We booked specific rooms and upon arrival did not receive the rooms that we chose. This was also after confirming the rooms via email directly with the resort. We finally ended up with the rooms we chose after talking on the telephone with the owner who wanted to charge us 50% extra for the rooms that we booked. Through the duration of our stay teabags were never replenished. There was no mini bar. The glasses in the room had mould in them. At one stage they had allegedly run out of spirits to make cocktails which coincidentally happen to be in happy hour.

We loved our stay at this resort. The staff are very friendly and helpful. The room had all the amenities required including comfortable beds, a hot and plentiful shower and even umbrellas in case it rained. The resort facilities are excellent with manicured gardens, two large pools and a beautiful beach, we had no problem getting sun lounger there or at the pools. Breakfast was very good with a range of options and the usual egg station. The restaurant was also very good. The resort is slightly out of town but there is an excellent restaurant on the beach next door and we saw guests using shared taxis to get around. The resort may not be suitable for those with mobility issues due to a slight hill to reception and breakfast, some rooms are also upstairs. There is plenty to do and see nearby including the national park and Royal Navy turtle conservation centre (take your passport). I highly recommended this resort and will certainly stay again if in the area.

Staff very friendly and great breakfast. Extra beach pools available at the pool.

Lovely resort on the beach. The beds were comfortable, nice hot shower, WiFi worked well, breakfast was pretty good. Staff was friendly and helpful. The pools and lounge chair availability was good. We would stay here again if in the area.

Beautiful rooms with comfortable bed and furniture. We had a deluxe room on the second floor, which I would recommend as gives you some privacy. Nice beach to walk and swim. Breakfast buffet was good. We had dinner a couple of times at the hotel and there's also a little restaurant in walking distance on the beach. All staff were really helpful and pleasant. Beautiful gardens and 2 inviting pools. Guests put their towels on the seat at 6:30 in the morning, but by the second pool, you could usually find a chair anytime in the day. I usually ignore comments when they say you cannot walk, but in this case, it is true a busy hilly road dangerous road to walk 7-Eleven or stores restaurants. Lots of smokers with no designated smoking area.

Lovely quiet area with Lovely garden. Situated out from the town but good if you like walking! German orientated.

The Khaolak Bayfront Resort has an older charm, which some might appreciate, but I found it to be just okay overall. The beachfront is undoubtedly its standout feature—absolutely stunning and the main highlight of the stay. However, communication can be a challenge as the staff’s English proficiency is limited, making it difficult to resolve issues or ask for assistance. The restaurant, unfortunately, fell short of expectations. The menu offerings are not very diverse, portions are surprisingly small (e.g., just four shrimp for a full plate of dinner), and prices are on the higher side. When I requested help to address these concerns, the response was not accommodating, which added to the frustration. To make matters worse, there was a mix-up involving the food order, and instead of resolving the issue, the manager attempted to charge me without fully understanding the situation. This led to a very disappointing customer experience. Overall, while the beachfront is wonderful, the outdated facilities, communication barriers, and disappointing dining experience leave much room for improvement.

I really enjoyed the beautiful, landscaping and relaxing feel at this property. excellent design throughout also and fantastic pristine beach and ocean with breathtaking views of all around. Khao Lak is my new favorite Thailand destination to relax. With great activities, nearby, snorkeling, elephant, home and even surfing rentals. It’s a 30 minute walk into town to get basic groceries , bottled water and beer. Easy to get a truck tuk to return to the hotel. It would be great to have a more secure, sliding door, locking mechanism. Overall this is an awesome resort to stay at n I’ll definitely return n tell others !!

I had a very relaxing time during the weekend, staff were very attentive and responsive. Recommended for the location, access to the beach and great pool areas.

Good service.

Amazing stay! Will come back again!

very nice surrounding

We were there in May, 2024. The rooms are a bit old but they're good & have all the basics. They provided a mattress topper on the day we arrived when the bed was too hard. They provided us mosquito spray as the mosquitos are pretty bad given the time of year. They also provided free scooter parking for the scooter we hired. Would definitely return if staying in Khao Lak again.

The hotel was set in beautiful tropical grounds, righr by the sea. I would come back again and recommend it to others. Nothing was too much trouble for the staff had a great holiday.

Great property. Bit of the beaten track, but one of the best beaches and some good bars for food and drinks very close by. Staff very friendly and helpful. Will come back

This is an excellent property on the beach with their own support facilities. A very good Thai style seafood restaurant about ten minutes drive south. We did two one day trips to Andaman sea islands and they were each very enjoyable and informative. The hotel is good for families and couples.

Nice hotel with a lot of green and palm trees, and swimming pool right next to the beach, situated in a beautiful area.

Secluded and natural beautiful gardens Friendliness of all staff Stunning beach front location Mini paradise

Fantastic resort and lovely staff. Also a good mixture of guests from different countries ie not just from one place

The Expedia rate was excellent for this property which is in a nice quiet location on the beach at Khao Lak, and a short taxi ride (100-150 Baht each way) from the main street. The room was pleasant but it was not initially the "beach-side" bungalow I thought I was getting, but one set 3 rows back with a beach view just about. That changed however when we complained about a noisy aircon unit that they couldn't fix quickly so they moved us to a vacant beachside bungalow with just a strip of grass and sun-loungers between us and the beach. That was nice and the sunset views from the room were spectacular. Nice friendly staff - always willing to help, good breakfast buffet and lunch choices, (didn't try dinner there). A couple of nice pools in the centre of the property with one just back from the beach.