Front staff need to be trained at least 10 times to be able to do things right. These people follow you around and asked other employees to follow you also. Worst experience in my life….

I booked this hotel to use the spa but all the amenities were closed and they didn’t even mention it on the website, they still advertise the photos of the spa. There is no wifi anywhere in the resort. The location was great tho with the mountain view.

The room was nice enough but there was no real hot water to shower and the water pressure was very low. I was not given the wifi password. I had to ask where the breakfast was being served. Nothing was really explained to me. The sauna/jacuzzi was not working. This should not be advertised. My son enjoyed the pool and play area so that made up for the negative points

What a great place to stay if you are looking for amenities. Nice spa, jacuzzi, and sauna. Great access to outdoor recreational space such as basketball, volleyball, tennis, and soccer, along with play grounds and a huge pool. They also have billiards and ping ping. Just keep in mind the space is free, but there is a minimal cost for equipment, such as balls. The room was comfortable, and they're is hot water after you wait for it to reach the room through all the lines. Very nice staff and I'd go back for another visit. The breakfast was also very fulfilling.

Lovely grounds and chapel. Rooms are basic, but just fine. I enjoyed my stay.

Great place to stay near Pisac! Lovely hotel great jacuzzi and sauna. Nice location close to town.

Hotel needs work.staff very nice,pretty efficient. Food very good.

We had booked another hotel in Pisac (in September 2013), but 1 day before leaving our home, we got an email telling us that we had to make a new reservation because Expedia was no longer booking reservations for this hotel! Hoteles Royal Inka was almost empty, with few guests - a telling sign! The gardens were all attractive and clearly where they spend their money. The room was only adequate. Light bulbs were all fluorescent and exposed in the fixtures. The bathroom walls looked as if there had been some rewiring work done, but the walls had never then been plastered and repainted. There was a weird room with a ping pong table etc. The whole place was basically unappealing, except for the gardens. The hotel was also a long walk from town, which was not revealed on your website! Expedia should have arranged for the first hotel to honor the original booking!!!!! This was not acceptable!

I very much enjoyed my 4 nights at the Royal inca hotel in Pisac. I am glad I chose to spend most of my peru vacation here as apposed to the noisy and hectic Cuzco. I thought the hotel was very charming. The surroundings were spectacular! At the base of the Pisac ruins, but so quiet and peaceful. You can easily walk to downtown Pisac but a taxi ride is an inexpensive 3 sols. The staff was very helpful. The room was spacious and clean. And the HUGE pool accross the street from the hotel was a pleasant surprise. All in all I could not have been happier with this hotel.

The grounds are nice. My room was large and I was grateful there was a heater. Overall, the room and bathroom were clean enough. The bathroom needed a little airing out but everything generally worked OK. The service at the restaurant was good, as was the food. The bar/restaurant ambiance was very beautiful with lovely fireplaces and decor. I would recommend this.

Las camas y almohadas incomodas. Habitaciones amplias y con calefacción (que eso estuvo bueno) En general el hotel bien antiguo. Desayuno contundente. No te permiten pasar a las instalaciones de piscina y parrilla a menos de que pagues un adicional, eso estuvo pésimo.

Fue una experiencia agradable, las habiataciones limpias y todo el personal muy amable y atentos

Muy linda estadía, servicio y personal muy amable.

Todo excelente

Excelente todo

viajé con dos niños, el personal muy cordial, preocupados de todo,el hotel cuenta con todo lo necesario para viaje familiar

das Hotel ist überbewertet. In die Jahre gekommen, sind aber aller Anschein nun am renovieren. Das Personal war bemüht den Aufenthalt angenehm zu gestalten, ausser die Reception spulte einfach ihren Job ab, ohne irgend welche Motivation. Das war sehr schade und waren wir in Peru anders gewohnt. Da gibt es def. bessere Adressen in der Region für weniger Soles.

El hotel muy bien, una sorpresa todas las amenidades, piscina etc ideal

keine Atmosphäre, kein Stil im Hotel - die Zimmer hatten das Ambiente einer Bahnhofswartehalle.

Nice hotel but for a good breakfast you can better go elsewhere. Rooms are not luxury but okay.