There was a hidden tax charge of the room. That was not informed anywhere. The receptionist stated that if you pay in CLP we did not have to pay the tax, we asked to pay in CLP but then still added the extra tax. The bar was a fridge with wine and beers. We were not told about the facilities of the hotel had to find out by ourselves. Very disappointing

Personnel vraiment accueillant, gentil et prêt à aider. Le site est magnifique et les chambres confortables. Nous avons également très bien mangé au resto de l’hôtel. Nous recommandons vivement un séjour à ce endroit.

It was ok but bear in mind there are always cars parkin

In sync with nature. The property is located on the best beach in Arica with huge waves. Beautiful rooms oitfitted with natural materials. Great breakfast served indoor or outside. The staff is friendly and helpful.

Absolutely loved it. The most gorgeous sunsets from the room. Incredibly peaceful. A private little beach right in the backyard. Such amazing dinner and breakfast service. Franco was beyond awesome - as were all of the other staff. 10/10 would recommend and 10/10 hope to be back soon. Thank you for having us!

The hotel boasts a stunning appearance, yet the service fell short of expectations considering the price point. Upon my early arrival at 8 a.m. – a common occurrence due to fluctuating flight times – I received no orientation regarding hotel amenities, including the necessity of dinner reservations. Moreover, a Wi-Fi outage compounded the issue, with no contingency plan communicated. When seeking local information, I was merely provided with a phone number, lacking any helpful guidance. It’s worth noting that dinner reservations are a requirement, a detail overlooked one day due to lack of network during a tour. Despite a request for assistance before departing for an 11-hour bus ride, the hotel declined to provide even a basic meal. Lastly, there was a discrepancy between Expedia’s quoted rate of approximately $340 for three nights and the higher amount charged upon settlement at the hotel.

The staff was friendly and very accommodating. The property is very eco-friendly. The place has its own character. The food is very good. The sound of the serf and the ocean breeze makes it hard to leave

The sea watch and the experience with nature around hotel (birds and sea fauna)

The setting is wonderful, perched at the edge of Lisera beach where you can witness the sunset and enjoy sounds of the breakers. The building has a modernist look with many wood finishes. No air conditioning but always an ocean breeze.

Quiet rooms, great location and views . We loved our stay here . Really enjoyed the breakfast and the staff at the front desk spoke English which was really helpful. Highly recommend this place .

We love birds so this was a paradise, right on the ocean and hundreds of sea and shore birds right out on the rocks at the water. This area would be perfect with a car as it is a bit far from the main part of town (although we appreciated this for relaxation and did just fine using Uber). Staff were very friendly. The sunsets could not be better.

Wonderful setting on the beach. Check in was easy. Breakfast was amazing. Room was comfortable, despite no a/c. Internet not working in our room was major inconvenience. Otherwise we really enjoyed our stay.

Very nice! Located between 2 public beaches. Easy parking. Quick check-in. English spoken. Comfortable bed, spacious room with awesome view. Really enjoyed our stay. Staff were very helpful and friendly. Breakfast was a treat, probably the best during our 6 weeks in Chile. Will return.

Amazing location on the beach, peacefull and relaxing, excellent service and all members of staff spoke very good English and were all extremely helpful

Very comfortable stay with wonderful knowledge about local area. Really helpful. Loved hearing the waves crashing just outside our room. Only minor downside is the fishy aroma due to the proximity of the sea.

The whole week long stay was perfect... the rooms have a full floor to ceiling wall with a door to the terrace that makes you feel like you are in the sea... the bedding is beyond fabulous, 800 count sheets and feather pillows... impeccable staff that takes care of everything.... outstanding full course breakfast... wonderful French press coffee... 1.5 kil to town, easily walkable but bus across the street... if you go to Arica, it is the only place to stay❤️

It was a really great and amazing hotel!! I love the rooms, the views, the hotel staff was very friendly and there was good restaurant walking distance (10-15 minutes)

Amazing!!!! Only place to stay in Arica. Stayed one night at the hotel next door which was aweful glad I made the change. Only hotel where everyone spoke English and knows what customer service is

Great people working there, very helpful. Dinner was amazing

Lovely hotel right in the beach with fabulous views and one of the better breakfasts we’ve had at a hotel! Such a cool space and would definitely stay there again. Location is great too!