Check in was quick and easy, and the hotel has a beautiful atmosphere.

Satisfying and all staff are friendly

The AC wasn't cold, there were worms on the floor, the cupboard was hard to open, the breakfast variety was lacking, whether because there was an event or what, you had to ask for it first before it was refilled, the food was taken before it was finished even though you were told you were still eating, the food tasted lacking, the only good thing was the bread, the swimming pool was taken over by those who were practicing swimming.

Comfortable and clean, improve service and staff friendliness

The room is spacious and the staff is friendly.

Great location in the city center, close to various tourist destinations, with a wide variety of food options, but the restaurant is a bit under-maintained. The restaurant manager is great and very friendly.

Always enjoy staying here every time I go to Balikpapan, the staff are friendly, the food is delicious and varied, and it is in the city center.

Anyway, my favorite place to stay in Balikpapan, I've been here several times.

Many room options to suit your needs, close access to the city center.

I really like it here, I don't want to go home🥰

The security guard was very helpful when I asked for directions to the port to pick up my wife because it was New Year's Eve to avoid traffic jams and after picking me up, they still served me well at 03.00 in the morning to get parking.

Comfortable and the atmosphere is very calm.

It was a pleasure staying here, the location is strategic, the hotel is clean, I have been here several times, I will definitely come here again if I go to Balikpapan.

family friendly and clean, the breakfast menu is varied

I've stayed here 3 times, and it's still very pleasant, my kids also enjoy staying here.

There are rooms for families, comfortable, friendly staff, only the food is not very varied

The hotel's location is strategic, easy to get everywhere, close to places of worship and culinary places.

As usual... always be great moment to stay here. Comfort room and amazing view from room

The staff is friendly, the problem with the room is that the AC can't be turned on, upgraded from deluxe to family room ⭐⭐⭐⭐⭐⭐⭐

Yesterday I saw a rocking chair in the room picture, but when I checked in, there was no rocking chair. The first time I stayed, it was available, but the second time it wasn't. Apart from that, it was okay.