Dear Ms.F..O
Thank you very much for taking time to share your experience with us, it was our pleasure to have you here at Swiss-Belhotel Ambon. As a part of our culture of passion and professionalism, we care to review and do improvement for our staff attentiveness. We apologize for any inconvenience you experienced during your stay with us, particularly regarding our in-room amenities. We will ensure that we review our facilities in accordance with your review. Please contact me for your next visit plan and sure we will extend our commitment to you to deliver a better service. Once again, thank you, and we hope to have an opportunity to welcome you back again and make your stay as a memorable one. Best Regards, Management Of Swiss-Belhotel Ambon