This is the first time I'm very disappointed with vhotel, usually staying here is very impressive, but now I stayed 4 nights disappointed, I asked for a balcony room with a pool view NOT GIVEN. Usually I stay here, booking a balcony room always gets a balcony room with a pool view, but this is the first time it's not as expected, even though I stayed here for quite a long time, and again the room with a balcony view of the pool from night 1 until I went home was not occupied, it was only filled on the 3rd night that not all the rooms were full, somehow the service is now and the more it gets here the worse. I checked in on Monday, April 6, 2026, the receptionist was a man who was a bit thin, maybe in the future it can be better, don't be able to evaluate so that people stay here and the impression is comfortable instead of disappointing.