Grand Hotel Napoca

Explore Grand Hotel Napoca
8.8
Very Good
From 49 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.8

Traveler Reviews Grand Hotel Napoca

Number of reviews per page
20
40
Top reviews
Lidia
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The receptionist at check in very courteous and efficient. Near most everything. The only problem I had is : NO NAMES ON THE STREET CORNER TO IDENTIFY IT. How is one to know that is Regele Ferdinand Blvd when the english guide pronounces it waaaaay differently and there is no sign to mark it!?
Arielle
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I stayed here for a conference and it was the perfect hotel - clean, nice conference space, incredible food, and very attentive staff. Would definitely stay here again if I'm ever in Cluj!
Verified traveler
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The room was large, the bed was relatively comfortable. There were only 2 flat pillows, which made it a bit uncomfortable for two people. The air-conditioner was fine. Breakfast was very good, better than most other hotels we stayed at on this trip. There was a free secure parking in front of the hotel - very convenient. The hotel is on the river bank and there is a park across the river. A walk through the park gets you to the old town.
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Dorina
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The staff was helpful and friendly The room was clean and comfortable
John
icon-Leisure
Leisure
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

I suspect this is a totally refurbished Communist-era hotel but it has been refurbished magnificently. It is just over the river from the Central Park and just below the wooded Belvedere, creating a quiet, almost non-urban setting. It is an easy 10 minute walk to all the sights in Cluj and there is a bus stop with a goodconnection to the train station just beside the main entrance. Breakfast was sumptuous and generous too.
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juan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

It is an average hotel. Nothing special. Staff should be trained about smiling and appearing friendly. It gives the impression of an older communist hotel
Trifon
icon-Business
Business
10.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

Big comfortable rooms with queen size bed. Friendly staff, hudge parking area. Good breakfast.
Hanna
icon-Leisure
Leisure
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Very nice hotel in the good space with breakfast and good stuff
istvan peter
icon-Leisure
Leisure
10.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

Great place
Verified traveler
icon-Business
Business
4.0
/10
Reviewed 149 week(s) ago

Hotels.com verified review

They gave me a an uncleaned room at the check in. I had to come back to reception to change my room. Strange that they do not even know which room is cleaned and which room is dirty. Furniture in the room is very old, also bathroom needs renovation, in general everything in the hotel is outdated. But location is good and close to center. And free parking.
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Ilie
icon-Business Family
Business Family
8.0
/10
Reviewed 166 week(s) ago

Expedia Group verified review

Carpet needs to be changed!
Dyana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 193 week(s) ago

Expedia Group verified review

Staff was very friendly and helpful, easy parking, clean rooms. The waiter apparently heard me commenting about how I missed having ice in my drinks (it's not common in Romania) and went out of his way to find me some. Lovey hotel and area.
Richard
10.0
/10
Reviewed 194 week(s) ago

Expedia Group verified review

A great place to use as a base for exploring the city.
Allen
icon-Business
Business
8.0
/10
Reviewed 200 week(s) ago

Hotels.com verified review

Smooth check in. Great location.
Alexandra
8.0
/10
Reviewed 217 week(s) ago

Hotels.com verified review

Loved beautiful views everything was really nice. Beds though were just ok, expected more comfort on beds from such a nice hotel
Mihai
icon-Business
Business
10.0
/10
Reviewed 229 week(s) ago

Hotels.com verified review

Everything good!
Tamas
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 232 week(s) ago

Hotels.com verified review

Beautiful hotel, with plenty of free on-site parking. Breakfast is really great.
George
10.0
/10
Reviewed 234 week(s) ago

Hotels.com verified review

It was a great night and good breakfast
Antonia
6.0
/10
Reviewed 236 week(s) ago

Hotels.com verified review

Clearly not a 4 stars hotel. It could be better. Good points: clean, pretty comfortable. Bad points: old communist furniture, ugly uncovered balcony, receptionist has mistaken the rooms and we have to come back with the entire luggage, the TVs seem to be from 1990’s and the air conditioner is definitely not suitable for summer days, luckily it rained at Cluj and the temperature was fine. In conclusion: 2 stars would be more appropriate.
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Dan Gabriel
6.0
/10
Reviewed 258 week(s) ago

Hotels.com verified review

Positives: huge bed, clean room, clean bedding, working TV :) Negatives: temperature in the room can only be controlled from the reception. No minibar. No coffees or kettle - just some shower gel. Hotel looks tired and in need of updating - pictures attached.
Number of reviews per page
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