room was clean just needs updating the breakfast was absolutely shocking, it was cold and because they are pit it pots everytime someone took the lids off the condensation from the lids dripped onto the food, they were not topped up and kept running out not good at all

Clean enough room - staff were non-communicable and unwelcoming - room cold - hot breakfast cold - even the shops nearby were uninspiring - novel rubber watch strap key which could easily fall out of your pocket Last year I came here and it was wonderful - now taken over by people who want to line their pockets without serving the people who have the misfortune to stay here - I could say a lot more but you’d probably have me arrested for racism Never staying here again

Sadly I wouldn’t recommend staying here. We booked via hotels.com, we booked a ‘standard king bed room.’ This doesn’t exist. We were given a double bed, we asked to change this and showed them our booking which caused confusion. They upgraded us to a “bigger room” but this still had a double bed. This, paired with the mouldy smell throughout the hotel - unsure if an old mop smell or the aircon or both and very dodgy people hanging around reception / outside made us decide to move to the Premier Inn nearby which does have king beds! Danum would not refund us even though they are advertising and charging for what they cannot supply. The hotel has had had some work done and the bathrooms are new but still old carpets in the rooms. The receptionist did try her best to assist and was polite.

Easy walk from the station. Reception staff welcoming and helpful. stayed 2 nights. On my 2nd night came back to my room to find it had not been made up, nothing had been cleaned and tea/ coffee/ milk had not been replenished. Not what I expect from a hotel.

Rm 316: shower remained cold. Used the bath instead. Do not like overhead showers! Bathroom radiator hanging off the wall. Filthy window sills & reveals.

we didn't check in until 7pm but 2 of our 8 rooms were still not ready !!....not a good start...b4 going to sleep i fancied a cup of tea but there was no milk, just one sachet of tea & coffee & no biscuits(we were in a privilege) room.. on the plus side we did receive a free drink each from the bar for the 2 rooms which weren't ready (4 in total)

Good location

Didn’t use the bar was empty. Staff slow to deal with. Parking not ideal. Room clean and very small but freezing. Definitely needs a makeover is tired and run down. And the whole area is not nice.

Hotel is in a great position in the centre, can be noisy but there is secondary glazing. Staff greeted me on arrival and promptly booked me in. Room clean, a bit dated , but pleasant. Shower/bathroom modern. Downside the room heating didn't work . Should have reported , but didn't. I will revisit.

Found the hotel in the centre of town, but drove around looking for the car park. Only found some awful NCBcar parks. Tried to phone the hotel but they didn’t answer. We were so stressed after a long g journey that we gave up and stayed elsewhere. I lost my money so I’m not happy. The booking said there was a car park, but we couldn’t find it. And what kind of hotel doesn’t take phone calls! Very unhappy indeed

The room was so small one person would have no space to get out of bed without climbing over the other, there was only 1 chair, also a lot of noise from outside making it hard to sleep

Great service room very clean

Great hotel facilities were great fantastic location would definitely recommend

Very helpful staff

Room was nice but was near lift and heard it going up n down most of the night

Good hotel at a great price. Not super-modern, but provided everything that was needed with really friendly staff. Super comfortable bed. Wifi was great in the lobby, but in my room at the far end of a corridor it was too weak to use for much - struggled to get 1mbps, which would have been a problem if I was there for business. Similarly, hot water in the shower was fine when it arrived, but it did take some minutes. I imagine this is an end-room issue.

Room was tired , peeling paint etc The bed was very soft and gave me back ache. Cleanliness was okay . Staff I met were nice and helpfull

Check in staff, night time and morning were all super friendly, helpful. Room was great, great location. No issues at all.

Everything was great. Very helpful staff

The location was great. The check in staff were fantastic. The rooms were clean. However this was all spoiled the next morning when we went for breakfast. It’s a buffet breakfast but with over an hour to go the team member refused to put out any additional hot food. When she eventually did she said we could only have 1 hash brown each etc. some other people came down for breakfast and asked only for the staff member to say that we must have eaten all the food as she just put some out. This was very embarrassing and I don’t know why she did it. If I’m paying £15 for a breakfast I will have 2 sausages and 2 hash browns without being made to feel awful. Also the bread rolls were hard as rocks.