Tunjungan Hotel Surabaya

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Overall Ratings & Reviews Tunjungan Hotel Surabaya

Traveloka (12,291)
Other sources (23)
8.0
Very Good
From 12,291 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

7.9

Meal

7.8

Location

8.7

Service and Facilites

8.0

People often mention about Tunjungan Hotel Surabaya
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Distance to City Center (186)
Room Space (179)
Staff Friendliness (172)
Bedroom (169)
Accessibility (154)
Ambiance (149)
Bathroom (141)
Hotel Area (138)
Surroundings (137)
Family Friendly (111)
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Traveler Reviews Tunjungan Hotel Surabaya

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40
Customer reviews
Ayu A. R.
icon-origin-TRAVELOKA
7.8
/10
Reviewed 2 day(s) ago
The hotel is horrible and accessing the elevator is a bit difficult because you have to use a card that keeps asking for top ups. Basically, don't stay at this hotel.
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1 people find it helpful
Juang P.
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Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
I really enjoyed staying at this hotel. The staff was very friendly, it was clean, and it was in a great location. The Wi-Fi was also fast. It was perfect for a hotel visit.
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Michael K.
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Leisure
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8.2
/10
Reviewed 1 week(s) ago
The hotel staff are very friendly and helpful. The rooms are also very clean and cool. Although the hotel is older, it is still kept clean.
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E***a
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Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
Strategic location, but the corridor to the room is a bit gloomy, in the superior app option you can get a city view but in reality it doesn't, city view is only available for deluxe and above, maybe the description of the room options needs to be improved, thank you
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1 people find it helpful
Rini S. n.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
very friendly staff..the food is delicious and it's close. I hope this hotel continues to be successful....
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T***e
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Leisure
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8.5
/10
Reviewed 2 week(s) ago
Everything was great, except the description for the window facing the city lights didn't specify whether it would be as requested. Even though I provided additional information along with the window, they all asked if it was appropriate. And just a suggestion about the hair dryer: it might be time to replace it because it takes a long time to dry and gives off a burnt smell. That's all. As for the service, no questions asked; they were very friendly.
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L***a
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Staff is very friendly, highly recommended
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
6.3
/10
Reviewed 3 week(s) ago
For a hotel close to a mall, the facilities are poorly maintained. The swimming pool is dirty, the water is murky, and the changing rooms are also dirty. The room smelled of cigarettes upon arrival. The bathtub was dirty, possibly due to the hotel's age and lack of maintenance.
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1 people find it helpful
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Maman R.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Comfortable, even though the building is old
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F***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
Easy and fast check-in - check-out. We asked for connecting rooms and they gave us. Old hotel but well maintained. The room is very spacious and clean. The bed is so comfy 🙂 Just next to Tunjungan mall.
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R***o
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Staycation
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8.8
/10
Reviewed 3 week(s) ago
The third check-in took a while. But it was still the best stay at this hotel, as it's close to the shopping center.
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N***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Thank you Tunjungan Hotel. Everyone was friendly, the food was delicious, and it was close to the mall.
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A***L
icon-Leisure
Leisure
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10.0
/10
Reviewed 4 week(s) ago
Very satisfied with Hotel Tunjungan
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G***g
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Leisure
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8.8
/10
Reviewed 4 week(s) ago
Strategic location in the city center, near Tunjungan Plaza.
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Siti K.
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Staycation
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9.7
/10
Reviewed 4 week(s) ago
All good and close to the mall
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Istian W.
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Leisure
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8.5
/10
Reviewed 4 week(s) ago
All staff are friendly and care about customers.
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1 people find it helpful
A***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Hotel close to mall and suitable facilities
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A***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The hotel is very strategic because it is close to the mall.
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S***L
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Nicceeee place for staycation
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A***a
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Staycation
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9.4
/10
Reviewed 4 week(s) ago
the best choice of the best hotels
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