7.2
Pleasant
From 252 reviews
Cleanliness

7.8

Room Comfort

7.0

Service and Facilites

8.0

Traveler Reviews Hostal Elkano

Number of reviews per page
20
40
Top reviews
Genie
icon-Business with Friends
Business with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Just stay temporary but it helps with affordable price for those that saves money this place will help. Thanks
Leslie
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Spotless and very comfortable. Great location for the price. Staff is VERY friendly and offered us an upgrade with a private bathroom. All rooms have air conditioning and TV. Will stay again!
Jeffrey
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was very helpful and rooms clean.
Jodi
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

This hostel has unmanaged bedbugs. I received a full refund for my stay because my room was infested with bedbugs. A dead bedbug was found at check in. I was told to return in a few hours after “deep cleaning” but the room still had dirty baseboards and furniture. During the night multiple bedbugs appeared on the walls and bed. We were unable to sleep, notified an indifferent overnight front desk employee, and were told the morning employee could help us. The owner was called and was heard saying “we don’t have bedbugs” over the phone to the front desk girl. She let him know I had pictures and videos. My second night stay was cancelled and refunded. It is 100% not worth the risk to stay here. The hostel does not have the procedures in place to clean rooms to eliminate bedbugs. Aside from the bedbug infestation, some of the female staff members were very helpful and friendly. The location is central. The amenities are very basic—it is a low budget hostel. I was prepared for that, but I wasn’t prepared for not being able to sleep Saturday night and spending my vacation day Sunday finding a new hotel, getting checked in, and trying to enjoy the rest of my day on 3 hours of sleep. The stay was compensated, but my wasted time was not. And, not to mention the hours spent disinfecting my luggage and clothing that were in the room… I would not return.
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Michaela
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Amazing staff! And one of the best hostels I’ve stayed at. Only come with a carry-on not that much space in the rooms.
Rebecca
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

We really enjoyed our short stay at Hostal Elkano even though we had to work at communication with our limited Spanish and their limited English. One of the most impressive and welcomed aspect was the ductless air conditioning unit because the weather was very hot during our stay. We would definitely stay there again!
Enrie
icon-Leisure
Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Staff are friendly and welling to help they can.
Lucille
icon-Business and Leisure with Friends
Business and Leisure with Friends
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Very quiet area, close to transport, restaurants, grocery stores. We received clean linens every day. The bathroom had new facilities. There was a common kitchen with dishes and silverware. A refrigerator and microwave, also a pot for hot water. Coffee, sugar, and tea bags also. WiFi was included. A pleasant stay. Security was good and advice given on planning our stay.
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Santiago
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great place easy to move around
Rachel
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

This property was basic, it's no fancy hotel but I would rather spend my money on food, drinks and things to do than accommodation. We booked a room with private bathroom for 2, the room actually slept 3. The bathroom was tiny but clean, the shower was very good
Jennifer
icon-Leisure
Leisure
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Overall, good for a few days. Building has a weird odor. Staff were really nice and helpful.
Jianping
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

It’s close to everything
Jean
6.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Only to sleep one day
Joseph
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

We were impressed. It was very clean , and well kept
Aiping
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Nice stay
Isabel
4.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Bra läge, trevlig receptionist. För övrigt ett tråkigt och ocharmigt boende. Alldeles för tunt täcke. Frös i sängen.
william
2.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Building work outside dirty & Noisy won’t be back
Eric
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

The staff was very polite and helpful. Theres also a great cafe right across the street.
manuel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Location
Jenny
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Very clean and convenient
Number of reviews per page
20
40