The staff is amazing

Me gustó todo

The Hotel is well located,staff was on point,the hotel,the room was nice and clean.

Great location and very friendly, helpful staff. Unfortunately, the toilet clogged several times during my stay, which was inconvenient and made the experience less comfortable than it could have been. Overall, the service was good, and the location was a major plus."

Clean and spacious

Breakfast was great

Nice

The breakfast at the restaurant was amazing, also excellent service. The hotel decorations are unique , service in general excellent. Rooms clean and very comfortable, very comfortable beds and shower excellent too. Only disappointed about house keeping cause they didn’t go to fix my rom wile I was there but maybe was because I only stayed for two nights. But we will comeback for sure !!! Loved it

Restaurant connected to hotel is fun spot Rooms are well maintained Staff are helpful and friendly

Me encantó

Friendly staff

Very attentive staff

This hotel is very clean and the staff are super friendly and helpful. They made sure we had everything we needed. The room is really spacious and the personal hot tub on the patio was so romantic and great after a long day of walking around and sightseeing. This was one of the best hotels we’ve stayed at ever.

Preciosa decoración en el vestíbulo. Habitación limpia. Personal amable. La habitación era básica y el minirefrigerador no funcionaba. El agua estaba muy caliente y con excelente presión. Me alojaría aquí de nuevo.

I left my portable charger charging in the bathroom, when I returned to claim my missing item, the hotel claimed it wasn’t there, but I know it was stolen by them 100%. Not a trust worthy hotel, I would never go back again.

Toilet busted, took them over a day to come to room to fix

Hot tub very small. A grown adult cannot sit comfortably

Near the Exhibition Hall

The name and decor don’t match. I like the interior rainforest decor but why then call it Black Tower. But for the price, can’t complain.

Good clean hotel