Grand Hotel Excelsior

Explore Grand Hotel Excelsior
8.6
Very Good
From 220 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

9.0

Service and Facilites

8.8

Traveler Reviews Grand Hotel Excelsior

Number of reviews per page
20
40
Top reviews
Stephanie
icon-
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Very convenient and comfortable hotel right by the station and museum. Wonderful breakfast and friendly and helpful staff.
Valerie
icon-Leisure
Leisure
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Excellent location next to the National Museum, RC Lido train station, Gelato Cesare, and the promenade. Only about 10 minute walk to the ferry port. Hotel had an excellent breakfast with many choices (muesli, fruit, yogurt, boiled eggs, ham and cheese, pastries, and even granita with brioche, among other options. They also had an excellent dinner menu. Rooms were clean and comfortable (AC helpful). I would stay here again.
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Joanne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

We had a wonderful stay, the staff were very friendly and helpful with us
Fatima
icon-Leisure
Leisure
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

I am very happy with my stay at this hotel. Excellent service, great location, nice and friendly staff. It will be my favorite place every time I come back here.
Anthony
icon-Leisure
Leisure
6.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The food was good, but the window was cracked, the staff was nice but treated me like an idiot when I said my air conditioner wasn’t working asking me if I turned it on.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Great location, restaurant, breakfast, dinner, service, room, comforts, valet parking, everything!
waleed
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Very nice hotel to stay at. Great value.
Ileana
icon-Leisure
Leisure
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

A bit dated but good breakfast buffet. Not all electrical outlets worked. Shower water temperature was not consistent.
Silvia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Beautiful restaurant but the rinks could use updating The view to Etna was fabulous and the breakfast was extremely limited by Our standards but lots of sweets in keeping with the European way
Alessandro
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Breakfast. High quality and great variety of food and beverages, fresh fruit juces, served on a panoramic restaurant at the top of the building.
Edward
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

T
Marina
icon-with Partner
with Partner
10.0
/10
Reviewed 104 week(s) ago

Hotels.com verified review

Amazing location, staff was great. Excellent breakfast. Highly recommend.
Kameo
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

An older property, needs a remodel, but staff was super nice and the location was great! If you stay there be sure to get gelato at Cesare’s. The A/C didn’t work as well as I wanted it to but I think that’s pretty common in Europe.
Ramona
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

The staff is always kind and helpful. Great location!
Renee Rose
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

The staff were great! Helpful and accommodating. Special thanks to the housekeeping staff as they were amazing! The first room we had was a junior suite(401). It was nice and spacious but there was this funny smell when you enter the room. So we switched to the next room which had a seaview(superior suite 423) and it was so cute! Love the curtains and I specially like that there are blackout curtains. So if you want to have a sleep in it’s perfect! The air conditioning is not that great. Can only go down up to 22.5 and cannot do anything about it. The safe in room 401 was tiny but the 423 safe was big enough to fit my laptop. It is not soundproofed rooms. I can still hear the people outside my room. The breakfast was good. A lot of choices. But it would have been nice if there are hot food included in the buffet like scrambled eggs(need to pay extra), sausages etc. But still it was a good spread. All in all the had a great time staying in this hotel. Definitely recommend toom 401 if you want a spectacular view of the sea and Athena! Thank you Grand Hotel Excelsior for a wonderful experience. Hope the next time I come back the air conditioning will be able to go down to 16 degrees😄
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Elaine
icon-with Partner
with Partner
10.0
/10
Reviewed 128 week(s) ago

Hotels.com verified review

Great
Rinaldo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

Great staff, room, and location.
Arcangela
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

Staff marvelous, hotel restaurant excellent. Across the street from museum of Bronzi di Riace and lungomare!
Liam
icon-Business
Business
6.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

Older Hotel being renovated currently. Friendly and attentive staff. Location is ok, not great but there are plenty of hidden restaurants that are fantastico
Kevin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

There was construction and our balcony was non accessible. It was always dark in the room. Wish I would have known. Staff was great
Number of reviews per page
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