Impressed with the service every time. But this time I was staying on the 8th floor at 3:00 a.m. and the pub next door hadn't closed yet, so the noise was quite loud. I have to take sleeping pills. And in the morning the housekeeper came and knocked on the door. They probably came to clean because they thought the customers had already checked-out, so they woke up before the intended time.

Clean rooms, spacious, delicious food.

Big school in the middle of the city. Breakfast is not good.

The room is very old, has a lot of ants, the path from the lift to the room is awesome.

Hotel booking was prepaid but Information held by the hotel showed it was payable by me at check in. As proof of payment would take me a little time to find and a friend was waiting I paid again so I could check in and sort it out later. Also due to a small confusion on the booking form the name of the guest was listed as my daughter, not myself (same family name) but this was clarified at check in with no apparent problem. A query was sent by me to app to request them to confirm to the hotel that this was a pre paid booking but the hotel manager replied that I had paid in cash for my room and they were still waiting for my daughter to check in (i.e. no refund was due). This was rediculous because the app booking ref was used when I checked in and therefore a second booking didn’t exist. The hotel eventually refunded the second payment but not after I had to get very firm with the front desk. However I really don’t want this kind of problem.

The check-in staff is very slow. The room above is constructed.

Received good service from the staff. Staying for several days, wondering what time to ask, will always get good answers

Clean, with excellent service standards

Booked for almost 3 hours. When checking in, wait a long time, as if I didn't receive the booking information. Rooms that were given only once There will be electrical system problems throughout the room.

Help staff to help me. The air is not cool.

Comfortable accommodation, delicious food, very kind staff

I really do not really like it. Friendly staff

Excellent service. Courteous staff

Good location in the heart of the city. Breakfast is good but some staff should improve it. The sound of the night.

Very shabby and old hotel. Not worth the price.

Very nice reception staff, delicious food, new room, soft bed.

Breakfast is included in the price. Old but clean room One day, the elevator was activated.

Convenient and comfortable to travel.

Comfortable atmosphere But the loud noise of the 11th floor is also heard.

Old but clean hotel, lovely staff.