There was no hot water, and it's the 2nd time like this 😭

Nice place to stay and very comfortable with a very nice breakfast

The staff was unhelpful when I came to the lobby to open the door when I was carrying a lot of luggage, including a suitcase. There were no hotel slippers or toiletries like toothpaste in the room. The AC unit was located directly in front of the bed, which was quite inconvenient.

I am a regular guest to this hotel, but I am always given a room without windows. I must complain and request upgrades.

Every booking, I was given rooms without windows. I must have complained and requested for upgrading.

the place is okay, nice, only there is no trash can in my room, maybe the service can be improved.

The representatives of the hotel are very hospitable. Breakfast is decent. Located at a very strategic place. We enjoyed staying here. Will definitely come again.

Nice and clean room. Easy access to pasar siti khatijah.

Hotel bersih dan selesa, parking mudah dan breakfast pun terbaik.

This place is comfy and really worth it. Accessible.

Good and clean hotel. Breakfast not much variety but its OK at least can eat something.

The breakfast is too limited, even I ask for an egg also need extra charges.

Hotel yang selesa. Berdekatan dengan pusat bandar.

We had some issues and misunderstanding with the hotel, we were given a single and a queen bedroom instead of 2 queen bedroom. The hotel said, it always happened and the customer didn't understand the hotel policy. It was a confusing experience and tired night, but later solved by agent and was given 2 queen bedroom as per booked in apps.

You give 2 option for feedback then how would you know level of satisfaction. Its either Good or Bad.

Have a lot of parking. Nice breakfast but a bit difficult to find the hotel because it behind the bank.

hotel was ok, got sand inside the room which conclude that the room didn't been clean properly. breakfast not much variety. Front office was awesome.

This hotel is in need of renovation and cleanliness need to be improved. breakfast and service is ok

The room was not clean. Dirty stain on the floor. Stinky smell from the pillow. Hope they can improve their cleanliness and hygiene.

Pros: strategic location, friendly staffs, warm welcome, attends to guest request immediately. Cons: breakfast menu is limited and taste was average, shower water temperatures problem.