Paid for a quadruple room - when we checked in were given a triple room without any acknowledgement. After going to our room and seeing that it wasn’t right we addressed it with reception and were told they had given our room to someone else by accident and had no quadruple rooms available. Since we had prepaid we were told that the manager would help us address the price difference in the morning. Price difference on th

Very nice and quiet the only down is the smell of cigarettes and química cleaning products

Very outdated hotel. Room not very comfortable and very old, definetly need a refresh. Bed is very uncomfortable and the pillow very poor quality. The garden is big but the photo are overselling the property, which is not as beautiful as you think. It also seems from advertisement there are electric bikes available for renting, but it is not true! Breakfast is very low quality very few things good to eat, coffee machine is really not good. Considering the high price charged I will not recommend this structure

Do not stay here if you have toddlers. We booked a triple room for 2 adults & 1 child and requested cot bed. The room was the size of a shoe box with the cot bed placed in the middle or the room so you could not access the other side of the room. They moved us to a larger room and did the same. The following morning they removed one single bed to make space. Upon check out they charged us €15 for the cot bed which we had initially booked for and cited terms and conditions. Terrible stay, rooms outdated and atrocious customer service.

Good stay. Staff was helpful and room was spacious wi th nice view of pool. Bike storage was great option as well

old place need reform

Beautiful location and friendly check in staff. For the price, clean and comfortable. Room was a bit small but again for the price and location understandable. Free breakfast was good but lack options / staffing. Overall - solid place for the rating and money.

Spent one night in a triple occupancy room. Check in was speedy and hotel staff very nice. Nice terrace area and super lovely pool with nice views of surrounding landscape. Liked that you could order coffee, drinks, or ice cream at the pool area. Breakfast was surprisingly robust and offered a nice variety of options. The room itself was basic and perhaps slightly outdated but I already knew that based on reading reviews and to be honest i found it to be perfectly adequate. Easy parking available and the center of town is a short 10 minute walk. If you are looking for good value for your money and want a nice pool to take a dip in then this is the place for you!

The hotel is ideally located, 10 minutes walk from the old town. It has a nice view on the hills, a nice restaurant terrace and a very nice swimming pool in a large garden. The rooms would benefit from some refurbishment.

Great place. Got there late and they reopened dinner for us. Service was outstanding

Good location on the edge of the town.Good pool area with loads of sunbeds and umbrellas.Lovely views from the pool area. Air conditioning in the room was not able to cool the room. A fan was supplied but this barely improved the situation resulting in three uncomfortable nights.Room 46 Air con needs an upgrade.

Staff was very accommodating

This place was great value for your money. Very lovely service, and DELICIOUS food! The dinners were absolutely fantastic! Like other reviewers said, the place is outdated - but honestly, it did not bother me at all. Everything was comfortable.

Very good. Clean. Food good.

Hotel is clean and check in quick. The breakfast is average. It is close to town and it was convenient to get to town for dinner. Only downside is the room is a bit small for 3 of us, beside that overall it is good.

The service was very good and the breakfast was superb! We are hiking and was able to find the hotel easily and was close to town. The views were spectacular from the deck.

The overall experience was great ! The view is insane ,,, breakfast is done very well with almost to much to choose from. Will always make it a point to stay there when in Tuscany. Would highly recommend this property.

Great stay - well located in the city. All was the way it is supposed to be.

nice little sitting areas within the building nice large pool area its accessability to town

Check in was quite rude. No amenities were explained to us by the gentleman at the front desk. Our request for a specific room was also not granted (even though it was our wedding anniversary). The hotel is a bit run down with old furniture and our bed was not comfortable. The balcony view of the pool and countryside was nice. Walls were rather thin but things were quiet at night. Dinner was good and our server, Andrea, was excellent and he gave us a great recommendation for a pizza place nearby for the next evening. He was the only nice staff we encountered the 2 nights we were there. Everyone else appeared to hate their jobs as well as tourists. We will not stay here again when traveling to Tuscany.