Coffee in room was absolutely awful! The worst I’ve ever experienced. However, the room was large and bed comfortable. Desk was attentive and amenities good. Place looks like it needs an upgrade, but the price was appropriate for what was offered! Breakfast was too expensive for our needs. Didn’t use it so can’t comment on it.

Everything was perfect, the room, the staff and the location. The only issue was that they were refurbishing the pool so we weren’t able to use it.

Room very warm, even with window open or air con on.

Great location. Gym was limt

There is NO spa. The gym is minimal. A good middle class hotel.

Poor experience, uncaring staff

Middle Class hotel. The gym is not acceptable. There is no Spa only massage services

Very nice, comfortable place and close to a lot of Madrid metro sights

Really enjoyed our stay. I worried that as a middle aged straight couple we would be out of place but we were made to feel comfortable everywhere from check in, at breakfast and in the bar. The hotel is within an easy walk of all the tourist sites and museums and there were loads of restaurants to choose from each evening.

The location is great! Lively and about 15 minutes from Gran Via. Great place for a city break to Madrid!

Great location with a friendly staff.

Great location Unique room

All great

A fabulous and convenient hotel for colouring downtown Madrid.

Everything was perfect

Great location and very friendly staff. Rooms are slightly dated and are in a need of upgrade. Some minor issues during the stay but overall satisfactory.

Clean room and amazingly helpful staff

Staff was friendly, room appeared clean, but the shower had a weird smell in it. Not sure if that was from previous activities taking place in there, but it was what it was. Overall, I was pleased.

Easy check in. Nice room. Wish we could have stayed longer. Good vibe.

Best and affordable hotel in Madrid I loved it and coming back