Overall Ratings & Reviews Izu Imaihama Tokyu Hotel

Amazing!!!!! Wish we had stayed longer and will definitely be back!!!

I love everything about the hotel. My favourite is the view of the ocean from my balcony. The buffet breakfast was sumptuous with varieties. Even though there's a free shuttle bus to and from Kawazu Station, we couldn't use it on arrival because it stopped operating rather early. As we flew in from Asahikawa in Sapporo, by the time we reached Imaihama Kaigan Station, it was nearly 8pm. As there's no more taxis in service, we had to walk to the hotel with our luggage with limited lightings. Fortunately, the moon was bright that night. And there's no eateries and convenience stores nearby.

We had a wonderful experience at this hotel. The property is older, but very clean and well maintained. Their staff including shuttle bus driver, all provide excellent customer service. The location is about 15 minute walk from Kawazu station, but be cautious with Google map! Google direction was inaccurate leading us towards the beach cliff! The hotel actually provides free shuttle to and from the train station, until 8:30pm. As for meals, hotel breakfast is very good, as well as their lunch & dinner on site (Japanese & French).

Fantastic hotel service, large rooms with facilities and in hotel dining options. Great place for kids and situated by the beach with a pool and a walking garden path. Only downside is the area, lacking food options if you do not wish to dine in. However should not be judged based on that. Kawazu is just only 2 minutes away.

Overall the staff at the hotel were very friendly except when we went to the Japanese restaurant to see if there is a table for lunch, we were turn down with a very rude attitude. Also the bed is a bit old, you could felt the spring in the mattress.

Staff is very attentive to guests. Shuttle bus is so convenient because there is nothing around the hotel. I wished the shuttle ran a little later. Breakfast was excellent - wide variety of food items. Rooms are clean. The staff even wipes down the chairs after each guest is done eating. Elevator buttons have an antibacterial sticker on each button.

It was great! The hotel, the room, the location, and the views were spectacular.

Nice ocean view hotel. The stuff is friendly. The restaurants are expensive but they are very high level dinner offerings and deserves that price. They are so delicious.

Beautiful hotel with amazing views. The staff was very nice and helpful. Well worth a side trip from Tokyo.

Traveling with two small kids and one toddler we booked this hotel specifically to have a bit of a rest in our longer trip thru Japan so the little ones could play at the pool for a full day BUT POOL WAS CLOSED! So make sure to check about pool opening schedules since some resorts in Japan will not have the pool open everyday outside of summer. In fairness, the hotel communicated via email after we served that the pool was gonna be only open on Saturday and Sunday, but it was in Japanese so we translated immediately at the time. Our reservation included breakfast which was nice. Speaking of restaurants, there appear to be three restaurants in the property, a Japanese, a steakhouse, and a French. It was a bit disappointing that the only one open was the French since we were in Japan and we want to experience Japanese cuisine, of course. We got to spend a day at the beach, which was nice since the waves were very calm and the kids could play in the water. Overall, the hotel has great service and the property it’s outstanding. It’s just the fact that we couldn’t achieve what we were planning to do by booking this hotel what made the stay a bit challenging.

1 star.. never again

Such a lovely stay for the price!! We felt spoiled with all the amenities and the location. It felt like a tropical paradise! The staff were incredible and everything was easy for us non Japanese speakers. A highlight was the Onsen and laundry facilities! Would definitely recommend this hotel!

It is a beautiful resort and because of the prolonged summer weather we could swim on October. Staff and food were amazing. Highly recommend.

AMAZING!

This place is a gem! we really loved our stay in this hotel. The rooms are spacious with a great view. The fact that the hotel is right on the beach makes it magical especially early morning and in the evening. Loved the onsen as well. Pool and everywhere was spotlessly clean. Breakfast was great with a mix of western and Japanese food. I definately recommend

We had a wonderful time at Izu Imaihama Tokyu Hotel! The room was spacious and had an AMAZING view of the ocean. The staff were very kind and helpful and we had a great time using their pool, separated male and female onsens, and the beautiful beach that is right next to the hotel. It is located near a small town, Kawazu, where you can find a 7/11, ValuMax, and great restaurants with a short shuttle bus provided by the hotel, a short train ride, or a 15-20 min walk. One thing to note is that it is somewhat remote so trains can be about 20 mins between each one and it was quite dark after sunset. Otherwise we had a fantastic time and very much recommend it!!

It is wonderful place to enjoy at seaside

Very nice pool and Ocean view. The room has two floors which is great for family. Staff are very nice and helpful. Location is a bit far away though.

The HVAC in our room did not function. We were in a family room with 3 kids. I was told by the front desk that it was “an old building” and the HVAC control didn’t actually do anything as it was central… it was blowing warm air instead of the needed AC cold air. I was not offered anything for the problem.

The shower head is not adjustable so only very very tall guests can enjoy a satisfactory shower. I am 5 feet tall. The hotel shuttle bus service is good but can be excellent if one/two more ride/s can be added between 5pm and 7pm from the train station to the hotel.