Room was amazing with great views. Staff was super friendly and accommodating.

Great

Rooms were great the bed was so comfortable! First full nights sleep since I started traveling! Amenities … free bus passes… we went to St Gilgen and St Wolfgang for free! Excellent! Oh and location is perfect. Could be better!

Room was nice but way too hot with the radiator and little control over room temperature.

Room was lovely! Very spacious and super clean. Staff were very helpful too. Great location too!

Great experience from the moment i checked in. Staff were very welcoming and explained the attractions surrounding the hotel. The location of this hotel is excellent as it is literally walking distance to key tourist spots. Many restaurants nearby and beautiful sceneries all around. The room arranged for us (i believe it was upgraded) is spacious, clean, comfortable and amenties are comprehensive. Rooftop bar is great too ! Highly recommend this hotel !

From the moment we arrived at the hotel the service was top notch. Warm hand towels and prosecco were offered. Check in was easy. Room was spacious and comfortable.

Lovely hotel with great rooftop bar

Helpful front desk. Convenient location!

Staff and area was the best

Great, our room was perfect and the service staff was very nice.

Clean room, staff, location was great

Great property centrally located - beautiful rooftop

We loved the hotel , it had a good size room, location was perfect and the bar on 7th floor was lovely and had good food . Service was attentive and polished. Walking in and out of all town was 2 minutes away. If you have a car, you will have to park it about 8 minute walk away , no big deal . Highly recommended

The hotel is in a good location, not too far from a parking garage. The staff was very helpful.

We were incredibly disappointed with our experience at Hotel Stein. We booked specifically because of its high service ratings and promise of onsite parking. Before booking, I even called to confirm parking was available in front of the hotel overnight — and was assured it was. However, upon arrival just an hour later, we were told all the parking was full and were instructed to self-park over a mile away and walk back through the rain after a ten-hour day of travel. When I explained we had booked based on that guarantee, the front desk attendant simply said, “Sorry, I can’t help you.” Unfortunately, the problems didn’t end there. Our bathroom had visible black mold on the baseboards and ceiling — clear evidence of water damage that had not been properly addressed. I have a severe mold allergy and spent the night coughing, unable to sleep. We checked out first thing in the morning to avoid further exposure. When I shared our concerns with the new front desk staff, her response was completely dismissive. She offered a quick “sorry, I’ll let housekeeping know” and made no effort to apologize properly or offer any assistance. For a property that claims to be focused on service and comfort, our experience was the complete opposite. Between the misleading parking information, health hazard in the bathroom, and indifference from staff, I would strongly advise others to look elsewhere.

Overall nice hotel. Easy walking distance to area attractions.

Above average hotel, clean and welcoming and helpful staff, its biggest draw being it is in an excellent and extremely convenient location within walking distance to all the major attractions of Salzburg. Other than that, nothing special. One area of caution: We booked over a month in advance at a fairly high rate for a standard "small" room (almost 500 euro/night) via Expedia, only to arrive and find the same room running for 230 euro/night as they dynamically price based on demand and neighboring property rates and availability; if you can afford last minute availability probably better to book that way, unless you can lock in a good rate in advance, and above all don't select non-refundable option, which my partner unfortunately did.

Great location. Fantastic staff. Breakfast was expensive and a bit disappointing for the price.

We had a very nice time. Location was excellent, the staff was very nice, any accommodations were pleasant.