The staff are friendly. The cleanliness of the room and hotel is also good. However, the AC in the room is not cold enough, I have called and checked but it is still not cold enough even though it is 16' but it is not cold. The room size is too small, because previously I have stayed in a Junior Executive room, the room was spacious and I still remember, but this room is the same type but cramped. The TV is not a smart TV. Those are the only drawbacks. Hopefully it will be better. Thank you.