in was fast, the staff were very helpful, and there was a shuttle service to KLCC and the Twin Towers. It's within walking distance to Petaling Street, with plenty of Malay food along the street next to the hotel. I've stayed here several times. Breakfast is comprehensive, and seniors get a discount.
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1 people find it helpful
Accommodation's Reply
24 May 2026
We are deeply honored to receive a perfect 10/10 review from one of our loyal guests! We are delighted to hear that you and your family had a wonderful time in early April and were satisfied with everything from the smooth check-in to the luxurious breakfast (with special discounts for senior citizens!). Our staff is our most valuable asset, and your compliments on our warm service are a great encouragement to us. Our returning guests know how to make the most of our facilities. In addition to our shuttle service to KLCC and the Petronas Twin Towers, our hotel is conveniently located next to Chinatown, making it easy to access Petaling Street and numerous Malaysian restaurants. Furthermore, our convenient location means that nearby LRT and MRT stations are within walking distance, allowing you to avoid the city crowds. Thank you for choosing our hotel and making your stay in Kuala Lumpur feel so comfortable and home-like. We hope to welcome you back soon. We are deeply honored to receive a perfect 10/10 review from one of our loyal guests. We are delighted to hear that you and your family enjoyed your stay in April, from the seamless check-in to the luxurious breakfast and special services for senior citizens. Our staff is our most valuable asset, and your compliments are a great encouragement to us. As an experienced traveler, you are likely familiar with and take advantage of our various facilities and services. We are fully committed to your convenience. We offer a complimentary shuttle service to KLCC and the Petronas Twin Towers. Our hotel is conveniently located in Chinatown, within walking distance of Petaling Street and the vibrant Malay Quarter. It's also close to the LRT and MRT stations, allowing you to avoid city traffic. Thank you for choosing our hotel for your trip to Kuala Lumpur. We sincerely hope to welcome you back again. All our staff will do their utmost to ensure you and your family have a wonderful holiday. The Hotel Management Team
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The location of this hotel was very convenient for me, especially to go to China Town and the city center. Furthermore, I had no issues getting the best view (Merdeka 118) to expose and enjoy it. 😎 It's for sure I will strongly recommend all my friends and family to book this hotel again for their next trip. 😊 Thank you for the friendly service from the staff.
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Accommodation's Reply
24 May 2026
Starting your day with a perfect 10.0 score and a glowing recommendation is the absolute best reward our team could ask for! We are thrilled that your weekend leisure escape in mid-March was such a hit, especially since you are already planning to spread the word to your family and friends. We firmly believe that our employees are our most important asset, and your shout-out to our friendly service staff is a wonderful tribute to their dedication to making every guest feel right at home. It is fantastic to hear that our prime location served as your ultimate gateway to both the heritage charm of Chinatown and the bustling city center. Being able to step out and immediately explore the local culture while remaining just a short distance from the heart of the capital gives our holiday-makers the best of both worlds. Of course, we are absolutely delighted that you captured that perfect, unobstructed view of Menara Merdeka 118 right from our property 😎. Standing proud as the second-tallest building in the world, its iconic, crystalline architecture is truly a sight to behold, and watching it light up the skyline at night is an experience that never gets old. Thank you for choosing us for your urban getaway, and we cannot wait to welcome you back for another visually stunning and highly convenient stay next time! Yours Sincerely - The Management
August P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The staff was so nice and very kind.
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Accommodation's Reply
24 May 2026
Achieving a perfect 10.0 rating along with such a heartwarming compliment about the exceptional kindness of our team is a fantastic milestone for us. We are delighted that your weekend leisure break in late March was made so special by the interactions you had around the property. We firmly believe that our employees are our most important asset, and your lovely feedback validates their daily commitment to delivering warm, genuine hospitality that turns a standard holiday into a memorable experience. This high standard of genuine care is exactly what we strive for, ensuring every guest feels truly valued from the moment they step into our lobby. Having a supportive and attentive team at your service provides total peace of mind, allowing you to relax completely after a day of urban exploration around Chinatown or the wider city. Thank you for choosing us for your leisure getaway, and we look forward to welcoming you back for another wonderfully kind and comfortable stay in the near future! Yours Sincerely - The Management
Irham Z.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
comfortable hotel for family and good location
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Accommodation's Reply
24 May 2026
We are delighted to receive a 9.4-star review for your family's trip in early January. We are honored to hear that you enjoyed our hotel and that our convenient location perfectly suited your family's needs. We are especially impressed with the lovely photos of your family happily playing in the hotel hallways. Our staff are our most valuable asset, and compliments from our guests are a great encouragement and motivation for us to provide even better service. At our hotel, we strive to create a warm and comfortable atmosphere so that every member of the family can relax after a long journey. Our proximity to Chinatown means many attractions are within walking distance, making it ideal for families. Furthermore, our location near the light rail and subway stations allows for easy exploration of the capital city without worrying about traffic congestion. Thank you again for sharing your wonderful family travel memories. We look forward to welcoming you back again. We are deeply honored to receive a 9.4-star review for your family's trip in early January. We are delighted to hear that you enjoyed your stay at our hotel and that our excellent location perfectly suited your family's needs. We appreciate the family photos you sent us to display in the hallways; we are very pleased. We consider our staff our most valuable asset. And compliments from families like yours are a great encouragement for us to always strive to provide the best service. We are committed to creating a warm, comfortable, and home-like atmosphere so that guests and their families can relax after sightseeing. Our hotel is conveniently located near Chinatown and within walking distance of major tourist attractions. It's also close to the light rail and subway stations, making it easy to travel to every corner of the capital without getting stuck in traffic. We are grateful once again that you chose our hotel for your important family trip. We sincerely hope to welcome you back again. The Hotel Management Team
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E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 23 week(s) ago
It's nice to stay at this hotel, located near petaling street and central market. Restaurant are also near, and we do not have issue to eat in the morning or at night. The furniture seem not to be the newest, but all of them work properly. There are also small gym and swimming pool in this hotel. Overall it was a pleasure experience to stay at this hotel. Thank you!
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Accommodation's Reply
24 May 2026
We are delighted that you stayed with us during the Christmas holidays in late December and gave us a high rating of 8.2. Thank you so much for your heartwarming review and compliments on your comfortable stay. At our hotel, we consider our staff our most valuable asset, and receiving such high praise from a discerning guest during the holiday season is a great pleasure for all of us. We are also pleased that you made full use of our facilities and excellent location. Our hotel is situated next to Chinatown, making it convenient to travel to major tourist attractions such as Petaling Street and Pasar Seni Market. In addition, there are 24-hour restaurants and convenience stores nearby, allowing you to enjoy food from morning till night. We also read your comments regarding the hotel's interior design. While it may not be the latest trend, all our facilities, including the mini-fitness center and swimming pool, are well-equipped to ensure our guests' comfort and relaxation. Thank you for your valuable feedback. We hope to welcome you back again. Have a wonderful holiday! We are delighted to receive a high rating of 8.2 for your stay during the Christmas holidays in late December. This rating is reflected in our hotel's rating system. Thank you so much for your detailed review. We are honored that you enjoyed your stay at our hotel. We consider our staff our most valuable asset. Receiving such compliments from a loyal guest like you is a great encouragement to our entire team, especially during the busy holiday season when our staff work tirelessly behind the scenes. We are delighted that you were able to make full use of the hotel's facilities and location. Our hotel is situated next to Chinatown, offering a convenient location within walking distance of major cultural attractions such as Petaling Street and the Central Market. Additionally, there are numerous restaurants and 24-hour convenience stores nearby, making your stay comfortable from morning till night. Thank you for your honest feedback regarding the hotel's interior design. Our interior design prioritizes classic style over current trends, and we are pleased to hear that you enjoyed your stay and were satisfied with our facilities. We hope our convenient fitness center and swimming pool further enhanced your stay. Thank you so much for staying with us. We look forward to welcoming you back again and are confident you will have another wonderful holiday in this city. Thank you, From the Hotel Management Team
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Susi
icon-origin-TRAVELOKA
8.2
/10
Reviewed 24 week(s) ago
all great but the carpet on floor room should be cleaned because it felt dusty when we sat in there
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Accommodation's Reply
14 Jan 2026
Thank you, for your thoughtful review and for awarding us 8.2/10 for your stay. We are pleased to hear that you found your overall experience enjoyable and that many aspects of your stay were positive. Your feedback regarding the carpet in the room feeling dusty is duly noted. We sincerely apologise for this oversight, and our housekeeping team has been reminded to give extra attention to deep cleaning of all carpets to ensure a consistently fresh and comfortable environment for our guests. We truly appreciate your comments, as they help us improve and maintain the high standards our guests expect. We hope to welcome you back for an even more comfortable and spotless stay at AnCasa Hotel Kuala Lumpur, Chinatown. Yours Sincerely - The Management
EtyChan N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 25 week(s) ago
Glad to stay here, the room has big enough space to pray, just cross the road you can get yummy roti canai, turn right is the train station, easy to go everywhere and to the airport. Next time will come back for sure.
1 people find it helpful
Accommodation's Reply
07 Jan 2026
A rating of 8.2 reflects a positive and meaningful experience, and we sincerely appreciate you sharing your thoughts from your leisure stay over the New Year period. It is wonderful to know that the room provided ample space for prayer, making your stay both comfortable and convenient. We are especially pleased that the surrounding neighbourhood added to your enjoyment, from being just across the road from delicious roti canai to having easy access to the train station by simply turning right, allowing you to move around the city and travel to the airport with ease. Your comments beautifully highlight one of our strongest advantages: a location that blends everyday local flavours with excellent connectivity. Being close to Chinatown, public transport and a variety of eateries allows guests to experience Kuala Lumpur naturally and effortlessly. Thank you for choosing to stay with us and for your kind note about returning in the future. We look forward to welcoming you back and making your next visit just as pleasant, if not even better. Yours Sincerely - The Management
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