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Citrus Hotel Johor Bahru by Compass Hospitality

Explore Citrus Hotel Johor Bahru by Compass Hospitality

Overall Ratings & Reviews Citrus Hotel Johor Bahru by Compass Hospitality

Traveloka (2,940)

Other sources (998)

8.1

Very Good

From 2,940 reviews

Provided by travelers on

Cleanliness

7.9

Room Comfort

7.8

Meal

7.6

Location

8.7

Service and Facilites

8.0

People often mention about Citrus Hotel Johor Bahru by Compass Hospitality

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Staff Friendliness (37)

Bedroom (36)

Distance to City Center (34)

Bathroom (33)

Room Space (32)

Accessibility (30)

Hotel Area (30)

Ambiance (29)

Surroundings (28)

Wifi (28)

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Traveler Reviews Citrus Hotel Johor Bahru by Compass Hospitality

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Customer reviews

Kristien T.

Transit

10.0

/10

Reviewed 1 week(s) ago

I enjoyed my stay here. Very close to Johor Checkpoint. Just a 150-meter walk from the mall exit 7. I only stayed one night, and the surrounding area was very pleasant in the morning. I'll definitely stay here again next time.

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Kristien T.

Leisure

10.0

/10

Reviewed 2 week(s) ago

The hotel is very close to Johor check point. Just walk 200 meters, exit gate 7 from the mall. We will stay here again if we go to Johor. Thank you for the friendly and helpful staff.

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rifti r. h.

Leisure

9.1

/10

Reviewed 3 week(s) ago

The staff is friendly. Check-in/out time is fast. The hotel's location is nice, near JB Sentral and some tourist spots.

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Mayangrani

Leisure

8.5

/10

Reviewed 3 week(s) ago

The room is very spacious and it has a connecting room. Staff very helpful towards all the questions.

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D***a

Leisure

8.5

/10

Reviewed 3 week(s) ago

Friendly staff, close to attractions and food

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G***t

Leisure

8.2

/10

Reviewed 4 week(s) ago

The hotel is next to JB City Square center. The hotel staff are nice. They only provide 2 very thin pillows, so you have to ask them for more and also the toothbrush. The bathroom in my room was not good in the drain.

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G***t

Leisure

8.2

/10

Reviewed 4 week(s) ago

The location is next to JB Square city center. Old hotel but clean. The air conditioner in my room was not cold, and you have to ask for additional pillows and a toothbrush because they don't provide a toothbrush, and the pillows are only 2 and very thin. Hotel staff are friendly.

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Wahyuni S. Z.

Staycation

8.5

/10

Reviewed 4 week(s) ago

Everything good... Good location... Near JB Sentral, near Komtar, near mal, near food resto...

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Accommodation's Reply

03 Apr 2026

Dear Wahyuni S. Z., Thank you for your kind review. We are delighted to know you enjoyed our convenient location and easy access to nearby attractions. We truly appreciate your support and look forward to welcoming you again soon. Best regards, The Team at Citrus Hotel JB.

H***h

Leisure

8.5

/10

Reviewed 4 week(s) ago

Everything is ok, service is ok, I just got a room without a window.

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Accommodation's Reply

03 Apr 2026

Dear valued guest, We glad that you enjoyed your stay with us. We sincerely empathize for the inconvenience caused; we take note your valuable feedback for continuous improvement and look forward to welcome you again to our hotel. Kind regards, The Team at Citrus Hotel JB.

H***h

Leisure

8.4

/10

Reviewed 4 week(s) ago

Everything is ok, only lacking in the variety of the breakfast menu.

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H***h

Leisure

8.4

/10

Reviewed 4 week(s) ago

Strategic location, near the mall, near JB Sentral, good service.

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Accommodation's Reply

03 Apr 2026

Dear valued guest, Thank you for your kind review. We are delighted to know you enjoyed our convenient location and easy access to nearby attractions. We truly appreciate your support and look forward to welcoming you again soon. Best regards, The Team at Citrus Hotel JB.

R***a

Medical

10.0

/10

Reviewed 11 week(s) ago

Strategic location, so close to everywhere

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Accommodation's Reply

26 Feb 2026

Ida A. A. U.

8.8

/10

Reviewed 11 week(s) ago

The staff was very helpful and nice. The hotel is strategically located near the bus terminal, malls, restaurants, and supermarkets. There's a prayer room inside the hotel. You can leave your luggage if you want to explore the area first. I've stayed here four times now 😊

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Accommodation's Reply

26 Feb 2026

Dear Ida A. A. U., Thank you for your kind review and for choosing to stay with us again. We’re happy to know you found our team helpful and appreciated our strategic location. We’re also glad the facilities and services were convenient for you. We look forward to welcoming you back on your next visit. Best regards, The Team at Citrus Hotel JB

Ida A. A. U.

8.8

/10

Reviewed 11 week(s) ago

The staff is very friendly and helpful. The hotel also has its own prayer room. The location is very strategic, close to the mall, bus terminal, and many restaurants and supermarkets. I've stayed here four times since 2024. 😊

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Accommodation's Reply

26 Feb 2026

Dear Ida A. A. U., Thank you for your continued support and for staying with us multiple times since 2024. We truly appreciate your trust in us. We’re happy to know you enjoy our friendly team, surau facilities, and strategic location near the mall and bus terminal. We look forward to welcoming you again on your next visit. Kind regards, The Team at Citrus Hotel JB.

R***i

8.5

/10

Reviewed 15 week(s) ago

Good staff and delicious food

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Verified Traveler

Staycation

10.0

/10

Reviewed 15 week(s) ago