Overall Ratings & Reviews Eden Rock Resort

I had the most wonderful stay at Eden Rock Resort in Florence! From the moment I arrived, I was struck by how quiet and peaceful the surroundings were. The serene atmosphere made it feel like a true escape from the bustle of everyday life. The staff were incredibly welcoming and attentive throughout my stay. A special thank you to Sylvia, who went above and beyond to make sure everything was perfect. Her warm hospitality and helpful recommendations really made our experience unforgettable, especially as we were travelling with a 1yr old. The combination of tranquil surroundings and exceptional service made this one of the most enjoyable stays I've had in Italy!

We arrived late {1030pm} with only one night stay due to airline cancellations, but Sylvia at the front desk was more than willing to help us in any way possible. Room is huge & modern, incredibly view. Breakfast :delightful staff, many options, incredible coffee! Clash check out with a nice man who helped us out with our luggage on a rainy day!

The hotel was amazing and staff excellent. Everything was 5 ⭐️

All of the staff at Eden Rock Resort are fantastic! Such a special place. The staff was helpful at all times and always went above and beyond. Truly, they were amazing!

Very relaxing stay and fantastic views of the mountains. Close enough to the city but also far enough to escape the hustle

We loved it here. Our rooms were beautiful and we enjoyed using the pool. It was easy to catch a bus into Florence and the managers were really helpful with all of our questions. Finally, we loved the breakfast each morning, and we enjoyed a nice dinner poolside our first night.

Great clean safe accommodations with stunning views of Florence. The pool was great for the kids and the onsite restaurant and staff were amazing.

Unfortunately it is very difficult to find the property, we spent 90 minutes driving around. When we finally got there we encountered zero empathy for the pain to reach them, the room didn't have the specifications required (separate beds) and we didn't feel welcomed. We decided not to stay and left.

This property was stunning. Amazing views of Florence and beautiful property. Out of the busy city and only a few minutes in to town. The staff were very friendly and helpful.

Danielle, lucila, franchesca and all the stuff were absolutely magnificent, helpfull and took care of everything. Breakfast is super, the resturant was great! And the best is the view, maybe the greatest view in firenze. Thank you, i will defenitly come back

Very nice place. Booked because of the positive reviews and the place did not disappoint! Lovely setting on the hillside, build mostly in natural stone. Nice setting by the pool for breakfast / restaurant. Spacious room (suite) with great views. Very friendly staff and atmosphere! Would certainly come again!

Great staff and cool rock facade

We loved everything about our stay. Our only regret is we wished we were able to stay longer. Beautiful hotel, very professional and accommodating staff. Amazing views of Florence from the rooms. The restaurant is fantastic!

This was the most amazing experience!! From the moment we arrived in the evening and we met Irene our host to the very end. The property is simply a dream. From the view at the top of the mountainside, from your room, by the pool. If you are looking for an intimate hotel setting with personalized service where you can relax and feel at home on vacation. This is the place for you. The staff is truly amazing. They can’t do enough for you. The breakfast is so good, the young woman making the breakfast is so sweet. She does everything to make your morning delightful. My husband and I are already planning our trip back to the Eden Rock Resoer!

The moment we entered the garage and was met by an employee we knew this hotel was going to be excellent. We were shown around the hotel by the employee and she booked us in no trouble. We got to our room and was advised we could use a Samsung smart phone to use as a guide around Florence and provide information on the hotel. Amazing service. The junior suite was gorgeous. It had its own coffee machine in the kitchenette. The lounge/dining area was spacious with a leather sofa and dining table. A DVD player and sky TV. The bathroom was spacious as was the bedroom. We had dinner and breakfast at the hotel and it was excellent and good value for money. I would certainly come here again and highly recommend.

The resort is in a wonderful location. The staff was very friendly and helpful. Everything about the stay was perfect. We only stayed one night, I wish We would of stayed here during the first half of our trip vs in central Florence. I can’t recommend this resort enough. P.S. - They had the most comfortable beds we slept in during our 8 day stay in Italy.

We were a family of 4 and stayed at this wonderful hotel for 3 nights! We travel often as a family and for business (traveled to Italy about 20 previous times) and this hotel stands out as one of the most comfortable, well appointed, and well situated for easy access to the the center of Florence. But the most wonderful part of our stay was the staff!! Walter, Daniele and the wait staff in the breakfast room and restaurant were simply the nicest, most helpful, accommodating and appreciative staff we have ever met!! We were given great tips for seeing the sights that we were never made aware of the three previous times we have traveled to Florence, as well as rides to the bus daily!! This is a must stay!! We will return undoubtedly!

Everything was superb. Receptionist Walter and yhe other lady was very nice and room were great. 20min bus ride to Florence was easy.

Excellent quality, great views. Lovely friendly and helpful staff. A real villa in the mountain side.

Resort rooms have a beautiful outlook over the Tuscany countryside and view of Florence, including the famous dome. We received a free upgrade, and the staff graciously drove us to a nearby bus stop after our checkout. Amazing beds and delicious breakfast!