8.3
Very Good
From 1,715 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.2

Location

8.3

Service and Facilites

8.4

People often mention about Golden View Hotel
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Staff Friendliness (18)
Bedroom (18)
Surroundings (16)
Ambiance (16)
Room Space (16)
Bathroom (16)
Family Friendly (14)
Variety (13)
Distance to City Center (11)
Accessibility (11)
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Traveler Reviews Golden View Hotel

Number of reviews per page
20
40
Customer reviews
E***n
icon-origin-TRAVELOKA
5.6
/10
Reviewed 2 week(s) ago
Booking for married couples, it was written as a single bed, but upon check-in, they gave me a double bed, citing late check-in, even though I'd already paid in full. The staff was incredibly rude. The hospitality was terrible, and my client was disappointed.
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Vinna U.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff is friendly and it is a suitable weekend spot for families.
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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
inside room got mosquito till my dotter full body got bite🥺.
1 people find it helpful
Accommodation's Reply
24 Jul 2025
Dear Our Valued Guest, Hi, Thank you for choosing Golden View Hotel during your stay in Batam and for taking the time to share your experience with us. We appreciate your feedback and are always striving to improve. We do apologize for the inconvenience during your stay at our Hotel. Your comments are valuable and help us understand where we can do better. We are discussing this matter with our management. And we are currently making some improvements to enhance the quality. We hope you will consider staying with us again in the future. We look forward to welcoming you back and providing an even better experience. Thank you and have a good day ahead. Warm regards, Golden View Hotel Management
Enni M. B. B.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The hotel staff is friendly, the rooms are spacious and clean.
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Accommodation's Reply
24 Jul 2025
Dear Mrs. Enni, thank you for taking the time to write a review for us. We are very happy to read your positive feedback about your stay at our hotel. If there was anything you found unpleasant during your stay, we apologize. Your review means a lot to us. We look forward to welcoming you back in the future. Thank you again, and have a wonderful day. Best regards, Golden View Hotel Management
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W***s
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
I stayed here because the PPPK test location was at this hotel. The hotel was okay, the receptionist was responsive and friendly. The hotel was also comfortable. Thank you, Golden View. I hope I pass the test, hahaha.
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1 people find it helpful
Accommodation's Reply
24 Jul 2025
Dear Our Valued Guest, thank you for taking the time to write a review for us. We are very pleased to read your positive feedback about our hotel. If you found anything unpleasant during your stay, we apologize. Your review means a lot to us, and we look forward to welcoming you back in the future. Thank you again, and have a wonderful day. Best regards, Golden View Hotel Management
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T***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Highly recommended, the atmosphere at night is fun and crowded, lots of culinary, comfortable to bring children. Next time come back. 🥰
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Accommodation's Reply
23 Jul 2025
Dear Valued Guest, thank you for taking the time to write a review for us. We are very pleased to read your positive feedback about our hotel. If you found anything unpleasant during your stay, we apologize. Your review means a lot to us. We look forward to welcoming you back in the future. Thank you again, and have a wonderful day. Best regards, Golden View Hotel Management
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Andi W.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 22 week(s) ago
Everything is good, okay, but if you get a toilet light, check it often, if it's dim, replace it with a bright one 😇👌
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1 people find it helpful
Accommodation's Reply
22 Apr 2025
Dear Mr. Andi. Hi, thank you for taking the time to write a review for us. We are very happy to read your positive review about our Hotel. We apologize for the inconvenience caused during your stay here, we will improve our quality in the future. Your review means a lot to us. And we look forward to welcoming you back in the future. Thank you again and have a nice day. Warm regards, Golden View Hotel Management
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G***t
icon-origin-TRAVELOKA
8.4
/10
Reviewed 27 week(s) ago
Friendly staff, access to nearby tourist attractions, delicious breakfast. What needs to be fixed is the shower water is not clean and rusty.
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1 people find it helpful
Nur R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
The employees are all very nice
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1 people find it helpful
A***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 31 week(s) ago
Nice, close to the beach and children's playground
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f***h
icon-origin-TRAVELOKA
9.1
/10
Reviewed 31 week(s) ago
Not like usual hotel I stayed, this hotel requires IDR 300,000 refundable deposit. Please prepare for that before you check-in. I stayed in a connecting room which is good if you bring your whole family. And the room is pretty big for twin bed! Love it
2 people find it helpful
IMAM R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 32 week(s) ago
A suitable hotel for those of you who want to go to entertainment venues around the hotel. Good and comfortable hotel facilities.
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Febriana S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 34 week(s) ago
The staff was very humble and helpful
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
Very comfortable and kids friendly😍😍
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
Friendly staff, clean and spacious rooms, comfortable and safe.
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S***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 36 week(s) ago
Great hotel, comfortable, clean, comfortable, delicious food, friendly, friendly staff
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1 people find it helpful
a***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
There is a swimming pool and it is close to entertainment centers.
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D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
big and clean hotel. very comfortable and complete facilities
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A***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 39 week(s) ago
I stayed 2 nights with my family for a vacation. During the 2 nights there it felt comfortable, not noisy, there were many cafes, restaurants, shops and children's games around the hotel. The staff were kind and professional. There were many choices of food that could suit each person's taste. The yellow rice was delicious, but the next day there was no yellow rice because the menu was changed every day so I had chicken porridge for breakfast which also suited my and my family's taste. Just a suggestion, maybe yellow rice can be an option besides white rice every day. Although the hotel looks like it has been standing for a long time, it is still well-maintained and suitable for resting in Batam with family after walking around Batam. The parking lot and entrance lobby are also spacious. Maybe what can be improved is the cleanliness of the hallway and rooms. The hallway smells a little unpleasant, and there are lots of ants in the room if there is food.
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1 people find it helpful
G***d
icon-Business
Business
icon-origin-TRAVELOKA
9.0
/10
Reviewed 44 week(s) ago
The room was ok, nothing special. A bit damp. The bathroom door was broken. TV channels disappeared on the third day of my stay.
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1 people find it helpful
Number of reviews per page
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