The hotel was quiet. The electricity went out in the middle of the night and we had to move rooms. This was the first and last order.

I checked in today, October 26-28, 2025, but I also checked out today. The room was like a warehouse with hot air conditioning, the room was dirty, haunted, there were only 2 staff members. I didn't have time to take photos and I went back to book a new hotel in Asia Melaka this afternoon. Don't be fooled by the hotel application.

The bedroom is not comfortable, especially the facilities and sheets which look shabby.

The food is delicious, it's easy to get around in the city center.

It's quiet. like the cost. The atmosphere around HTL is quiet at night.

Me and my sister stayed there during high season. Very good location. All the staffs are so friendly and helpful. Pretty good breakfast, but if you stay there on high season, make sure you go to breakfast early lol. The lobby is so comfy. We were able to sitin the comfy couch for about 7 hours waiting for our bus to Singapore lol. Definitely will recommend this hotel for budget trip.

The hotel staff is friendly and the rooms are clean.

No wifi unless you have check in, in 15.00.

Good. Arrived at the hotel at 12 at night but the officers were still ready to serve and receive, close access to Mahkota Medical Center and the center. Shopping.

The air conditioning in room 321 was not even cold in the afternoon. It just blowing normal air. I informed the staff, and they went up to fix it, but it was still the same. At night, then it started to chill down after 8pm as maybe the sun went down. As for the bathing part, the water spray was kind of broken. I think the hotel was trying to cut costs by turning off the air conditioning in the main lobby as well. The kids pool running water was turned off until you informed them, then they turned it on. The kids pool was kind of run down; You will feel alone even during the weekend, like those in the Chinese Huanted movie.

Overall is acceptable. The price is affordable, and the location is near the hospital.

The bathroom, the shower for the toilet was broken, when asked, they didn't provide a shower. The second place is the hotel at the end, it's dark at night so it's a bit scary.

Please send a copy of the Tax we paid there.

This time I was disappointed with the hotel facilities, booking on the application and breakfast. It turned out the restaurant was closed. According to the hotel, it is undergoing repairs/renovation. But why are you still selling rooms with breakfast? There should be a solution for this, for example in the form of a voucher to eat at another nearby place, or a refund for the value of breakfast.

Nice location but lack of service. There is no cleaner at all on 3 night stays. Breakfast minimalist and no breakfast on Wednesday. Good price.

AC panas ga dingin, westafel mampet, kamar bau apek lembab gitu.

Pro: 1. Dekat dengan tempat-tempat tarikan pelancong. Cons: 1. Bilik overall/tandas busuk macam tak kena basuh/cuci. 2. Cadar tilam tu tak sengaja terselak nampk macam ada tompok kotoran (refer gambar) 3. Breakfast biasa je, simple je menu.

There are not many guests, the service is lacking. In the morning there is breakfast, but the food is not fresh, so some of us don't eat anymore.

The hotel isn't clean, ask for help to clean and replace the items, but it's just tidied up.

Very friendly the reception area. The accommodation good.