Golden View Hotel

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Overall Ratings & Reviews Golden View Hotel

Traveloka (1,793)
Other sources (45)
8.3
Very Good
From 1,793 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.2

Location

8.3

Service and Facilites

8.4

People often mention about Golden View Hotel
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Staff Friendliness (24)
Room Space (22)
Bedroom (22)
Family Friendly (20)
Bathroom (20)
Variety (20)
Surroundings (19)
Ambiance (19)
Hotel Area (17)
Taste (16)
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Traveler Reviews Golden View Hotel

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40
Customer reviews
Adin A.
icon-Staycation
Staycation
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8.2
/10
Reviewed 3 week(s) ago
The rooms are super spacious and airy. There are plenty of dining options within walking distance. Bring your kids, too, and there are plenty of games around the hotel. It's a great family-friendly option.
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Golden l.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Very good hotel, highly recommended if you go to Batam
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Golden l.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Good facilities, big and comfortable room
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H***y
icon-Leisure
Leisure
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9.7
/10
Reviewed 10 week(s) ago
Late check-in for my husband's birthday. The staff was friendly and responsive, although we had to wait a bit for the staff to prepare birthday balloons and love towels in the room, but it was only about 8 minutes, because I had requested birthday decorations on the bed in my notes. Overall, thank you to the front office staff and manager in the long-sleeved white shirt. And lastly, the friendly and very helpful restaurant FB staff during breakfast time were also friendly to my child. Really appreciate it ☺️
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Easy in easy out. It's running almost full occupancy . Crowded during breakfast but sufficient seats n tables
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
A very comfortable hotel. I booked a standard room and was upgraded to a deluxe. The service was excellent. Highly recommended for accommodation in Batam.
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D***a
icon-Staycation
Staycation
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8.5
/10
Reviewed 17 week(s) ago
🫶💯 Good, recommend bringing your family here
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Azi S.
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Staycation
icon-origin-TRAVELOKA
5.4
/10
Reviewed 19 week(s) ago
Of all the hotels I've stayed at, this one is the worst. I've never given a review this bad. Although it has some advantages, like complete amenities and a warm room interior, this hotel is truly awful. The receptionist was the worst I've ever encountered. She gossiped so much with her coworkers that she forgot to give me the room key. The room was dusty, the lights were full of cobwebs, the bathtub wasn't cleaned properly, there was dirt and clumps of very long women's hair, and the swimming pool was overly chlorine-laden. The food was comparable to Oyo and RedDoorz. It needs further evaluation. The restaurant tables lacked the aesthetics of a star-rated hotel. There were no placemats. The chef's uniforms and the F&B staff were dirty and filthy, even wandering around the restaurant. The hotel was the funniest and strangest of all the hotels I've stayed at. This hotel needs further evaluation. The worst was the receptionist. She gossiped too much with her male coworkers who acted like women. My relatives from Singapore were very disappointed. Luckily, it was close to Woda Villa. I could relax again there.
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2 people find it helpful
Accommodation's Reply
19 Sep 2025
Dear Mr. Azi S. Thank you for your review. We apologize if you felt uncomfortable during check-in. We would like to inform you that our check-in time is 3:00 PM, while your arrival time was 12:30 PM, so the room is still being prepared and the key cannot be handed over yet. At the same time, our team is also interacting with regular guests who come to discuss group room reservations. We ensure that every guest remains our top priority. We have also discussed your feedback regarding our other departments and will use it as an evaluation material to improve the quality of our service in the future. Your review is very important to us. And we look forward to welcoming you back in the future. Thank you once again and have a pleasant day. Best regards, Golden View Hotel Management
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z***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 22 week(s) ago
The rooms are large, and the bathrooms have bathtubs. The food is varied.
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1 people find it helpful
Accommodation's Reply
19 Sep 2025
Dear Valued Guest, Hi, thank you for taking the time to write us a review. We are very happy to read your positive feedback about our hotel. If there was anything you felt was unsatisfactory during your stay, we apologize. Your review means a lot to us. We look forward to welcoming you back in the future. Thank you again, and have a wonderful day. Best regards, Golden View Hotel Management
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E***n
icon-origin-TRAVELOKA
5.6
/10
Reviewed 24 week(s) ago
Booking for married couples, it was written as a single bed, but upon check-in, they gave me a double bed, citing late check-in, even though I'd already paid in full. The staff was incredibly rude. The hospitality was terrible, and my client was disappointed.
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Vinna U.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
The staff is friendly and it is a suitable weekend spot for families.
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1 people find it helpful
Accommodation's Reply
19 Sep 2025
Dear Mrs. Vinna U. Hi, thank you for taking the time to write a review for us. We are very happy to read your positive feedback about our hotel. If there was anything you felt was not satisfactory during your stay, we apologize. Your review means a lot to us. And we look forward to welcoming you back in the future. Thank you again and have a nice day. Best regards, Golden View Hotel Management
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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 27 week(s) ago
inside room got mosquito till my dotter full body got bite🥺.
1 people find it helpful
Accommodation's Reply
24 Jul 2025
Dear Our Valued Guest, Hi, Thank you for choosing Golden View Hotel during your stay in Batam and for taking the time to share your experience with us. We appreciate your feedback and are always striving to improve. We do apologize for the inconvenience during your stay at our Hotel. Your comments are valuable and help us understand where we can do better. We are discussing this matter with our management. And we are currently making some improvements to enhance the quality. We hope you will consider staying with us again in the future. We look forward to welcoming you back and providing an even better experience. Thank you and have a good day ahead. Warm regards, Golden View Hotel Management
Enni M. B. B.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 30 week(s) ago
The hotel staff is friendly, the rooms are spacious and clean.
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1 people find it helpful
Accommodation's Reply
24 Jul 2025
Dear Mrs. Enni, thank you for taking the time to write a review for us. We are very happy to read your positive feedback about your stay at our hotel. If there was anything you found unpleasant during your stay, we apologize. Your review means a lot to us. We look forward to welcoming you back in the future. Thank you again, and have a wonderful day. Best regards, Golden View Hotel Management
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W***s
icon-origin-TRAVELOKA
9.4
/10
Reviewed 37 week(s) ago
I stayed here because the PPPK test location was at this hotel. The hotel was okay, the receptionist was responsive and friendly. The hotel was also comfortable. Thank you, Golden View. I hope I pass the test, hahaha.
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1 people find it helpful
Accommodation's Reply
24 Jul 2025
Dear Our Valued Guest, thank you for taking the time to write a review for us. We are very pleased to read your positive feedback about our hotel. If you found anything unpleasant during your stay, we apologize. Your review means a lot to us, and we look forward to welcoming you back in the future. Thank you again, and have a wonderful day. Best regards, Golden View Hotel Management
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T***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 41 week(s) ago
Highly recommended, the atmosphere at night is fun and crowded, lots of culinary, comfortable to bring children. Next time come back. 🥰
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Accommodation's Reply
23 Jul 2025
Dear Valued Guest, thank you for taking the time to write a review for us. We are very pleased to read your positive feedback about our hotel. If you found anything unpleasant during your stay, we apologize. Your review means a lot to us. We look forward to welcoming you back in the future. Thank you again, and have a wonderful day. Best regards, Golden View Hotel Management
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Andi W.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 43 week(s) ago
Everything is good, okay, but if you get a toilet light, check it often, if it's dim, replace it with a bright one 😇👌
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1 people find it helpful
Accommodation's Reply
22 Apr 2025
Dear Mr. Andi. Hi, thank you for taking the time to write a review for us. We are very happy to read your positive review about our Hotel. We apologize for the inconvenience caused during your stay here, we will improve our quality in the future. Your review means a lot to us. And we look forward to welcoming you back in the future. Thank you again and have a nice day. Warm regards, Golden View Hotel Management
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G***t
icon-origin-TRAVELOKA
8.4
/10
Reviewed 48 week(s) ago
Friendly staff, access to nearby tourist attractions, delicious breakfast. What needs to be fixed is the shower water is not clean and rusty.
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1 people find it helpful
Nur R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 52 week(s) ago
The employees are all very nice
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1 people find it helpful
A***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 53 week(s) ago
Nice, close to the beach and children's playground
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f***h
icon-origin-TRAVELOKA
9.1
/10
Reviewed 53 week(s) ago
Not like the usual hotel I stayed at, this hotel requires IDR 300,000 refundable deposit. Please prepare for that before you check-in. I stayed in a connecting room which is good if you bring your whole family, and the room is pretty big for a twin bed! Love it.
2 people find it helpful
Number of reviews per page
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