no hot water the night I arrived or the next morning. Staff told me to run the water for 10-15 minutes but it never warmed up at all. Breakfast was not ready at the advertised time and I had to leave for my early flight without. Beautiful grounds.

You are located across the street from the market. The noise at night was not ideal. But it is an old building with little insulation. The food was amazing in the restaurant. The beds were comfortable and the rooms were clean and comfortable.

Very nice staff Central location. Great value for the money

Bigger historic hotel with excellent staff, service, expansive breakfast. Beautiful well-maintained grounds and gardens. Facilities older, could be updated, but it WAS a monastery. Saw lots of maintenance work in progress. Well located across the street from Mercado San Pedro, but hotel is quiet, safe, unaffected by market activity. Convenient to buy fresh, inexpensive street food and fruits nearby. Easy walking distance 20-30 minutes to restaurants and shopping via Plaza de Armas.

Very friendly staff, felt safe, clean!

It's a decent hotel in an old monastery building. It's right next to the train station. The breakfast is good.

Disappointing stay. The area and hotel entrance were dirty, and even though they claimed to upgrade us, they placed us in the same type of room we originally booked. We were downstairs and didn’t sleep due to constant noise from upstairs and construction — which we weren’t informed of in advance. Employees were loud, hanging out right outside our room during the day, so there was no rest at all. For the price we paid, the cold buffet and overall conditions were unacceptable.

The staff is very friendly and helpfully for early check out and taxi arrangement to airport. Safe and affordable option for lodging,

Cleanliness. Location is good. However, noisy as its next to the train station. Few amenities. No mirror in the room. No hair dryer. No ironing board. No complimentary water.

Adorable place in a good location. Plenty of rooms. Bathrooms not updated. Ensure you ask for a bedroom facing the internal part of the monastery. I stayed in a room in which the window faced the street and the locals love to honk a lot. All the time. Until late hours. Good and clean beds. Limited size in bedrooms. AC can make a good difference in your comfort since rooms are on the smaller side.

Great hotel. Everything was enjoyable

Good location, but noisy at night

Everything was okay accept I had a room downstairs and there must not be any carpets upstairs. The people staying above me woke me at 11pm, 3am, and 6am. It sounded like they were dragging their luggage around. It was VERY loud. Thankfully I was only there one night or I would have requested an upstairs room or I would have to have left.,

Located near a large indoor market, there are plenty of excellent shopping and dining options. This hotel was perfect as the base for our 5 day Inca trail hike.

Lanscaping

Beautiful property, awesome rooms and far enough away from plaza that it was quiet but still easy to walk too.

The hotel was great, location was excellent, front staff was not the friendliest. Loved that we had restaurant on site with free breakfast and beautiful grounds. Loved that we were right across the street from San Pedro market! Everything else was also in close vicinity for short walks so we did not have to take any taxi while we were in town, only when we left for tours. Highly recommend.

Some rooms have no windows and no a/c.

We stayed at this comfortable hotel after our train trip back to Cusco from Machu Picchu. They were very accommodating in that we dropped our luggage off before taking the train to Machu Picchu and it was waiting for us upon our return and checkin. The close proximity to San Pedro train station so you can walk right to the hotel.

It was a great experience! Super convenience location. Near to principal places.