7.6
Pleasant
From 588 reviews
Cleanliness

8.2

Room Comfort

7.4

Location

9.0

Service and Facilites

8.0

Traveler Reviews Hotel America

Number of reviews per page
20
40
Top reviews
John
4.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

This is not a tourist hotel - full of local workers. My room is a shoebox
Richard
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

I got a very small room. I have stayed there many times and it has been good. The breakfast is very good.
Alietys
icon-Family
Family
6.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The room was super small, and the heater wasn't enough to warm the room, we were cool all the time. The wifi was horrible, never have singnail in the second floor, had to go down to the reception area to be able to communicate. They say was my phone, but never had that problem with other hotels.
RAMON
icon-Leisure
Leisure
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Nice clean room
Paul
6.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

.
Luis
6.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Hotel básico ubicado en una buena zona de la ciudad. Cumplirá con tus necesidades: cama, agua caliente y buen aire acondicionado. No esperes demasiado del desayuno y el internet era inestable, pero en general, es una opción sólida.
Michel
icon-Leisure
Leisure
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The hotel is located in the old town and as such, there are a fairly large number of vagrant with everything they bring along.
Shannon
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Enjoyed everything about it except the cold shower. I prefer a nice hot shower was surprised when no hot water came out. Washed up using the sink. It had hot water. Otherwise it wasa great place to stay.
Amilcar
8.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Good!
Carlos Julio
icon-Leisure
Leisure
8.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Very nice place with a good breakfast
Barry
icon-Leisure
Leisure
8.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Just an all right hotel. The location is not in a very good neighborhood. Fair place to stay. Staff, somewhat helpful.
doreen
10.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

The staff were super helpful
Alexis Alberto
10.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

Excellent very clean and comfortable
Anel
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

reception staff very bad customer service.
Kristina
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

It is a small hotel located in the center of the city. The breakfast was satisfactory. The room was clean. The pillows were extremely uncomfortable. Otherwise, no other objections.
Ana Lucia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

I loved the location it was in , easy access to everything !
Richard
icon-Leisure
Leisure
10.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

I good location, area is OK, a bit less so at night. Nice breakfast good staff.
richard
8.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

I thought the front staff were very helpful, come up with ideas where too eat, the breakfast staff were top notch helpful and friendly which is what you want first thing in a morning. Where to property let itself down was No evening restaurant, no in-house dry cleaning,no gym,no pool.
Michael
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 161 week(s) ago

Expedia Group verified review

Guest room was very small. suitcase storage was inadequate. Friend and helpful staff that spoke English very well. 24 hour receptionist.
silvina
icon-Business
Business
2.0
/10
Reviewed 164 week(s) ago

Hotels.com verified review

Rude staff, dirty sheets with other guests before myself, blood stain in one of the towels,roaches in the bathroom, mold in the shower. My 3 nts stay cut off short to one . Can’t stay . No one from the management care. I asked to speak with one , they were in a meeting, the receptionist told me if the hotel is not up to my standards I can leave. A clean environment is important for my lifestyle. My experience was horrible.
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