A***a

Business

9.1

/10

Reviewed 2 week(s) ago

Please adjust the steak's doneness. Ordering medium often results in well-done steaks.

See original

Find this review helpful?

Nur H.

Transit

10.0

/10

Reviewed 7 week(s) ago

Nice swimming pool.. Will come back again.

Find this review helpful?

Accommodation's Reply

17 Sep 2026

Dear Bapak/Ibu Nur H, Greetings from Grand Candi Hotel Semarang, Thank You so much for your kind words after your recent stay at Grand Candi Hotel Semarang. We are very glad to know that your overall stay experience already meets your expectations. Your stay experience is our top priority. Our commitment to ensure that you have a safe & comfortable stay experience with us. Once again, Thank You for your feedback. We are looking forward to having you again soon at Grand Candi Hotel Semarang. It's GOT to be the Grand Candi, A. Pram. Front Office Manager

D***i

10.0

/10

Reviewed 7 week(s) ago

Clean and comfortable is very special

See original

1 people find it helpful

A***a

Business

8.5

/10

Reviewed 7 week(s) ago

Cozy place. Definitely will come back to this.

Find this review helpful?

Accommodation's Reply

03 Sep 2026

Dear Guest, Greetings from Grand Candi Hotel Semarang, Thank You so much for your kind words after your recent stay at Grand Candi Hotel Semarang. We are very glad to know that your overall stay experience already meets your expectations Your stay experience is our top priority. Our commitment to ensure that you have a safe & comfortable stay experience with us. Once again, Thank You for your feedback. We are looking forward to having you again soon at Grand Candi Hotel Semarang. It’s GOT to be the GRAND Candi, A .Pram Front Office Manager

S***a

Leisure

8.8

/10

Reviewed 10 week(s) ago

Memorable and enjoyable, food is also varied, thank you.

See original

Find this review helpful?

Accommodation's Reply

16 Aug 2026

Dear Gentlemen/Ladies, This is a message from Grand Kandy Semarang Hotel expressing our gratitude for your review and sharing your experience during your stay at Grand Kandy Semarang. We are pleased to know that our facilities and services met your expectations. We look forward to welcoming you back on your next stay. It has to be Grand Kandy! A. Pram, Front Office Manager

See original

A***i

Staycation

10.0

/10

Reviewed 13 week(s) ago

A pleasant stay, all the facilities were great. Thank you.

See original

Find this review helpful?

Accommodation's Reply

01 Aug 2026

Dear Valued Guest, This is a message from Grand Kandy Semarang Hotel expressing our gratitude for your review and sharing your experience staying at our hotel. We are delighted to hear that our facilities and services met your expectations. We look forward to welcoming you back on your next stay. This is Ms. A. Pram, Front Office Manager, Grand Kandy Semarang.

See original

M***a

Business

8.7

/10

Reviewed 15 week(s) ago

The staff is friendly, but please pay more attention to the cleanliness of the mattresses and pillows.

See original

Find this review helpful?

Accommodation's Reply

01 Aug 2026

Dear Valued Guest, Grand Kandy Semarang Hotel would like to express our gratitude for your rating and for sharing your experience staying at Grand Kandy Semarang. We are pleased to know that our facilities and services met your expectations. Regarding your complaint about the cleanliness of the room, on behalf of the management of Grand Kandy Semarang Hotel, we apologize for the inconvenience caused and will use this feedback to improve the quality of our services in the future. Thank you for your review. We hope to welcome you back for your next stay. (Of course, it has to be Grand Kandy! We also have strollers!) Front Office Manager

See original

Puguh D. W.

Leisure

9.7

/10

Reviewed 15 week(s) ago

The hotel is really nice, the atmosphere is comfortable, perfect for refreshing yourself.

See original

1 people find it helpful

Accommodation's Reply

01 Aug 2026

See original

D***i

8.8

/10

Reviewed 15 week(s) ago

I didn't like the security. They didn't notice when I asked for a Grab, but they just said yes, but then they served another customer after us. Bad treatment.

See original

2 people find it helpful

Accommodation's Reply

05 Aug 2026

Dear Valued Guest, Grand Kandy Semarang Hotel would like to inform you that, first and foremost, we appreciate your review and sharing your experience during your stay. We are honored to have served you at our hotel. Regarding the other issues you mentioned, we have taken them into consideration and are currently investigating to prevent them from happening again in the future. We apologize if your overall experience did not meet your expectations. Your feedback is valuable for our future improvements. Thank you again for your suggestions and review. The entire Grand Kandy Semarang Hotel team hopes to welcome you again. (Grand Kandy, Manager)

See original

Verified Traveler

Staycation

10.0

/10

Reviewed 15 week(s) ago

A very pleasant hotel. The kids were very happy staying here. The food was varied and delicious. The service was friendly. If I come back to Semarang, I will stay here again.

See original

1 people find it helpful

Accommodation's Reply

01 Aug 2026

Dear Valued Guest, Grand Candy Semarang Hotel would like to express our sincere gratitude for your review and sharing of your stay experience. We are delighted to know that our facilities and services met your expectations. We look forward to welcoming you back on your next stay. (Note: "It's GOT to be the grand candi" does not need translation) A. Pram, Head of Front Office

See original

E***a

10.0

/10

Reviewed 18 week(s) ago

The swimming pool can be seen from the restaurant. It's not large, but it's quite comfortable.

See original

2 people find it helpful

Accommodation's Reply

01 Aug 2026

See original

Y***a

8.8

/10

Reviewed 18 week(s) ago

The most comfortable 5-star hotel in Semarang. Clean, comfortable, great facilities, and a clean bathroom. Why pay 400,000 Rupiah? I'll be back next time.

See original

Find this review helpful?

Accommodation's Reply

01 Aug 2026

See original

s***i

7.6

/10

Reviewed 20 week(s) ago

Five-star, but disappointed with the two-star toiletries. The restaurant's capacity isn't sufficient for guests, and breakfast is served on a waiting list.

See original

2 people find it helpful

a***r

8.5

/10

Reviewed 20 week(s) ago

A comfortable place even though it's in the middle of the city. Cool.

See original

Find this review helpful?

Accommodation's Reply

01 Aug 2026

Dear Gentlemen/Ladies, This is a message from Grand Kandy Semarang Hotel expressing our gratitude for your review and for your experience staying at Grand Kandy Semarang. We are pleased to know that our facilities and services met your expectations. We look forward to welcoming you back on your next stay. It has to be Grand Kandy! A. Pram, Front Office Manager

See original

Verified Traveler

Leisure

9.4

/10

Reviewed 20 week(s) ago

The hotel has good air, a cool area with no traffic jams.

See original

1 people find it helpful

Accommodation's Reply

01 Aug 2026

See original

Verified Traveler

Business

8.5

/10

Reviewed 20 week(s) ago

My experience staying in an executive room on the 10th floor, the AC blower was quite noisy. The AC was cool but not too cold, during the day it was a bit stuffy, a mix of cold and warm. The sound of elevator activity could be heard, as could the rumbling of the AC machine on the roof. The room was not quiet. The bathtub had a patched crack. Water in the sink and bathtub was stagnant. The additional door lock was broken and had not been repaired. The room atmosphere was not luxurious, just ordinary. The lobby was not too cold, the hallway was warm. Sorry, this is my honest review, yes.

See original

3 people find it helpful

M***d

8.5

/10

Reviewed 20 week(s) ago

Had a great stay here, staff were friendly.

See original

Find this review helpful?

Accommodation's Reply

01 Aug 2026

Dear Valued Guest, Grand Kandy Semarang Hotel would like to express our gratitude for your review and for your experience staying at Grand Kandy Semarang. We are delighted to know that our facilities and services met your expectations. We look forward to welcoming you back on your next stay. It has to be Grand Kandy! Sincerely, A. Pram, Front Office Manager

See original

f***m

Staycation

10.0

/10

Reviewed 21 week(s) ago

This is a good hotel with friendly and very helpful staff, and for food, it’s very tasty 😍

Find this review helpful?

Accommodation's Reply

23 Jun 2026

Dear Mr / Mrs F***m Greetings from Grand Candi Hotel Semarang, Thank You for your kindness for sharing your stay experience with us. It was a pleasure to have you as our valued guest. We are delighted to know that you enjoyed your stay . Whilst we are pleased to receive your compliments, it is regrettable to know that your overall stay experience fell short of your expectations. We are sending our sincere apologies. Your prompt review and comments are very important for our improvements. We are looking forward to welcome you back at our hotel at another great time It’s GOT to be the GRAND Candi, A Pram Front Office Manager

gregorius s.

Business

8.2

/10

Reviewed 21 week(s) ago

Clean, comfortable, friendly, strategic.

1 people find it helpful

Accommodation's Reply

23 Jun 2026

Dear Mr Gregorius S, Greetings from Grand Candi Hotel Semarang, Thank You for your kindness for sharing your stay experience with us. It was a pleasure to have you as our valued guest. We are delighted to know that you enjoyed your stay . Whilst we are pleased to receive your compliments, it is regrettable to know that your overall stay experience fell short of your expectations. We are sending our sincere apologies. Your prompt review and comments are very important for our improvements. We are looking forward to welcome you back at our hotel at another great time It’s GOT to be the GRAND Candi, A Pram Front Office Manager

A***e

10.0

/10

Reviewed 22 week(s) ago

Highly recommended and very clean and comfortable.

See original

Find this review helpful?

Accommodation's Reply

22 May 2026

Dear Mr./Ms. A*e, This is a message from Grand Kandy Semarang Hotel: We appreciate your review and sharing your experience staying at Grand Kandy Semarang. We are pleased to know that our facilities and services met your expectations. We hope to welcome you back for your next stay. (And of course, Grand Kandy Semarang will be for you!) Front Office Manager

See original

Grand Candi Hotel Semarang

Overall Ratings & Reviews Grand Candi Hotel Semarang

8.4

8.4

8.2

8.5

8.4

Traveler Reviews Grand Candi Hotel Semarang