Overall Ratings & Reviews D'Bamboo Suites

Traveloka (3,641)
Other sources (11)
8.2
Very Good
From 3,641 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.1

Meal

8.1

Location

8.0

Service and Facilites

8.1

People often mention about D'Bamboo Suites
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Bedroom (80)
Staff Friendliness (75)
Ambiance (74)
Bathroom (69)
Distance to City Center (62)
Accessibility (61)
Hotel Area (51)
Room Space (50)
Taste (46)
Surroundings (45)
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Traveler Reviews D'Bamboo Suites

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40
Customer reviews
Z***r
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8.8
/10
Reviewed 8 hour(s) ago
Pretty good at a pretty cheap price
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Apriyani
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8.5
/10
Reviewed 2 week(s) ago
Nice, overall good, improve facilities
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D***i
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6.2
/10
Reviewed 2 week(s) ago
dirty bathroom, unclean bed..
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R***a
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Business
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10.0
/10
Reviewed 2 week(s) ago
I always come back to book a room here for travel and business, as it's comfortable with all the services. Recommended place!! Thank you.
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2 people find it helpful
Accommodation's Reply
23 Dec 2025
Dear Valued Guest, Thank you for your positive review. We are delighted that you enjoyed our friendly staff and warm atmosphere. We remain committed to providing the best services and amenities for the comfort of all our guests. We hope to welcome you back again in the future. Sincerely, D Bamboo Suites
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Yunita
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8.8
/10
Reviewed 4 week(s) ago
Clean and comfortable, basically the best for the Kuningan area, because I have tried other places, the competitive prices are almost the same, but at Bamboo it is better.
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1 people find it helpful
Accommodation's Reply
15 Dec 2025
Dear Unita, Thank you for your review and trust in D'Bamboo Suites. We are delighted to know that you felt comfortable and considered D'Bamboo Suites the best choice in the Kuningan area at a competitive price. Your satisfaction is our top priority. We hope to welcome you back for another enjoyable stay. Sincerely, D'Bamboo Suites
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Edwin
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Staycation
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10.0
/10
Reviewed 4 week(s) ago
The staff was very friendly and accommodating!
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Accommodation's Reply
10 Dec 2025
Dear Ms. Diappa, Thank you for your positive review. We are delighted that you were satisfied with the complete amenities in your room and the friendly service from our staff. Guest satisfaction and comfort are our top priority. We sincerely hope to welcome you back to D'Bamboo Suites for an even more memorable stay. Sincerely, D'Bamboo Suites
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Eka S.
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Staycation
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9.4
/10
Reviewed 4 week(s) ago
Highly recommended because it has a refrigerator, TV, and water heater. It's really comfortable.
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Accommodation's Reply
10 Dec 2025
Dear Eka, Thank you for your review and recommendation. We are so glad that the comfort, safety and convenience of our hotel made your memories memorable. We hope to welcome you back soon. Thank you. D'Bamboo Suites Dream
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E***a
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Staycation
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8.7
/10
Reviewed 4 week(s) ago
Pros: The room was very comfortable. We were given a room that met our request (with a city view). It was clean, the air conditioning was cool, the staff was friendly, and the hotel atmosphere was comfortable and quiet. The restaurant's menu was also quite delicious. Cons: Access to the hotel is quite difficult. The road is quite narrow, passing through a densely populated residential area. It's far from the main road. Many of the entrances are closed at night, so you have to use an alternate route recommended by the hotel. One downside during our stay was that the towels in the room smelled unpleasant, but luckily we brought our own.
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1 people find it helpful
Accommodation's Reply
12 Dec 2025
Dear Guest, thank you for staying with us. We are delighted that you enjoyed the comfort of our rooms, the beautiful city views, the cleanliness, the cool air conditioning, the quiet atmosphere, and the friendly staff during your stay. We are even more delighted that you enjoyed our restaurant menu. However, we appreciate your feedback regarding the hotel's entrance facilities and the condition of the towels in your room. We apologize for any inconvenience. We will forward your feedback to the relevant department for review and improvement. Thank you for choosing D'Bamboo Suites. We look forward to welcoming you again to provide you with an even more satisfying experience. Thank you. D'Bamboo Suites
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MUHAMMAD F. B. J.
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Staycation
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10.0
/10
Reviewed 5 week(s) ago
Excellent place to stay. Staff is very friendly. All food excellent. Place is very clean and comfortable.
3 people find it helpful
Accommodation's Reply
08 Dec 2025
Dear Mr. Muhammad FBJ, Thank you for taking the time to write a positive review. We are delighted to know that our services and facilities provided a comfortable and pleasant stay. Guest satisfaction is our top priority and we look forward to welcoming you back to D'Bamboo Suites for an even more memorable experience. Best regards, D'Bamboo Suites
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
D’Bamboo Hotel has a natural concept with good potential, but the property is aging and needs upgrades in rooms, bathrooms, and public areas. Cleanliness should be improved. The location is strategic, and with proper renovation, it could become a solid eco-style boutique hotel.
1 people find it helpful
Accommodation's Reply
02 Dec 2025
Dear Guest, Thank you for taking the time to share your thoughtful feedback. We truly appreciate your recognition of our natural concept and strategic location. We also acknowledge your comments regarding the condition of our rooms, bathrooms, public areas, and overall cleanliness. Please be assured that your input is very valuable to us. We are currently reviewing several improvement plans, and your feedback will serve as an important reference as we work toward enhancing our facilities and ensuring a better guest experience. We genuinely hope to have the opportunity to welcome you back in the future, so you can experience the improvements we are committed to delivering. Warm regards, D'Bamboo Suites
L***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
The AC isn't cooling, even though I've adjusted it with the remote, it still won't work. Sound from outside leaks in. It's quite noisy.
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Accommodation's Reply
02 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your review. We apologize for the inconvenience caused by the noise from outside your room and the air conditioning in your room. We have forwarded your comments to our housekeeping and security team for immediate action to prevent this from happening again. We sincerely appreciate your feedback, which will help us to improve the comfort and experience of all our guests. We look forward to welcoming you back again for an even better and more satisfying stay. Best regards, D Bamboo Suite
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Verified Traveler
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Staycation
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10.0
/10
Reviewed 6 week(s) ago
The place is okay, the view is not bad, it's just that the cleanliness of the bed is lacking
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1 people find it helpful
Accommodation's Reply
27 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your experience. We are delighted to hear that you found us comfortable and enjoyed the view at D'Bamboo Suites. Regarding your comments regarding the cleanliness of the bed, we apologize for the inconvenience caused. Cleanliness is our top priority and we will pass this on to our housekeeping team to continue working to ensure the highest level of cleanliness in the rooms. We sincerely appreciate your comments and look forward to welcoming you back again for an even better experience on your next visit. Best regards, D'Bamboo Suites, Jakarta
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Marsheilla S.
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Transit
icon-origin-TRAVELOKA
5.6
/10
Reviewed 7 week(s) ago
Considering the price, I honestly didn't expect much, but once I checked in, it was truly substandard. For that price, I wasn't expecting a hotel with a swimming pool or marble floors. All I expected was a clean place to sleep for one night. But what I got was a room with blood-stained sheets, an unwashed bed runner, a poorly mopped floor, and extremely dirty corners. There was a strange, damp smell in the room. The bathroom and sink had dirt on the edges. After checking in, my skin was a little itchy. Message to the owner: please don't just take money from customers; try to make the rooms sleep-worthy. Please improve management, and re-brief the housekeeping team on room cleaning standards. Thank you for your attention.
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2 people find it helpful
Accommodation's Reply
22 Nov 2025
Dear Marsheilla, Thank you for your positive comments and reviews. We apologize for the inconvenience you have experienced. The cleanliness of our rooms is of utmost importance to us, and this includes providing clean bed linen and bedspreads, as well as maintaining the cleanliness of our rooms and amenities. However, we apologize for any shortcomings. Your comments are an important concern for our hotel management and owners, and we have carefully considered the relevant issues. We look forward to providing even better service during your next visit. Best regards, D'Bamboo Suites
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R***a
icon-Business
Business
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8.1
/10
Reviewed 7 week(s) ago
The hotel is nice, spacious, affordable, etc. It's just a shame that in the morning there were suddenly cockroaches, haha.
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Accommodation's Reply
20 Nov 2025
Dear Valued Guest, Thank you very much for sharing your valuable experience of staying at our hotel. We are delighted that you enjoyed the comfort and affordable price of our hotel. However, we apologize for the inconvenience caused today due to the housekeeping issue. Our guests' comfort and cleanliness are our top priority. We have forwarded your report to our Housekeeping and Quarantine Department, who will investigate and take measures to prevent a recurrence. For a more accurate response, please provide details such as your room number and the time of the incident. Your valuable feedback will help us to improve our services in the future. We look forward to welcoming you back again. Thank you, D'Bamboo Suites Jakarta
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Y***a
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Staycation
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5.0
/10
Reviewed 7 week(s) ago
Room cleanliness and service are very poor
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2 people find it helpful
Accommodation's Reply
20 Nov 2025
Dear Valued Guest, Thank you for taking the time to write us a review. We apologize for any inconvenience you experienced regarding the cleanliness of our room. Our guests' cleanliness and comfort are our top priority. We would like to assure you that our housekeeping team always inspects each room prior to use, and our staff are available to assist with any questions you may have during your stay. We will take your feedback into consideration with our team as part of our commitment to continuous improvement. We look forward to welcoming you back on your next visit and hope you have a wonderful stay. Sincerely, D'Bamboo Suites
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Z***i
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 7 week(s) ago
For a low-budget hotel, the cleanliness of the rooms, the surrounding area, and the proximity to everything, along with the food stalls, are still not good. The service needs to be improved, including the friendliness of the receptionists, the cleanliness of the rooms, and the surrounding area.
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Accommodation's Reply
18 Nov 2025
Dear Valued Guest, Thank you for taking the time to write us a review and valuable feedback. We apologize if your stay did not meet your expectations. We will pass your feedback to the relevant team for further improvement. We sincerely appreciate your consideration and we hope to welcome you back again for an even better experience in the future. Best regards, D Bamboo Suites
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Aji
icon-Business
Business
icon-origin-TRAVELOKA
6.8
/10
Reviewed 8 week(s) ago
The road access is narrow, not to mention if there is an event from the local residents so you have to go around. The location is behind Perbanas, close to Ciputra World, but the road is narrow. The parking lot is also a little bit able to accommodate cars, for delicious food even though it is only white rice, fried rice, noodles and chicken opor but there is coco crunch, pudding, bread, tea and coffee, chicken porridge. For the toilet smells so you need to give it soap to reduce the smell, the type of bed is twin, the room is not soundproof if someone walks/chats can be heard inside, please change the towels because they are rough on the body
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1 people find it helpful
Accommodation's Reply
12 Nov 2025
Dear Aji, Thank you for staying at D' Bamboo Suites. We apologize for the inconvenience caused by the problem of entry and exit during the community event. While our hotel is located on the main road, we offer peace and comfort at an affordable price. Our parking lot can accommodate more than 25 cars but can be quite busy during the weekends as the hotel is fully booked. We are very pleased that you were satisfied with our breakfast menu. Your feedback on the condition of the rooms is an important consideration for us. We sincerely hope to welcome you back for an even better experience on your next visit. Best regards, D'Bamboo Suites
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Although the location is a bit remote, the hotel is comfortable and the staff is friendly. The bathroom is clean. The phone signal is weak, and the Wi-Fi could be improved. My phone says Wi-Fi is not secure.
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1 people find it helpful
Accommodation's Reply
10 Nov 2025
Dear Valued Guest, Thank you for your review and feedback. We are delighted to hear that you were satisfied with the hotel's ambiance, the friendliness of our staff, and the cleanliness of our bathroom. We apologize for any inconvenience caused by the WiFi signal and connectivity. Your feedback is very important to us, and we will take action as soon as possible to improve the stability and security of your internet connection. We look forward to welcoming you back again for an even better stay experience. Best regards, D'Bamboo Suites
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Patrick P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
With that range of price this hotel provides really good service even tho the bed cover kinda dirty, and the location really difficult to reach if you are using Grab Car.. But the food is really amazing with affordable Price.. Really recommended if you are looking for Budget Stay to do Visa Application cause it’s really near to the Visa Application Center..
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2 people find it helpful
Accommodation's Reply
28 Oct 2025
Dear Patrick, Thank you for your review and kind appreciation. We’re delighted to know that our service and the quality of food at our restaurant left a positive impression on you. We sincerely apologize for the inconvenience regarding the linen cleanliness and hotel access. Your feedback is highly valued and will be taken into consideration for our future service improvements. Warm regards, D’Bamboo Suites
I***n
icon-Transit
Transit
icon-origin-TRAVELOKA
6.6
/10
Reviewed 11 week(s) ago
I stayed in an exclusive room with a balcony, but the balcony faced the hallway, where people were walking back and forth. So the window had to be kept closed. The balcony floor was very dusty. The bathroom drain seemed to be clogged, and the flow was not smooth. When I took a shower, the water stagnated. But the location was really good. Easy access.
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4 people find it helpful
Accommodation's Reply
23 Oct 2025
Dear Valued Guest, Thank you for your feedback. We apologize for the inconvenience you experienced regarding the cleanliness of the balcony and the water flow in the bathroom. We are committed to providing the best service and facilities to all our guests. However, we apologize for any shortcomings that have occurred. The relevant team will immediately follow up on your feedback for further improvements and maintenance. We sincerely hope to welcome you back to D'Bamboo Suites for an even better and more comfortable stay experience on your next visit. Best regards, D'Bamboo Suites
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