Overall Ratings & Reviews Hotel Arima & Spa - Small Luxury Hotels

Very nice hotel - spa users beware

Very good quality hotel clean and friendly staff but spa is very small, massage is very limeted and sauna is tiny

Great service and advice from reception and in the restaurant where we also enjoyed excellent food and wine in a lively environment. Rooms are very comfortable (including the bed) but ours was not well sound-proofed. It was, however, ok when you had considerate neighbours.

Comfortable and well-located. The spa left a lot to be desired... one of the three saunas was out of order, and the pool circuit was never hot enough nor cold enough. There was cold water for refreshments but only dirty cups, none clean.

Fantastic property!

Beautiful, modern luxurious stay with a zen feeling. I wish I had more time to schedule a spa treatment while I was here. San Sebastián is a delightful city!

We enjoyed our stay ..the staff were excellent.

Facilities and spa are very nice, modern, environmentally conscious

A quiet retreat in the woods, beautiful scenery and wonderful food. Our room was fine, clean, modern. The room was not ready until the check in time of 15:00 so we went to the restaurant, which was amazing (though at €100 for two including one sangria I’d say the price was more New York than outside of San Sebastián…) unfortunately the spa was fully booked so we didn’t have a chance to try it. Overall a very nice experience.

Amazing facilities, we stayed as a family and felt relaxation and comfort. Loved having a bit of respite from main San Sebastián, the settings allow you to immerse yourself in nature. Highly recommend!

This is a modern hotel with a minimalistic approach greatly executed, elegant choices on furniture. As a tourist, you would be 15min from San Sebastián downtown, very reasonable if you have a car and public buses are a block away and they would place you in downtown in 20min. The hotel is in a very green area and rooms facing the patio side great a lush vegetation view. There is a big lobby area very attractive for getting work done, with a large communal table by the lobby and a smaller table (6 people) facing the patio. Many small tables and chairs in the area, perfect for getting work done or just relaxing. The gym is world class for a hotel in this area of the world, which is fantastic for those keeping in shape while traveling. And the outdoors certainly offer great exercising opportunities. Rooms are well maintained, although you can start to see some of the furniture chipping, mainly chairs and desks. Early attention to these details would be appreciated.

Very good rooms and breakfast. Bar was dull.

Everything went smoothly .the 3 course lunch with wine for €22 was excellent value and the breakfast met all expectations .however when in town we went to the restaurant the concierge said she had booked for us they k had no record of the reservation !

Loved the Spa

I was travelling on business so I didn't have time for the spa and the treatments but nevertheless, the experience was very enjoyable. The facilities are superb and the staff is amazing. They go an extra mile to help you. The cafe serves excellent food and the service is fantastic.

Very nice room and swimming pool with a cool restaurant

Wonderful stay, truly luxurious

Very nice had a wonderful time stayed for 10 days loved the breakfast buffet staff and property excellent

This is a lovely hotel but it’s essentially in the middle of a suburban office park area. It made a good home base for exploring the Basque Countryside but if you want San Sebastián this isn’t it.

Nice hotel and facilities. Great gym. Service could be improved.