Staff was very nice and polite, no exception. The location is very handy if you want to be from walking distance to the famous Ver-O-Peso and Ver-O-Rio areas. The breakfast was very good, a decent selection of food, that will set you up for the day ahead.

Everything was perfect

Excellent place to stay , I value good treatment and they are always top notch Service.

All good except Brasil doesn't seem to know about fitted sheets.

Well located however not well structured. Terrible breakfast. Slow and lame check-in/check-out process.

Room was in good condition but bathroom walls were not clean and need new caulkings. Breakfast was very good and staff was very courteous and professional.

The complimentary breakfast was good and I liked the view from my room. The bathroom was not clean and the pillows were completely flat.

Great location! Good breakfast. Very helpful staff. Only missed a good internet connection.

Nice staff. Dirt neighborhood!

Breakfast was good, but the room was smelly and had small cockroaches.

Average

The property was in a great location for the docks with a secure carpark. The room was spacious with an amazing shower, both hot and powerful, nice size bed which was comfortable. Breakfast was a good selection to eat so no problems with deciding

Very badly located,unfriendly staff and terrible rooms.A/C system no maintenance. Very poor shower utilities,my room did not even have a soap bar. Lobby area high temperatures probably of disfunctioning A/C. I would not recommend this hotel to any one.

This is a great location for work trips, if you need access to the commercial area. The hotel however, needs a bit more renovation. I have been staying here for at least three years now and the hotel is upgrading. For example, all of the lights I found are now LED. Great for conserving energy and keeping the amount of heat produce down. In addition, this isn't a place to walk around after dark

Melhor hotel da Rede Andrade que já frequentei... Tudo show de bola

Boa localização, equipe de funcionários muito boa e quarto agradável.

Quarto limpo, o lavatório do banheiro estava entupido mas solicitei a manutenção e foi feita conforme. O café da manhã melhorou bastante e está excelente. Cama confortável, e ar condicionado funcionando perfeitamente

Já sou cliente do hotel, e quando a gente se torna cliente significa que gostamos, certo? Rsrs Passo dias tranquilos, confortáveis. Sou muito bem recepcionada e bem atendida por todos, sem exceção. Café da manhã bom, limpeza em dia, água quente, boa localização, é todos os pequenos problemas que vieram a acontecer durante minhas estadias foram imediatamente resolvidos. Então nota 10, equipe de recepção nota 100!

Quarto limpo, equipe da copa super atenciosa

Quarto limpo, porém as lâmpadas são quentes (amarelas). O telefone para ligar para a recepção não funcionava.