Overall Ratings & Reviews Sutra Beach Resort

The view is very good and beautiful. The room condition is very bad, moldy, not worth the price, please reno the room if you want to keep the price like this. Tk the breakfast place is gloomy, dark, the crockery and cutlery are old/look dirty. the breakfast food is not satisfactory, there is no variety. For coffee, it is 2025 people and they use a coffee machine, not a pour-over. Hopefully it will be improved. I apologize and thank you

Terrible room with poor lighting and mosquitoes.

Perfect getaway. Near to the beach.

Sutra Beach Resort. The staff are warm, friendly and helpful. The owner/manager is an idiot. They are an idiot because instead of maintaining an old resort at a simple, clean, basic and functional level, with, for example, decent internet. They are letting the place slowly rot away around their paying clients. This demonstrates a contempt for paying customers, a prejudicial view of the moral value of their customers as human beings, and a fundamental greed/love of money. Naturally, business is about making money. Of course it is. But 'good' business is about making good money honestly and ethically. My view would be this: the owner/manager needs to take a long hard look at themselves in the mirror, and decide what sort of person they wish to be. Either hard- working, honest and prosperous, or, a small, money-grubbing person, thought of as being 'rich' by people who don't matter. It is a purely moral decision. Its possible to be comfortably off while offering a value-for-money facility. Maybe its time to quit, and pass the resort to someone who gives a damn, and has an actual interest in running it properly. Although, frankly, that time was probably 10 years ago.

The first room was full of mosquitos, but the friendly woman at the desk provided another room. The rooms are quite outdated, ceiling paint hanging loose, very messy cupboard in the bathroom, windows not so clean, etc. We did a trip provided by the resort to redand Island, which was very very uncomfortable, just unprofessional boatmen. Snorkelling was awful. When we finally got back, there was no one to pick us up so we waited for 30 minutes and had to arrange a taxi. When I asked for a free of charge transport the next day to the jetty, they had to "look into this" instead of apologizing. We did "get" the free-of-charge transport, but this is obviously no compensation as we paid for a taxi the day before. Never coming back here, recommending to stay away from this place.

The location of the resort is good, its right on the beach. The resort is quite run down and old. You have to be OK living with nature, there were 5 cockroaches in our room. The resort really needs some serious renovation.

Nice stay. Great infinity pool. Kids enjoyed their swimming.

Very nice place, cozy, the view is spectacular. Worth the money.

The rooms are old and need refurbishment. Hot water running under the sink day and night in one of the rooms making the bathroom very hot and noisy.

overall it is okay,just cleanlines need to be improved when high peak time.So can maintain the quality as a good resort

Very satisfied, the room was clean, tidy, large and very comfortable. The resort staff is very friendly. Breakfast buffet was delicious. Love infinity pool. The children are happy. Only if you can check the coupon for breakfast, because 2 times other people took our seat because they only need to say the room number. Tq.

This hotel best for release tension.Beach located near my room. My kids really enjoy the facilities

The bathroom is clogged during bathing. The porch door must have been damaged. No cover and dirty porch space.

Location - ok Dine in - delicious Breakfast - ok for 3star resort Housekeeping - not ok. Somewhat surprised my boss reqed to change the sheets. I was staying there for 2night. Luckily I'm in the room maske housekeeping dtg. I just want to fix the bed sheet so I said, I want to change the sheets. Die mcm surprised bile wants to change. 2 single beds. N i said, xpe did change that one. Another 1 xpayah. Hmm. Need to improve on the housekeeping side. Tq. Overall is ok.

Dirty beach room .. X is worth rm300 per night ... Mmg x comfortable

Beautiful room hear from looks ,, remote aircond x function ,, room worn out, towels in pool x enough ,, xde tomorrow morning still xde ,, kettle even dirty jgk ,, food not satisfactory ,,

The main reason I came here is because of its swimming pool. It has a super extra large pool depth 1.4 m where I want it so badly for a swimmer. Though it is short getaway with my family, we feel delighted and happy to spent our time and hobby here. Love it! I'll choose a room next to the pool if I came back here again! Or will try the suite (room 260 or 259) which has 2 single bed & 1 queen bed! Really love that spot! Next to beach and pool!

A pleasant stay. Highly recommend to choose the room with sea view

the room was old. not impressive at all... the female receptionist is not friendly upon check in.. far cry from the west coast staff hotel standards..

Lovely resort, spacious bath, beautiful view, close to the beach, just deluxe room not maintained, dirty curtains, dirty toilets, unscathed, breakfast for adults to add on RM30.00, taste not worth it coz the food has no choice, the fried noodles are salty.